The Kent Hotel

3.9 · 239 reviews
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Sergiy Mimkha
Reviews 1
2020-12-18 11:13

I stayed at The Kent hotel last weekend, and so fa...

I stayed at The Kent hotel last weekend, and so far instead of getting back to my normal life I ve been busy trying to figure out what to do with my vehicle which was damaged by The Kent hotel s valet service. Things would be much easier if only someone who could answer my questions would call me ba...

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Christie Jewett
Reviews 1
2020-12-11 16:34

If you want a good nights sleep- DO NOT BOOK HERE....

If you want a good nights sleep- DO NOT BOOK HERE. Booked a room WITHOUT being told that they will be doing construction in the morning. It literally sounds like someone is taking a jackhammer to the walls of our room. It s EXTREMELY loud and kept waking us up after we are trying to get some rest fr...

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Selina Caballero
Reviews 1
2020-11-28 05:20

The Kent Hotel is a wonderful place to stay the ni...

The Kent Hotel is a wonderful place to stay the night. The staff is friendly and you're given 20% off to dine, drink and smoke hookah at the adjoining restaurant. The rooms are spacious and nicely decorated, the bathroom boasts a beautiful rainfall shower with lovely stones on the bottom so you feel...

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Jordan wain
Reviews 1
2020-11-27 15:54

A beautiful Art Deco hotel with very helpful and f...

A beautiful Art Deco hotel with very helpful and friendly staff offering clean modern rooms - what more could anyone ask for on Miami Beach! We parked in pelican parking 1 block south on Collins and it was a 2 min walk to the hotel with In/Out privileges.

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Jonathan Thames
Reviews 1
2020-11-22 00:04

Wonderful place to stay. Very friendly and helpful...

Wonderful place to stay. Very friendly and helpful staff, very clean place to stay, and within walking distance to Soo much. Had a wonderful time and make sure you visit the sugar shack while you are there. It's within a 7 min walk and it's so worth it... Wonderful banana split.

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Tiffany mullen
Reviews 1
2020-11-21 05:08

Great location, average rooms. Old fashioned. We f...

Great location, average rooms. Old fashioned. We forgot bathing suits in closet and never heard from them. My friend was dissappointed but i figure we needed to call them. My ftiend mailed champagne and chocolates to us but they never told us. I had to ask and then never got the letter. The guy gave...

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Shirt Shack
Reviews 1
2020-11-04 21:21

The WORST customer service ever. I found blood on ...

The WORST customer service ever. I found blood on the bed sheet I called them and they didn t even send anyone to change the bed sheet until the next day. DON T EVER STAY THERE. breakfast was super bad even the place smells so so so bad.

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MA C
Reviews 1
2020-10-26 11:19

Ordinary. The truth is that it is not a wonder, th...

Ordinary. The truth is that it is not a wonder, the only good thing is that it is very well located. Against it I must say, that it seems very old, the employees are quite rare and not very friendly and that it does not have parking. The door of the room does not close well, it seems that it is very...

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Kelli Elaine
Reviews 1
2020-10-18 05:30

Nice place to visit and so much to do and see. The...

Nice place to visit and so much to do and see. There's a bar/restaurant on the main level, it's very quaint and romantic. The buffalo wings (wanted my wings HOTT but they weren't that hot /blue Hawaiian drink my favs. Day 2, I went to the bar downstairs and I was not told it was happy hour ...

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Chiara Tortora
Reviews 1
2020-10-05 07:58

What about negativissima experience, very fair sta...

What about negativissima experience, very fair staff, miserable even cleaning the rooms at 14:00 pm even without cleaning and to shower we had to turn The hotel to see where we could take the towels, much more beautiful there in area, so absolutely avoid this sch .... forgot in 2018 in a hotel in Mi...

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Qu Sd
Reviews 1
2020-10-03 14:40

We had contacted before our arrival asking if we c...

We had contacted before our arrival asking if we could check in earlier and they had said if the room was ready they would have no issues. That s exactly what happened and we were appreciative of it.

Upon check in we were given complimentary water bottles one for all our party even though they ha...

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Hannah Hostetter
Reviews 1
2020-09-28 17:51

Clean hotel. Great pricing. Wonderful staff. The l...

Clean hotel. Great pricing. Wonderful staff. The lady, Dani (sp?), who checked us in was probably the nicest receptionist I have ever met in a hotel. Super friendly and helpful. If I ever travel to Miami again this will be the only place I stay!

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Carolina C
Reviews 1
2020-09-22 05:01

It is honestly the WORST and NASTIEST hotel that I...

It is honestly the WORST and NASTIEST hotel that I have ever been, the ambiance is so scary I didn't want to leave, but at the same time I didn't want to stay. There was this guy at the door I don't know if he was a doorman or a bum but he held the door open for everyone the whole night. This was at...

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Fabio Grassi
Reviews 1
2020-09-20 03:46

Great location, spacious rooms, equipped, clean an...

Great location, spacious rooms, equipped, clean and air conditioned. Staff available. My room in particular overlooks the room next to it that holds the music until late in the evening, if you think it can annoy you, keep it in mind.

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Bonnie Unsell
Reviews 1
2020-09-19 14:02

Monica at the front desk was an absolute doll. Our...

Monica at the front desk was an absolute doll. Our doorman whose name I don't know was so accomidaing and pleasantly helpful. One of our travelers was a special needs and they were all so gracious. The restaurant staff were the sweetest people ever. This place was our refuge in a very crazy Miami sc...

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Elias Yazbeck
Reviews 1
2020-09-18 11:50

Everything you need for the price you're paying. S...

Everything you need for the price you're paying. Shower and bathroom was very very nice. Room was just fine. The crew that works here do their job and don't make a big thing out of it, also was really moved by the fact that the doorman was deaf.

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Amanda Ochiagha
Reviews 1
2020-09-18 03:38

We booked this hotel last minute because our first...

We booked this hotel last minute because our first location fell through. They were nice enough to let us leave our bags there till their check in time. Once we went into the room the room looked nice but it was very small for four people. Then we saw a cockroach on the floor we immediately notifie...

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goddson Blair
Reviews 1
2020-09-16 08:40

The Kent hotel was a great experience. The shower ...

The Kent hotel was a great experience. The shower was amazing. The rooms were clean and the service was great. The receptionist Melissa made sure I was comfortable and well taken care of. All thumbs up WE NEED MORE MELISSA S IN LIFE!

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Latesha Ford
Reviews 1
2020-09-15 11:19

I had a wonderful stay other than valet having a n...

I had a wonderful stay other than valet having a nasty attitude & charging my card for days I didn't valet...The worker Chris at the front desk was so respectful & helpful with a lot of things ...Chris will be the ONLY reason I would come back to stay !! & housekeeper on the 3rd floor also was nice ...

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Ryan Stone
Reviews 1
2020-09-14 13:21

Originally we booked a Airbnb in downtown Miami an...

Originally we booked a Airbnb in downtown Miami and it was canceled on us upon arrival. We had to find another hotel and came across the Kent Hotel and Im so glad we found this place. Great hotel! Just around the corner from ocean drive. The rooms are nice and the restaurant attached to it is very d...

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Jeet Bookseller
Reviews 1
2020-09-04 22:52

Really good location with nice updated rooms. But...

Really good location with nice updated rooms. But had some of issues with the stay... they assigned King room with disabled access when I had specifically asked for a Two Queen Room, and the bathroom would flood up while using the shower. Also there was just a single door between next room and o...

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Shalina Williams
Reviews 1
2020-09-03 17:41

We stayed for two nights! Had a great experience a...

We stayed for two nights! Had a great experience at this hotel. Immediately walking in, it smelled really awesome in the lobby. The staff was helpful and we enjoyed melissa at the desk, she was funny. Our room was perfect. It was a small room but it was clean and cozy. The bed was comfortable. The...

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Susan Balos
Reviews 1
2020-09-01 18:46

The service was amazing. Monica, the guest servic...

The service was amazing. Monica, the guest service rep that checked us in was so helpful and very friendly! I was pleasantly surprised with the modern new upgrades in the room and bathroom. My experience far surpassed my expectations! Well Done!

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Franky D.
Reviews 1
2020-08-24 19:01

Great location in Miami Beach. The staff is very n...

Great location in Miami Beach. The staff is very nice and helpful. Our room was ok, and a good size. Unfortunately, water dripped from the ceiling in the bathroom, which could not be resolved due to the weekend. For a short stay it is at least recommended.

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Corey Sayre
Reviews 1
2020-08-23 21:55

The Kent is a quaint hotel in downtown Miami, walk...

The Kent is a quaint hotel in downtown Miami, walking distance from the beach. The lobby has a pleasant, incense like smell. The rooms are similarly sized to a motel, 2 beds, a bathrook, but with an additional closet, and mini-fridge. The beds are both nice, and the room is clean and stylish. The ba...

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sakena barnett
Reviews 1
2020-08-23 17:20

I came here at last minute with my husband. Room w...

I came here at last minute with my husband. Room was kinda small but nice and clean upon arrival (I thought) blankets wasnt clean had make up on them. The first night requested for new cover and sheets came back to a clean room with the same blankets and sheets not good at all. Called the front de...

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Baby Williams
Reviews 1
2020-08-22 02:20

I stayed at Kent June 2012, It was great for the p...

I stayed at Kent June 2012, It was great for the price I paid. Comfortable, clean, good service, nice rooms for $75 a night in the heart of south beach, not bad at all compared to some that I have been to. Didn't have any problems but I wouldn't recommend aqua Hotel a big NO NO!!!

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Ashley M. Parker
Reviews 1
2020-08-20 01:11

Horrific. If I could give 0 stars I would. Room on...

Horrific. If I could give 0 stars I would. Room on the first floor with a window that opens to the bar next door. Loud music played until 2 am, staff was then there being loud and cleaning up until 4 am and the music started again at 8 am. Earplugs and headphones were useless. I knew this hotel was ...

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Leandro Ulrich
Reviews 1
2020-08-15 04:29

The hotel itself is pretty comfy and modern. But t...

The hotel itself is pretty comfy and modern. But the management is an absolute disaster. Upon arrival (1h after check-in time) we were told they didn't know if our room was ready since the housekeeper already left. We were lucky that it was ready. Next up we had a giant cockroach in our shower. I ca...

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Liv
Reviews 1
2020-08-08 13:26

From all the reviews I read about this hotel, I di...

From all the reviews I read about this hotel, I didn't expect much. But honestly, I was still disappointed with what we got. My best friend and I went to Miami in early October for the Carnival down there. First we were jerked out of $20 so we could check in, we got there at about 12pm, which we ...

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Ana Leffler
Reviews 1
2020-08-06 09:01

Its a great hotel, near everything. The things I'l...

Its a great hotel, near everything. The things I'll say it lacks is space for parking, updated vending machines, small bathroom and soundproofed walls. The hotel offers "valet parking" don't get it not worth it! We found parking near Lincoln road (parking garage ) for a cheaper price and decided to ...

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Andrea Larson Perez
Reviews 1
2020-08-02 17:06

I am concerned about communication with the Kent H...

I am concerned about communication with the Kent Hotel regarding an upcoming reservation I need to cancel. The phone number does not work, the hotel has not responded to an email sent via their contact means on their website. There is a flag on the search that says "temporarily closed"...

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Astepas Algamras
Reviews 1
2020-07-21 16:55

It s a nice clean hotel with friendly staff. The m...

It s a nice clean hotel with friendly staff. The manager was very professional and welcoming. She said she controls other properties too and she still made time to help my friend with her needs.

I like the restaurant that s attached to it. Very convenient and has a lot of delicious dishes. The ho...

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James Cano
Reviews 1
2020-07-14 23:48

Our stay started off with an issue that was due to...

Our stay started off with an issue that was due to the 3rd party booking site we used, not the hotel. Despite it not being their fault, the hotel staff went above and beyond for us and we were well compensated while all the staff were beyond polite and attentive.

Besides the issue and well done r...

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Hendrik Adrian
Reviews 1
2020-07-08 23:00

The hotel has a great location right on Ocean Driv...

The hotel has a great location right on Ocean Drive. Pure life takes place here and you are right in the middle! The rooms are great from A to Z. Leandro helped us with the suitcases to the room - very helpful! Michelly at the reception welcomed us warmly and answered all questions and gave us tips ...

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