I was shown an apartment by Elizabeth, I was over 1/2 an hour late, but she waited for me and was still really nice and was able to answer all of my questions, very professional, no B.S. and no hard sell.
TAKE PICTURES OF EVERYTHING WHEN YOU MOVE IN. They tried to bill us $5500 ON TOP of keeping our security deposit, despite the damage being pre existing. Almost $2k in paint alone!
As a property owner, I can attest to the professional level in which Sunnyside Property Management, manages our rental units. In my experience they treat both the tenant and property owner as customers, always striking a balance as to what is in the best interest of all parties. They thoroughly vet ...
We have had an excellent experience with this rental company. My husband and I, 4 kids and 3 dogs, recently rented a 4 bedroom home in North boulder, the carpet is a little old and the yard is basically weeds and dirt, which actually suits my family just fine. We felt very welcome, which has not be...
Most of these reviews that have been previously written were written by employees of Sunnyside Property management and are completely false. If you want more accurate reviews of this company please check out yelp under filtered. Im usually not one to write reviews but my experience with Sunnyside wa...
Never rent with these people, I hope I never deal with them again. I would give them zero stars if I could!!
Really bent over backwards to help me rent a house, only rental company I dealt with that actually cares
Dreadful person in charge Peter is he the owner? He's a creep who would stop by to I don't know why he'd be there but he'd watch me fold my laundry for what seemed like hours. Fortunately whenever I see this name come up on Zillow the house is a dump. I rented a decent house although these moron...
As a landlord, I'm really happy with Sunnyside. I've been working with them for over 10 years now, and during that time, my properties have never been vacant for more than a few days. They've always found me competitive prices whenever I need maintenance or repairs, and they're very responsive when ...
We have worked with Sunnyside Property Management for many years and have enjoyed it. They have a very professional team of people that work through the issues effectively and communicate thoroughly with us.
The company was relatively slow to fix amenities and the house was relatively old and not renovated recently. Finally, they withheld most of our security deposit for reasons not explained in the statement provided. When we tried to reach them over the phone (the Accounting department) to inquire abo...
Would highly recommend working with Laura if you are trying to find a place on The Hill
So glad to be done dealing with Sunnyside Property Management. In person dealings at the office are always cordial. I'm sure you know, but they will take whatever they can from your security deposit for usual wear and tear since they don't care enough to actually maintain their units between tenets....
This place is absolutely terrible. They tack things onto your bill each month that you shouldn't be paying for. Had a graffiti charge on our bill for 3 months after talking to them and them saying "don't worry, you won't be charged for that". Also took them 2 weeks to send out someone to fix the gar...
We have rented our beautiful home from Sunnyside for the last three years and are very happy tenents. They are responsive to our needs and make it easy to pay online. I would highly recommend them to anyone who is looking to rent in Boulder.
Peter and his team are always very helpful, knowledgeable, professional, and fair.
I am warning anyone who is thinking about renting a property with this HORRIBLE, FRAUDULENT business SUNNYSIDE MANAGEMENT COMPANY. The owner Peter and the leasing agent Barbara run an unethical business. I was ignored by them after repeated phone calls and emails about a 25 plus year old washer/d...
Susie, who answers the maintenance calls, is quite possibly the rudest person I have ever spoken with. We phoned Sunnyside to ask a few questions and was treated with unkindness, Susie was condescending and even purposefully talked slow to us. She even said If you would just let me finish when we ...
Sunnyside Property management, the owner Peter and the manager Barbara are the most unprofessional, unethical people I have ever been associated with. My Fiance and I signed over our lease a few months ago and we have been dealing with their poor business practices ever since. The last month my fian...
This is the WORST property management service I have ever dealt with! I had a very similar experience as Maggie, but my heat went out in the winter and they gave me the same run around of it not being their business to fix my heat (the man finally sent out to look at it told me it had rusted so bad...
Great service! Always answers my questions quickly and accurately!
PLEASE DO NOT RENT FROM THEM! Very unresponsive to repairs needed in the unit. Just unresponsive to anything that you may require of them, unless they need something from you. When you leave do not plan on getting your deposit, and plan on getting charged extra. Even if you hire people to come in to...
I have been denied for several apartments from other rental companies(4..., Rent in b...) they always have some excuse why they couldn't rent to me or they approved someone else before me, I am sure it is because I have an large emotional support dog, but there is no way to prove that's the reason. ...
SO thankful that Jessica picked up the phone today when I called regarding confusion I had in my portal. With ease & professionalism, she helped me with every question I had. Thank you Jessica!!
Very happy with the responsive service. My best experience with a property management company in boulder yet.
Like
Dont waste your time with these self endorsing scammers. You will not get back a security deposit, and expect massive fees and zero understanding for belated payments. They will charge you for any slip up you make. As a college student, do not use sunnyside, and do not buy into their self reviews
We use Sunnyside to manage our properties and we are so thankful for them. They came highly recommended and I see why. We have never had a single issue with them, they work incredibly hard and deal with literally everything. Worth every penny.
Timely manner? It's been almost two months and my house still will not maintain heat due to issues with the door. This company is impossible to work with.
Have worked with Sunnyside for 10 years as an owner. Always easy to work with and accommodating.
The manager doesn't listen or care about the tenants issues. It's like listening to a broken record when she responds. We were promised that our property would be advertised with an earlier availability date due to the fact that we needed to terminate our lease early. They did not keep that promise....
Every time I put a work order in they responded and worked to fix it very quickly. The property was not maintained to a super high standard but if something was bad enough that I wanted to complain, they would always fix it no questions asked. It has also been super easy to pay rent with their onlin...
Sunnyside does more than just manage properties. They go above and beyond for all and do it with a smile on their face. Thank you Sunnyside.
Saw a house with Elizabeth and she was so nice, answered every question we had. The lease was a bit of a book to read but over all, it's fair. 10/10 would rent again!
Very nice company helped us get into a condo quickly, we have a cat so they had us pay an extra pet deposit, we were low on funds so they let us pay $200 instead of the normal $500 and no pet rent!, everywhere we've rented before had pet rent, the last one was $25 a month! We really want to thank La...
When Sunnyside shows you an apartment, they only let small amount of different people go on them also, the other companies don't do this. If it's a good place to rent then there are tons of people looking at the same time, and makes you feel like not even bothering to try to apply. Everything about ...
We rented with Sunnyside for one year. The house was an old one and not maintained well. Sunnyside was very difficult to reach for any conversation and did not give us any warnings before entering the premises for "maintenance". None of the maintenance done on the property was requested by us.
We s...
I'm writing this to say just how kind Sunnyside Property Management has been to me... I was possibly going to rent an apartment with them. I decided to take it and signed a lease. My circumstances changed and I was no longer able to take the unit. They could've charged me and made the process horrib...
Great company, have been w them the last year and I ve had no complaints
Excellent property manager, my most recent purchase, they had it rented before the ink was dry on the closing docs
Worst rental company EVER. DO NOT RENT FROM THEM!!!!! My room has flooded 3 times and they still neglect to fix the issue. Their maintenance crew is told to get out as quickly as possible so they don t even clean up their messes when they do finally get around to fixing something. Absolutely horri...
Working with Sunnyside Property Management was so easy, the portal payment system makes everything especially easy and is so user friendly. We've had nothing but a great experience here!!!
I have worked with the people at Sunnyside every day for over a year now. They have always been effective communicators and fair property managers. I could not be happier with my experience! Thank you, Sunnyside!
Stay away! Just moved out of a super clean 2 bedroom apartment and lost $900 of the damage deposit to ridiculous and unnecessary work from contractors. Throughout the year spent in the apartment, we were repeatedly given financially threatening letters from Sunnyside based on the irresponsible and d...
Sunnyside property management is an awful company to work with. Do yourself a favor and never rent from them. They will do everything they can to keep your security deposit. If you must rent from them take pictures of everything when you move in and move out be meticulous, there is no reasoning with...
So helpful and responsive. We are property managers in another state, and Peter is a great resource that shares his expertise and excellent business practices with us. We appreciate it.
The staff at Sunnyside helped me work through an issue, so this is my way of saying Thank you !
Not very professional and apparently only 3 people working the phones. Be very careful about deadlines as they slow pay discounts. Only return calls or emails after deadlines to ask for more money and documents to be signed. On the East Coast we call them CHISELERS!
They overcharge for cleaning and...
Would give 0 stars if I could. I cleaned this place top to bottom and still had unexpected charges onto my security deposit. Charged for the replacement of window screens that were literally never touched by us and were in the SAME CONDITION when we started our lease. It's like the check-in conditio...
Worst people in boulder to rent from. They squeeze every ounce of money out you. All of their houses are falling apart. College students please go anywhere else
Sunnyside has always taken care of any tenant related issues we have had this year. Nice people who actually care about their tenants!
I've lived in Boulder 6 years now with various rental options, and this experience with Sunnyside has been the best. Might be worth noting I'm now working here instead of a uni student. The apartment is fabulous & the complex has a great pool + rent is really reasonable (for Boulder prices). Mainten...
Extremely friendly employees and quick to answer and solve any questions that I had. Cody in particular was extremely nice and helpful, and gave me quick, straight, correct answers to all my questions.
THE WORST RENTAL COMPANY EVER. We got our home broken into and had over $10,000 taken from us the day before xmas. Not only did sunny side take 2 and 1/2 months to repair the smashed in door, but they also upgraded it and charged us for the ENTIRE thing. This is the worst and most disgusting rent...
Do not rent from this company. Last month I was so extatic for my lease to be up and get my deposit check (which took over two months).I lived with three other people and rather than giving us each separate checks for our security deposit, they put us all in one check. One of my roommates moved and ...
This was a terrible experience. I will never rent from them again. Laundry room was flooded for a month and nothing was done about it, calls ignored during business hours, no response on maintenance requests. The laundry machine broke down for several weeks, no notice of repairs made. Also, EXPECT T...
We had no issues with Sunnyside while renting. However, we recently moved out and had almost a thousand dollars worth of bogus charges deducted from our deposit refund. I absolutely wouldn t rent through them again.
There are a few times in life when a business experience is so unprofessional you want to climb to the top of the nearest fourteener (mountain) to Boulder Colorado and scream "I REGRET DOING BUSINESS WITH SUNNYSIDE PROPERTY MANAGEMENT,"
Bottom line is they will not rent to you if you request repa...
I am a professional property manager and I know there are two sides to every story. I have been doing property management for 30 years. I chose Sunnyside after investigating other companies and their reputation and resources.
I have found Sunnyside to be hard working, much better staffed than most ...
This company is a scammer I did a job for them and now I do not want to pay for it. I warn everyone before they start work. Let them take an advance. I do not recommend. thieves.
I am a property owner that transitioned over to Sunnyside Property Management when my previous property manager of more than ten years closed shop. I was weary at first and nervous about the transition and how new management would be better or worse. Change right, it makes everyone a little uncomf...
Sunnyside has managed property for me for several years. Their service to owners is excellent and I assume the tenant service is equally good as I have had repeat renters for some time now.
I had a little bit of a difficult time when I first moved in to the apartment I rented, my tub was clogged and they had to completely tear out the tub and the floor from the basement below to finally fix it, but the guy that was working on it, Bill was very nice and always called before he came, and...
Literally the dumbest and most ridiculous group of people I have ever had to deal with. If rent was free, I still would not lease from them. They do not return phone calls when there are issues in question and then expect you to pay the consequences. These people are the absolute scum of the earth a...
I have been a client of Sunnyside for eight years now and have never had a problem. On the contrary, management and staff are always prompt to respond and pro-active in resolving the variety of issues that inevitably arise when dealing with rental properties. As an owner, I have more than once been ...
Worst rental company in Boulder. Yes worse than four star. In my lease it was stated our security deposit would be returned within 60 days of the move out date. That didn t happen. Then when I came all the way from Denver to pick up my security deposit after they told me I could, they proceeded to s...
A very poorly ran management company - leased with them for the 2019 rental season and it was literally one of the most infuriating, frustrating rental experiences I've ever had. No-one ever answers the phone or email system, they fail to fix and maintain a unit I paid over $1,500 a month for. If y...
Do not believe the positive reviews on this page. Sunnyside is not a fun property manager to deal with -- they are very slow and unfriendly when dealing with repairs. For example, we had a recurring leak (torrent of water) in our studio apartment faucet (ie. we could hear this leak all night from ou...
Thank you Sunnyside! I had been dealing with BPM and am so glad to be away from those incompetents and dealing with people who actually know what they are talking about!
Renting in the Boulder area is competitive and working with property managers can be as daunting as the visiting the dentist! But when you take into account that they don't actually own the property, Sunnyside is doing a great job of playing the middle man, balancing the needs of owner and resident ...
This is my second year renting with them and I have had a much more pleasant experience renting from sunnyside then from four star. Process was simple and if any issues arose, they were quick to reply. Recommend!!!
Be ready to have a copy of your move in report, a calculator and some anger management classes. On 3 separate occasions we were charged for maintenance ( aka the company repairing their mistakes) Probable borderline fraud.
DO NOT RENT FROM SUNNYSIDE IF YOU CAN HELP IT!!!!!
By far the worst rental company I have EVER had. Within the first week they needed come into the apartment 3 times, they constantly seem to need to come into the apartment for showings or other various reasons. Normally this isn't to bad and I ex...
Don't ever expect a deposit back from these people. They will nickel and dime you to death.
I really wish I would have read the reviews on here before signing and moving in they do truly suck as people and will do anything to screw you over and pics you off. ..
Do NOT rent from SunnySide. I have never had my deposit withheld from a management company in my 15+ years renting and they withheld every single penny. Plus they sent a letter asking for an additional $2K.
Believe me, we left the place spotless. If you rent from them expect the same kind of thin...
I had a bad leak in my bathroom late Sunday night 1am, called the emergency and Ralph came in like 20 minutes and stopped the leak and sucked up the water then came and fixed it the next day, I'm really quite relieved to have a landlord that acts so fast! Thank you!
So much easier than working with other companies in the Boulder area. Made our leasing experience clean and painless, highly recommend!
Although I had to terminate my lease early due to moving, Sunnyside were very understanding given the situation, and has already found a new tenant to take over my lease. I appreciate their prompt and efficient nature, and would work with them again.
Very helpful and always responsive. Loved the actual property as well. Good follow-up when we had questions, concerns, or requests. I would certainly rent from them again.
I love the food when we come to pay rent, cookies are awesome. Very nice service all the time, but I wish we could pay online.
Sunnyside violates state law with every security deposit refund they send out. For tenants who have been ripped off by Sunnyside, the way to get justice is to send them a Seven Day Demand letter.
Wonderful, very helpful, extremely professional rental company!
I really like my management company, they have always been very nice, we had a squirrel in our attic and they sent someone to set traps, we could hear them getting caught in the traps and he asked if we would call when we heard them and he came right over and freed them outside, I'm so glad they did...
Sunnyside just recently ( April) became my new landlord and they have worked very hard with me to fix and repair issues that my last landlord left undone. Despite the fact that there have been some snags and delays along the way in dealing with certain issues they have been friendly and done their b...
Very positive experience renting through this company. They are very professional and quick to respond to any issues that may come up. Cody reminds me of a time when businesses treated you as a person instead of a number. I would highly recommend.
I beg anyone thinking of moving to one of their properties, to please read the extremely accurate HORRIBLE experiences I, and everyone else, have all had with this garbage pathetic excuse for a leasing company. The other reviews just say it all, and I'd genuinely rather move and start a new job else...
I've had an excellent experience with my landlord, so much better than that "other" big rental company in boulder, very nice when I call for any reason, and my maintenance issue was solved right away by Suzy and her great workers
I have rented from these awesome guys for the past year and have had no complaints the entire length of the lease. I was always able to reach the office for any concerns or work orders. Can not wait for another year with them.
This property management company could not be more unethical. They make their money by scamming young people (they primarily rent to students) out of their security deposit. It is clear that they decide how much money they want to take from you and then make up charges until it gets to that amount. ...
Having worked with Raven in the past, I can say she knows property management. Raven is very responsive and provides a great level of attention. Great person to deal with at a professional level
I have only had good experiences with Sunnyside; if anything is wrong they are all over it. My wife and I just love the house we rent from them so much and we would like to buy it, hopefully, if that s possible. I ve rented for 30 years in many different locations and by far they are the best.
Very happy with my first-time, Boulder pre-leasing experience. Sunnyside Property Management made the leasing process extremely easy for me. Their website is helpful and kept up-to-date with respect to property rentals. The staff I worked with (Laura, Elizabeth and Cody) were professional and knowle...
Once again, I have been surprised but just how horrible this company is. I recently moved out of my apartment (thank god) and after moving out received my water bill which was 50% higher than any other month during the year. Due to apparent laziness by Sunnyside, all four units in the building are...
Out of all the property management companies in Boulder, Sunnyside is the way to go. I live in a house with 24 other kids, when we have maintenance problems, questions, or anything of the like, they are responded to and solved within a reasonable timeframe. These property management companies manage...
Horrible company, I would recommend staying very far away from them. They do not follow leases that where agreed on and sign by previous owners and renters. They just do whatever they want. They completely take advantage of the students, and on top of that they charge you for absolutely EVERYTHING. ...