The County Hotel

4 · 550 reviews
D
Danny Tedora
Reviews 1
2020-12-27 18:29

Well can honestly say would not recommend this hot...

Well can honestly say would not recommend this hotel.
Had to pay in full in advance even though I had lodged a credit card on booking.
Room facilities listed safe and individual room temperature controls - neither in room and when queried at reception they said not all rooms had them. Why list it ...

Read full review

E
Eleanor Rose Henry
Reviews 1
2020-12-26 04:33

Lovely staff, couldn't fault their friendliness an...

Lovely staff, couldn't fault their friendliness and willingness to help. We did however pay for the "city view" room which was very small with a queen sized bed and were sadly disappointed by the view (see photo) The hotel itself is lovely though and the breakfast has a decent selection.

Read full review

A
Andrew Robinson
Reviews 1
2020-12-25 22:30

My room flooded and I had to be moved at 2.30am. T...

My room flooded and I had to be moved at 2.30am. The hotel knew about the flooding but did not come to me but waited until I went to them. This included risking my life as the water poured into the electrics and the only reason I wasn t shocked was because I had the sense not to turn on the lights. ...

Read full review

S
S Sac
Reviews 1
2020-12-16 04:16

Although covered with scaffolding, this is a chara...

Although covered with scaffolding, this is a character hotel with excellent personnel and service. Full buffet breakfast, pleasant atmosphere. My room, a "small double", small but comfortable. No A/C, no fridge. Tea/coffee making facilities available in the room. Enough sockets for charging electron...

Read full review

S
Stuart Dryden
Reviews 1
2020-12-15 01:40

Great staff and service, cheap little car park on ...

Great staff and service, cheap little car park on site but is tight if in a larger vehicle.

Rooms are ok and reasonably appointed, very clean though. Rooms can be noisy on a weekend though, but this is balanced between great location and city centre convenience

Read full review

M
Michael Docherty
Reviews 1
2020-12-07 22:37

Got ticket for daughter through work which was n h...

Got ticket for daughter through work which was n h s after trying to book room three times as person not there then when booked daughter was told needed credit card for pre deposit of 25.00 pounds did not want cash had to get family member to go with card as would not take card over phone no manger ...

Read full review

T
Thos J
Reviews 1
2020-12-07 04:12

The hotel rooms are very comfortable, clean and ou...

The hotel rooms are very comfortable, clean and our room had air conditioning. The staff are helpful and professional and the hotel is generally decorated to a high standard. Breakfast was a self service and was perfectly adequate. Overall I found the hotel to be in a great central position directly...

Read full review

L
Laercio
Reviews 1
2020-12-02 23:19

The best of this hotel is location, in front of th...

The best of this hotel is location, in front of the Train Station. Otherwise, it is expensive for what it offers. No central heating , have to use a small electric heater. Breakfast! Skip it. It is also very expensive. Not good choice at all! Avoid it!

Read full review

S
Susan Liddle
Reviews 1
2020-11-27 12:27

I give the County Hotel 2 stars because where it i...

I give the County Hotel 2 stars because where it is situated for shopping and nights out the room however was small and very hot there was a fan in the room which was covered in Dust windows only open an inch and also add secondary glazing will not be staying here again

Read full review

D
donald Mcintyre
Reviews 1
2020-11-22 08:59

Recent two night stay in May 2018. Overall staff a...

Recent two night stay in May 2018. Overall staff and hotel good. Room was a small double. Bathroom was very small and was difficult to get in and out of. I don't regard myself as a large person but door opened very close to wc. The bed itself was a small double and acceptable. The mattress was less...

Read full review

K
Katie Cotson
Reviews 1
2020-11-21 07:15

Unfortunately had to postpone stay due to the curr...

Unfortunately had to postpone stay due to the current situation with Covid, but Marcus at the hotel could not have been more friendly, polite and helpful. Fantastic staff, looking forward to seeing you later on in the year instead.

Read full review

A
Adam James Hawkins
Reviews 1
2020-11-18 03:03

Stayed here a week for work. Staff were polite, bu...

Stayed here a week for work. Staff were polite, but the experience was hampered somewhat by the rather small room (compared to the station hotel opposite) and a restaurant in which a large tour group seemed to take priority over regular guests - thankfully there are plenty of other restaurants withi...

Read full review

A
Adam Barcroft
Reviews 1
2020-11-16 19:35

This is the worst hotel I have ever stayed at. One...

This is the worst hotel I have ever stayed at. One of the group got back to their room at night to find someone had got confused (drunk) with the room numbers and their security door card had let them enter the locked room. This was reported at the time to the staff, and when discussed at checking o...

Read full review

V
vishwas n s
Reviews 1
2020-11-15 03:04

Nice and helpful staff with good choice of food fo...

Nice and helpful staff with good choice of food for breakfast. But the hotel itself needs renovation. Photos shown while booking are from specifically "West Wing". Be ready to be disappointed if you choose anything other than west wing. Not going to make mistake of choosing this hotel again.

Read full review

H
helen van wijk
Reviews 1
2020-11-11 11:17

Nice hotel, friendly staff, excellent location, gr...

Nice hotel, friendly staff, excellent location, great breakfast. The room looked a bit scuffed, but was clean and tidy. I had asked for a quiet room and got it too. It is a point of attention because the metro runs below the hotel and the hotel is at the front on a busy street.

Read full review

O
Old Man Jed
Reviews 1
2020-11-08 18:51

On arrival, no-one was available to assist with ou...

On arrival, no-one was available to assist with our two large suitcases and four medium bags, so it was a case of "do it yourself".

The room felt small (especially when we got our luggage in) but was reasonably clean. Only one set of towels was initially provided for double occupancy. A second se...

Read full review

A
Adam Irving
Reviews 1
2020-11-04 16:43

Recently stayed at this hotel for my recent 18th b...

Recently stayed at this hotel for my recent 18th birthday and what a lovely hotel it was. The staff were very helpful and very polite. The room was immaculate and was able to check in on arrival and had massive comfortable beds which had a breathtaking view of the city centre. This was booked at las...

Read full review

R
Richard Tubb
Reviews 1
2020-11-02 16:58

The County is an older hotel, very well known in N...

The County is an older hotel, very well known in Newcastle. It's opposite Newcastle Central train station and so ideal for travellers who want to explore the City Centre.

I stayed here for two nights while doing business in the City Centre. I was alone the first night and my wife joined me the se...

Read full review

J
Jeroen Kransen
Reviews 1
2020-10-25 23:50

We were just passing through, and this hotel becam...

We were just passing through, and this hotel became our place to get to know Newcastle quickly. For one night it was just right, but I would not want to stay longer. Rooms were small and especially the bathrooms needed maintenance. Breakfast was enough, but nothing special. It's hot everywhere.

Read full review

View all reviews on Trustburn