Hello all,
Good experience first time. Clothes were washed properly but there are some stains at coller which needs to be removed.
But sad part is: I stay at New Sangvi and booked an appointment. Man came home, washed, delivered. Then I recommended this to my friend who also lives in same ar...
The best platform where you can give your clothes for laundry.
Gross deficiency in service. Clothes not dry cleaned at all. Stains remain as they were. Ironing awful. Totally dissatisfied
the best in Pune i suppose quick pickup in time delivery and too good support in case of any issue what does one want more than it and too its cheaper than any other laundry service.
after more than 10 orders i have been addicted to it i never wash my clothes as we consider laundry wash may fade ...
Why do jobs that we hate?? Let them care for the clothes you wear... I use their services and must say that they are perfect at their work.. *Happy customer*
"They really hurt our dirt!!":-)
Terrible service and delayed delivery. They will deliver after a week and switch off their phones.
They never pick up on time if you book your appointment 10-12 or any other time you choose they will be 2-3hours late every time
Moustache Laundry is the best laundry service in Pune. They do quality work with trained staff. I am using their service since a year and completely satisfied as a customer. Often they come up with exciting and pocket friendly offers.
DO NOT OPT TML SERVICES !
THESE GUYS ARE CHEATERS AND ARROGANT AF
SENT SOME BEDSHEETS FOR WASH AND HAD TO PAY 500 BUCKS DUE TO THEIR MISTAKE
LODGED COMPLAINT BUT NO RESPONSE
WORST LAUNDRY SERVICE
DON'T KNOW HOW THEY SURVIVE IN THE MARKET
This is the second time there is no communication after 2 days of order pick up. Order pick up was delayed by 1 day without intimation. On calling the support the attitude of people is so rude. The timeline of delivery mentioned is not correct. Avoid.
Horrible service! No timely commitment. Requested calling the store owner/ delivery boy to deliver the order at the earliest. Fake commitments over the call. No proper answer is regards to when the order will get delivered.
I am first time customer with Moustache and I will never recommend this pl...
If you want worst service this is right laundry for you....
Every time there pick up guy found on leave...Or missing..
Initially they started off well but with scale every startup shivers and trembles down.
From past few orders, they messed up almost all orders and charged us for unnecessary surge , delivery etc.
Quality for regular clothes is fine, but service is so messed that instead of making it hassle free, t...
No professionalism , no importance of time , really disappointing service.
I don't suggest this laundry.
Good washing and ironing .good timing delivery ..this is best..
Moustache laundry is a big fraud, they took 28 premium shirts from me. And they are now not picking up calls from my end. Not telling me status.disconneting calls. It's a loss of 50thousand rupees which I am suffering.
I have a great experience with The Moustache laundry because of their supportive staff and quality service.
Hands down this is the best laundry place in Pune.
They lost my clothes costing about 3-4K. Their customer care service deserves some kind of an award for finding the lowest iq humans to employ. Whatever you tell them, they reply with the exact same answer. That "we have returned all clothes.given by you". I asked them what proof they have and they ...
Dress are misplaced and doesn t matter to them if dress are ironed burn
Timely delivery and perfect quality . I had a bad experience with other laundry but this laundry never disappoints
Cheer up
Excellent service. Good rates and timely deliveries. Have been using their services for more than a year now and extreme satisfied with their services. Would definitely recommend!
Worst service
15 days ago gave shoes
Now they have no clue. Where my shoes are. Kalyani nagar
I go everyday to the shop. Also call them.
Super bad service. All my dry wash clothes were spoiled and stains all over .
Good service at genuine rates with prompt pick n drop facility. Express feature made me love it..
One of the most exceptional and convinient laundry service in Pune
The delivery guy is very rude and pathetic. He simply kept postponing the time and finally said he cannot deliver. Its really important that i needed clothes as i have to travel. As a regular customer they did this 3-4 times, its becoming habit. Tell your delivery guys to speak respectfully
People !
Please don't use this service.. even though their websites look top notch, their service is unbelievably bad.. they are not professionals in any way.
There are high chances your clothes can vanish in thin air...
Interesting story : when I went to collect my clothes at their outlet (whi...
Used their service a few times. Really like the concept. No hassles. And experienced a very smooth service. Worth a try.
Hope it had option of 0 stars!
Worst experience!! Not even worth a try.
They spoil your clothes and then dont reply you back .
Dear moustache laundry !
Better ans me soon.
There should be provision of -star rating, Wondering how they can manage to get 3.7 stars(definitely with the help of paid reviews). They are costly, they charge pick up and drop charges and after paying this much premium we expect very professional and good quality, its exactly opposite, Moment i h...
The most satisfied laundry till date! Clean dry properly folded clothes with a ting of floral fragrance... Cost effective & satisfaction - what else one wants for their clothes!
Keep removing the dirt - for the moustache laundry
I STRONGLY RECOMMEND TO NOT GIVE YOUR LAUNDRY ORDERS TO THESE PEOPLE, Read below for the reasons:
I'd given my blazer for dry-cleaning and these people have ruined it for me. My blazer is of very delicate velvet material and now there are all ironing marks on it. More over its standing collar bla...
Third class services! To be specific it s services are severely deteriorated as compared to past. Earlier it was good but now the experiences are far from worst. Would never recommend it.
Worst service not at all liked the quality,I personally suggest dont use this service
The services and the staff is like no other..! People at TML are always happy to help.
Great work
Worst experience ever. Takes a week to dry clean few items, expensive and didntd even get a delivery. Had to pick my order and to top of it the cashier had no change. Pathetic place.
Great people. ..The services are absolutely wonderful
They are sitting and making fool.
I ordered for dry cleaning, the shared coupon and cashback after i applied those at time of delivery they started applying nonsense terms and conditions which they never mention on there promotion msg.
They are also never punctual the dates which they mention on...
Don't fool by 48 hour 72 hours thing. Whenever you call they will say it will be delivered in one hour. Really unprofessional.
5 days for ironing, still not delivered
I never trusted online laundries untill enjoyed your services...great job ppl...though I would love to see you reach all of Pune...all the best...hence 4 stars untill you reach us all in Pune
Had given my pants for dry cleaning as there were ink and oil stains on them. They delivered better than expected. Keep it up moustache laundry and do convey my review to the hard working employees
Beware of fraud laundry service !!!!
Pathetic service!
Rude Customer Care!
Arrogant Delivery Boy!
Good at misplacing cloths!
Excellent in harassing customers!
Pay for loosing your cloths!
I gave some cloth to dry clean and ironing. The delivery boy called me and said he will be delivering t...
Timely delivery , good cleaning, good service. Overall a good laundry service.
Pathetic experience.... took 6 days to get my clothes to the Kalyani nagar store as they sent it to a different store. And when I got it, it has a bad smell like it was not even cleaned...
Absolutely Loved the service ! Way better & convenient pick ups & drops with scheduled time.. And washing quality was also good. Plus Damn reasonable pricing !! What else you want ? Definitely recommended for everyone.
Not even worth a star. We have been giving them orders for so many months but today they lost a very loyal and regular customer. It's been 6 days that they haven't delivered our clothes (BTW just ironing). And when we called and asked for it the guy was least bothered about our problem and very casu...
Very poor service they lost my cloth worth Rs14000/- and now at the time of compensation they are just ignoring my calls and no response from there side.
Worst experience ever ... gave 4000 rs to do dry cleaning of my expensive curtains and all them shrank 10 cm ... don t think they did dry cleaning they just washed my curtains for dry cleaning price now I have to change all my curtains will cost me 30 thousand atleast ... don t give ur expensive thi...
Very late delivery and some of my clothes are missing.
Unprofessional service
Worst laundry in Pune. Misplaced and burnt many of my formal shirts and trousers. Exchanged my clothes on multiple occasions. No customer service. Nobody responsible. Kindly stay away and find other laundry.
I have been a regular customer..and I must say...I will never buy a washing machine and won't let my woman buy it either ..as thier tagline goes ;)..thanks a lot for your continuous improvements..and value additions unlike my past experiences ..love u guys
ABSOLUTELY PATHETIC PEOPLE! They lost my item worth Rs. 1500. I called at least 50 times but they were not co-operating. After chasing for two months, they come back saying they will give credits (worth half the price ONLY) to use their service for free. Why would I ever use their service again?? I...
Moustache laundry provides best services as they are professional and prompt
Please don t give your clothes for laundry this is by far the worst in pune and it s a waste of your time money and all the clothes they ll ruin.
Horrible company with no respect for customers. They messed up my shoes and aren't willing to compensate. The staff is not responsive at all that's why I contacted the owner itself , he is worse at communication than his employees. The quality of their service is also questionable. Wish I could give...
Where to start?
1. They lost some of the clothes i had put for washing. And refusing to make any efforts to find. Not even answering calls now when i follow up.
2. They discolored some of the dark clothes by ironing with too hot temperature.
3. The ironing is so bad, some of the pure cotton cloth...
Fraud people, they never give any receipt while taking order. In my case they sent me a message that total cost is INR 275 how we while delivering they changed it arbitrarily and charged me 325.
Sorry Folks NEVER GOING BACK TO THEM.
Very convenient option... Service at your door step. Washing and ironing quality also great. Packed very properly and delivered with care.
Cost is little high as compared to others but the service is of top quality
Thank you moustache
Using the services for more than a year. It was best when they started, now the service is getting worst. They billed me for the dry cleaning and after payment no one bothered to deliver the clothes. When called, they delivered two out of three items that too after 10 days. The remaining item is sti...
pathetic service.. my wife gave them two silk sarees for dry cleaning and they didnt do a gold job at all...there were wrinkles all over the sarees and they were also crinkled..not fit to be worn for a wedding..the saddest part is..they have one job to do and they suck at it...the customer care is s...
Very unprofessional and know for misplacing or damage your clothes. They have lost my shirt and haven't returned or replaced. I have been following up with no response from the management.
fake reviews i guess, i gave them my expensive shirt and they return me with 2 buttons less and there was no reply even when i was calling them.
You will get most of your clothes damaged or torn after using their laundry services and they don't care. Most of good reviews are paid ones.
Not worth it!
Their payment system/software does not work most of the time when you are paying online. It'll not update the order as Paid even after you...