debra smith
Reviews 1
The front staff was very friendly. I especially li...
The front staff was very friendly. I especially liked the receptionist Kara!
Heather Bishop
Reviews 1
My physician was very thorough and had good advice...
My physician was very thorough and had good advice about how to manage my health. I was very pleased, especially since I live a mile away from the office!
Regina Apone
Reviews 1
The office staff here are rude. If you try and cal...
The office staff here are rude. If you try and call it's a waste of time because you can only reach operators not even an office secretary!!
I was unimpressed with how Brittany Baloun handled my prescriptions. I missed one appointment. I went to get my birth control filled on a Friday and they said...
Beth Ortiz
Reviews 1
Not confidential! Isn't that a crime?
courtney shacklett
Reviews 1
Went to this office for over 20 years. I used to s...
Went to this office for over 20 years. I used to see Dr Feltrup. Since he is no longer with us, I would see Janet. Seemed ok at first but eventually turned into a huge hassle every time I would try to schedule an appointment. They can't get you in, they're very rude on the phone, and if you leave a ...
Jamie Harvey
Reviews 1
This used to be a good doctors office until Akron ...
This used to be a good doctors office until Akron General took over!
I can never get a fax through ..
Never get a phone call through, I might as well not have a family Dr and just go to stat care because I can at least contact them and get through to someone!
It used to be a 10 to 15 minute wait ...
lilly brunoni
Reviews 1
Dr. Everly was great but the staff is very lacking...
Dr. Everly was great but the staff is very lacking. Unprofessional, lazy, and think they can be the doctor. For some reason it keeps kicking me off here before I can write my comment. I was told that the "mouth swab" I took in front of the doctor that I had a deadly dose in my system from my "urin...
Nancy Sims
Reviews 1
Dr Chen and her nurses are the best, they take the...
Dr Chen and her nurses are the best, they take they re time with you and are very friendly. They listen to you and answer all of your questions.
Cortney Ellis
Reviews 1
The doctor that I saw, Cynthia was absolutely awfu...
The doctor that I saw, Cynthia was absolutely awful. She was 40 minutes behind, completely disorganized and didn't have anything to offer to help with my issue I came with. She actually was online browsing "remedies" to help. Something I had already done before I came. It was an absolute waste of mo...
Kristy Grim
Reviews 1
My family and I have been going here since 1997! ...
My family and I have been going here since 1997! This was the best and friendliest place around. We miss Dr. Lonsdorf and Dr. Feltrup (RIP). Since it was sold to Cleveland Clinic, the level of care has been reduced. It is very corporate and no one seems to care about you or know you for that matt...
PageKraft1
Reviews 1
I was a patient of Dr Lonsdorf for 18 years. He re...
I was a patient of Dr Lonsdorf for 18 years. He retired and I was assigned to a new doctor but never met him because he was unable to keep any of my appointments. Office would call to tell me that he would be out and I needed to reschedule. New appointment were scheduled as much as 3 months later. O...
Deborah McCormick
Reviews 1
I have been a patient since, I think 2010. Dr Lons...
I have been a patient since, I think 2010. Dr Lonsdorf was such a pleasant and knowledgeable Doctor. I as well as others do miss him. Prior to his leaving I switched over to Dr Everly, again a very knowledgeable and wonderful Dr. I saw him as an emergency appointment. Dr Lonsdorf was on a 2 week vac...
bmich H
Reviews 1
very poor service. I would expect more from a hosp...
very poor service. I would expect more from a hospital affiliated with the Cleveland Clinic.
Angie Watkins
Reviews 1
Dr. Minich moved to this office this past Oct. I o...
Dr. Minich moved to this office this past Oct. I offered to continue my care with her. The staff was very friendly and the office and exam room very clean.
Barb Akins
Reviews 1
Ever since Cleveland Clinic took over, this place ...
Ever since Cleveland Clinic took over, this place has changed. You are nothing but a statistic in their computer as that is all they look at.
ray jernigan
Reviews 1
I'd like to thank Betty, who has always looked out...
I'd like to thank Betty, who has always looked out for me. She has always been a good sister to me. I've only met Brittany once so far and I believe that she really cares about me and my health. I'm proud to have both of them in my life. God bless you Both
Marilyn Chapman
Reviews 1
Dr Sood is a good Doctor but his nurse is terrible...
Dr Sood is a good Doctor but his nurse is terrible, you can t get a return call, took 3 days to get a prescription called in. We are looking for a new doctor, im am so tired of having to call multi times to get a response.
Dayna Norris
Reviews 1
Dr. Sommers is the best doctor I've ever had!!! I ...
Dr. Sommers is the best doctor I've ever had!!! I would recommend her to anyone
Toni Fanizzi
Reviews 1
I love the Doctor and nurses! On the other hand, t...
I love the Doctor and nurses! On the other hand, the clerical staff is absolutely awful! Will lie to you and give you wrong information and nobody to help when there s a office or paperwork issue. I ve been sent to three different places in two weeks to attempt to pick up my prescriptions that they ...
Dana Lenarz
Reviews 1
This office does NOT care about people or patients...
This office does NOT care about people or patients. Lied to the 2 of us waiting for over an hour claiming there were 2 other patients in the the back with extensive care needs? At the walk in express care? I am pretty sure they would send "extensive" care to the ER. I watched them refuse 5 patients...
MeMyself EnEye
Reviews 1
I was a patient of Dr. Feltrup for 20 years (he wa...
I was a patient of Dr. Feltrup for 20 years (he was wonderful, and is sorely missed RIP), and have been seeing Janet, their physician assistant. I am currently looking for a new doctor. Since the practice was purchased by Cleveland Clinic the quality of care seems to have gone down the commode. ...
Shawna Haas
Reviews 1
I was very hesitant to go here because of the revi...
I was very hesitant to go here because of the reviews. Now I am so thankful I decided to see for myself. From the time we walked through the door until we left we were treated fantastic. My son seen Dr. Minich. He walked out of there on a cloud! This has been the only time we have ever been to a Dr....
Adam Galbreath
Reviews 1
I had been a patient of Dr. Lonsdorf for 30 years....
I had been a patient of Dr. Lonsdorf for 30 years. Since his retirement this place is incapable of handling patients. Appointments require 3 weeks advanced scheduling - Find another Doctor for you will die before you can be seen at this place. I sure miss Dr. Lonsdorf.
I had a sleep study or...
Stacy Barnett
Reviews 1
Absolutely awful! Rude rude rude!!!!
Olivia Frye
Reviews 1
As long as you understand the level of patience ne...
As long as you understand the level of patience needed to deal with Cleveland Clinic/Akron General, this is a wonderful office. Close to home, friendly receptions, nurses, CPNs, and doctors. Can usually get an appointment by the next day, and if my PCP is out for the day Im typically offered an appo...
Creative Planet Janet
Reviews 1
Since Cleveland Clinic took over this practice, op...
Since Cleveland Clinic took over this practice, operations are severely lacking. Communication by phone has been very difficult as the automated system does not work. The whole computer system does not work properly. Faxes have been lost. Mistakes have been made with written prescriptions that ha...