Traders Insurance

4 · 614 reviews
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Susie Moses
Reviews 1
2020-12-26 22:11

I was so pleased from beginning to end with my exp...

I was so pleased from beginning to end with my experience with Traders. They were very thorough in keeping me updated on the status of my claim, but also showed concerned about the condition of my daughter, who was involved in the accident. Laura did a fabulous job and made the whole process seaml...

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Rena Spray
Reviews 1
2020-12-26 14:22

I needed a document proving I had insurance in goo...

I needed a document proving I had insurance in good standing for a policy I had back in April 2016. With the help of these 2 ladies, I will be able to get my driver's license reinstated. Knocking the $640 reinstatement fee down to $350. I also would not have to purchase a non owners policy to have l...

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Holly Paine
Reviews 1
2020-12-25 07:30

Traders Auto has been with me from the beginning. ...

Traders Auto has been with me from the beginning. They provide low rates, excellent customer service, and fantastic response times. They also have a website chat, which I just used to speak with a representative named Matthew, to get my ID cards emailed to me again. It took less than two minutes, ve...

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Felecia Randle
Reviews 1
2020-12-17 20:17

DO NOT PURCHASE COVERAGE FROM THIS COMPANY.....

DO NOT PURCHASE COVERAGE FROM THIS COMPANY.....
I switched insurance companies back in February of this year. I purchased full coverage and paid upfront for 6 months with them. I was just in a car accident in July. A man with no license, no insurance that was ticketed due to causing the accident. I...

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Sharod D. Williams
Reviews 1
2020-12-17 03:37

I was hit by someone with traders insurance and it...

I was hit by someone with traders insurance and it s been 5 days and their claims adjuster still has yet to contact me. I believe they get to turn their phones off and ignore customers all day. I tried calling 6 times from 12:30 - 3p today and it went straight to her voicemail.

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Shalyn Terrill
Reviews 1
2020-12-15 23:57

Have been with Traders for the last couple of year...

Have been with Traders for the last couple of years. Always very professional, fast, and easy to talk to. Today I added a vehicle to my policy and Jessica was super helpful, quick to get it covered so I could get tags this morning!!

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Jeff Brooks
Reviews 1
2020-12-15 12:01

We just spoke with Juan @ extension 3019.

We just spoke with Juan @ extension 3019.
WOW!!!....
We can't say enough great things about him!
From the very start of our conversation, he was so very extremely professional, polite, and extremely knowledgeable on everything we asked, and he explained everything so we could easily understand an...

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James Nelsen
Reviews 1
2020-12-13 14:01

Got insurance through these guys, just turned 25 a...

Got insurance through these guys, just turned 25 and called to get re rated. So they take my name and address, my old address is about 5 miles up the road from my new 1, so they tell me they are charging me 50 extra bucks a month for living at a different address. 50 FREAKING BUCKS. Then they procee...

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Tim Goode
Reviews 1
2020-12-10 16:09

So far, I'm not impressed. I was rear ended on 6/...

So far, I'm not impressed. I was rear ended on 6/24 by someone insured by this company. I received a letter on 7/18 stating that because they could not reach their client, they are unable to make a payment to repair my vehicle at this time. There's a police report and it's clear who was at fault...

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Jorge Machnizh
Reviews 1
2020-12-06 15:07

Terrible response to customer needs, companies go ...

Terrible response to customer needs, companies go out of business if they continue to provide this level of services, the CEO needs to take time to read these posts and do something about it. I've spent more time on the telephone to address the damage to my vehicle caused by Traders insured motorist...

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Virgo Kitty
Reviews 1
2020-12-06 03:10

I absolutely love Traders Insurance. I talked to R...

I absolutely love Traders Insurance. I talked to Roxi today to renew my insurance that I had to cancel. She went above and beyond and got me a discount I did not have before! She was wonderful and patient with me. I will recommend Traders Insurance to everyone I know!

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SDB
Reviews 1
2020-12-03 12:58

My girlfriend had traders they, covered her vichea...

My girlfriend had traders they, covered her vicheal, she got in an accident and they denied covering the damages...now we have to pay it our self please take your money els where... please because traders is barely an insurance company... and does not care about its customers.

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R G
Reviews 1
2020-12-01 09:23

My car was damaged by an individual insured with ...

My car was damaged by an individual insured with Traders. I was deemed to be faultless. I am deeply disappointed with their decision regarding a rental vehicle. Traders Ins. representative called, today to let me know that I could take my car to the repair shop of my choice. Tomorrow, I am lea...

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Marsha Sanders
Reviews 1
2020-11-26 23:21

Excellent service! Andrea Salcedo Flores operated ...

Excellent service! Andrea Salcedo Flores operated at the level of EXCELLENCE! As an agent with Traders we greatly depend on the support and service of your team. Andrea was able to assist me with a billing issue successfully in a timely manner. Thank you!

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Ginny Nguyen
Reviews 1
2020-11-26 15:38

PLEASE AVOID THIS INSURANCE COMPANY AS FAR AS POSS...

PLEASE AVOID THIS INSURANCE COMPANY AS FAR AS POSSIBLE !!! This insurance company is a JOKE I got hit by the person who is insured by them and my car still at the body shop almost 2 months. Because they and the body shop are dealing something and the body shop need to get their approval to release m...

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Elizabeth Jaramillo
Reviews 1
2020-11-26 04:29

I absolutely am pleased with Traders Insurance. I...

I absolutely am pleased with Traders Insurance. I talked to Odalys Valdez today to renew my insurance that was cancel. She went above and beyond in getting me the best quotes and discounts. She was wonderful and patient and very friendly with me. I will recommend Traders Insurance to everyone I ...

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samantha stites
Reviews 1
2020-11-26 00:28

I have had Traders for 3 years and have nothing bu...

I have had Traders for 3 years and have nothing but good things to say about this company. Customer service is great, and my billing notices are easy to understand. I also love the fact they offered me Roadside Assistance, have had to use that a couple of times and never had any issues. Just move...

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Sharon Arthurs
Reviews 1
2020-11-25 06:04

I have been with Traders for some time. They are w...

I have been with Traders for some time. They are wonderful. I cannot say enough about their quick response for roadside service , their knowledgeable agents, the decent price and the overall operation of the business. Dont hesitste at all to get a quote.

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fiorella guzman
Reviews 1
2020-11-21 17:25

These girls do an excellent job ... they respond q...

These girls do an excellent job ... they respond quickly and really help in what you need ... I make special mention to Stephany, super friendly, super friendly, has helped me a lot personally ... they are all very well trained! !!!!

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Gene Burgin
Reviews 1
2020-11-19 02:05

One of the worst insurance companies to deal with....

One of the worst insurance companies to deal with. They think that if you are in a accident with one of their clients they think you need to pay for car rental then figure out how not to pay for all of that. I cant believe they are still on business. The one star here is to high of grade. Should be ...

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Angela Palt
Reviews 1
2020-11-19 00:41

They low ball people on damage and it wasn't the d...

They low ball people on damage and it wasn't the drivers fault for the wreck their insured person was at fault and sent the car for a salvage title after the owner wouldn't take the amount they sent so this company can take care of their own but not the driver that has to fix their car over this ins...

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Brandon Carry
Reviews 1
2020-11-16 09:24

If you get hit by someone insured under traders go...

If you get hit by someone insured under traders good luck. Took 40 days from accident to repaired truck. They ignored multiple voicemails and only responded once I mentioned my lawyer getting involved. Been trying to get ahold of them recently and it s the same song and dance. Lauren W takes 5 busin...

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Chris Ellis
Reviews 1
2020-11-12 04:28

I absolutely love Traders Insurance Co. Today Rox...

I absolutely love Traders Insurance Co. Today Roxi made my experience a great one. I had to transfer my vehicles, everything went smoothly and she answered each and every one of my concerns. She was very polite, courteous, and easy to talk to. Traders Ins. Co. over the last couple of years, have ...

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Alina Chamnongchith
Reviews 1
2020-11-11 22:14

Roxi,

Roxi,

Today as I was calling to get a quote and restart my policy. She was amazing. Love her customer service. Very pleasant voice. Professionalism was perfect.

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Oscar Leonel
Reviews 1
2020-11-10 19:51

Worst insurance company ever, very dissapointed an...

Worst insurance company ever, very dissapointed and dissatisfied, have a full coverage insurance policy with them and won't even cover a Lock-out invoice for less than 200$. I can't even imagine the hassle it would be if I was ever involved in a car accident. Cancelling insurance policy and moving t...

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Angelica Esparza
Reviews 1
2020-11-05 22:09

Well I do not know if it is the same company that ...

Well I do not know if it is the same company that is in Wichita Ks but today I had a bad experience, well more said every month that I'm going to pay my insurance is the same, the girls there are very rude today I was almost 10 minutes waiting because the lady was busy and never went to say good aft...

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Julie LaChance
Reviews 1
2020-11-05 22:04

Stay away! We switched insurance companies 6 month...

Stay away! We switched insurance companies 6 months ago and called Traders to cancel our policy and the rep told us it would be canceled. I had set up automatic monthly payments when we had their service and the next month comes around after we called and cancelled and they deduct another payment f...

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Julie Placker
Reviews 1
2020-11-03 08:12

The worst I've ever had to deal with, I was hit by...

The worst I've ever had to deal with, I was hit by someone insured by Traders on September 10, 2018 I first spoke with Jacob Yager on September 13th about my accident and he told me that I'd need to send in pictures of the damages to my car, so I did he told me it'd be a couple days and he'd let me ...

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Devion Thompson
Reviews 1
2020-11-02 21:34

They will ignore calls all day, and send you to vo...

They will ignore calls all day, and send you to voicemail. Hard to get them to answer the phone when dealing with a claim. Gave 3 stars because when they are actually doing their job and not tryna stall/discourage filing a claim they are Alright. But it is a slow process dealing with them so be prep...

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Brian
Reviews 1
2020-11-01 02:16

If you need liability insurance on an older vehicl...

If you need liability insurance on an older vehicle this is a cheap place to get it but if you want full coverage and have an accident they will low ball you. Maco said they could barely fix my truck for that kind of money with used parts. I have one at fault accident now in the last 20 years and my...

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Christina clark
Reviews 1
2020-10-28 04:41

Turns out I sent them the wrong title (my bad). Th...

Turns out I sent them the wrong title (my bad). They accepted it and salvaged the wrong title. I went to get my tag and realized the mistake. Traders said it was ok, we can fix it. All I had to do was send the correct title and they could reverse the other salvaged title and send it back. I sent ...

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Michelle Burks
Reviews 1
2020-10-24 08:50

If you've been hit by a vehicle that carries Trade...

If you've been hit by a vehicle that carries Traders Insurance, you have my deepest condolences.

If you havent, well, just know that if hell had an insurance company, it would be Traders.

Seriously. They will never return your call if you leave a message and if you do actually reach a person, ...

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Diana Moore
Reviews 1
2020-10-23 20:27

Traders Insurance added my 20 yr old daughter, who...

Traders Insurance added my 20 yr old daughter, who had her own policy with amother company AND lived in her own place because she once lived with me. They refused to remove her or refund my moneyes when they cancelled me 7 weeks early for not paying for her. There is no savings with them. They find ...

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