I love this salon! It's beautiful, they have great costumer service, and the stylists know what they are doing. The atmosphere is very relaxing, and I feel well taken care of when I'm there. I'm beyond pleased with my most recent hair cut, and plan to continuing being a client here!
I really wanted to like this place but I would never step goid in there again. I originally went for my birthday as a gift from my husband for a cut and colour. The cut was below average, I showed the stylist something I liked and her comment was "no....you have to style that cut everyday" - pretty ...
Not sure what's been going on lately, but they have been going through stylists like crazy! I had an appointment, and now, I can't get in because my stylist has left.. now they can't get me in when I had originally made the appointment, I had counted on. I have a business trip, and I needed my hai...
I went in for a regular deep conditioning treatment for my hair at Sorella (Issaquah location). The stylist made me wait for 30 mins at the lobby and then she finally arrived with no word of apology. When asked about the benefits of deep conditioning ...
I have been seeing Stacey at this location for a few years. I have followed her from another salon years ago. She is great at listening to what you want and making is happen. They just moved into a brand new location about a block away.
I was very impressed with how welcoming and friendly everyone was who work there. I walked in to schedule an appointment and the receptionist was very kind and placed me with a stylist that would be great for the kind of style I was looking for. She placed me with Sydney and after she did my hair I ...
I absolutely love Sorella. I have been a loyal client for the last 4 years and have referred many friends and all have been so happy. They are on trend and so amazing.
Sydney is truly the best stylist! Wish I hadn't waited so long to see her. I am beyond picky having just the right blonde and have never had someone get it right until Sydney. She is nothing short of amazing. I always look forward to seeing her and having her work her magic.
I am truly impressed with the quality and service from this salon. I met with Chianna, who is a Master Stylist, for a consultation prior to my haircut. She shared helpful tips and advice. At the following appointment, Chianna gave me an amazing cut and listened carefully to my requests. Great expe...
A salon you can count on for quality both in their talent as well as in their staff and salon aesthetics. Do yourself a favor and become a regular here!
Issaquah Sorella is the most professional and welcoming salon I've ever been to! Wonderful front desk staff and amazing stylists! I got the best haircut from there and constantly get compliments! Very beautiful location as well. Would definitely recommend this great salon!
I feel spoiled every time I step into this place! The stylists listen and take the time to get it right. The front desk staff is welcoming and friendly, always ready with a cold bottle of water and a smile! I have always been treated very well at Sorella and I look forward to my next visit!
Such an amazing salon. From the receptionists and the stylists to the owners, everyone is so so nice. Incredible service and they always do such an amazing job. I recommend this salon to everyone I know!
Great first time experience in this salon in spite of a small mix up with dates ( probably my own fault ). I came in for an appointment which was apparently not until the next day . Nonetheless , the salon quickly accommodated me and offered a really great stylist - Karra, who not only listened to ...
This salon deserves more than 5 stars. Andrea has seriously renewed my faith in hair stylists. After over a year of bad luck after my long term stylist retired, Andrea is the first stylist to make me truly love my hair again! She is incredible. I have had numerous friends stop me to ask me who does...
Got my first back facial from Shelby. It was one of my most relaxing experiences ever. Would absolutely recommend. She also fit in an arm wax for me. Shelby uses one of the best waxes on the market so there was little to no pull. It was practically painless. I can tell you that i will only be gettin...
Krystina does an excellent job, and she was willing to work with me to figure out what I wanted. She's professional and skilled. She even took a few pictures for me afterwards. In addition, the salon really cares for their employees and their clients. One of the girls has an allergy to a treatment ...
I have been recently seeing Tera. I have super fine and hair and she knows exactly how to make it look beautiful. She is also fantastic with fun color. I m obsessed with the red she did for me and it fades beautifully with my natural color. Highly recommend her!
Sorella has thought of all the details to make a haircut a great experience. Bottled water when you arrive. Professional and friendly stylists. Great shampoo & cut service. Great value & great price. I've been a loyal customer over the past year and I am impressed with Sorella - professional st...
Fantastic salon with great stylists. I ve been going here for years. Not only for myself, but with my kids as well. They can help with the latest styles and is our go to for everything hair. I d recommend them to anyone
I was excited to go to Sorella (for the first time) in hopes of getting the perfect haircut by a top stylist. I'm always wiling to pay more for quality work, but to be totally honest, the price was not worth the cut. I could have gotten that haircut at a Supercuts for a fraction of the price. I fe...
Met with Sara today and got my first balayage done from her. My mind was blown away by how meticulously she did her work !!!!! Had a great experience and loved what she did to my hair.
I've gotten my hair done twice here by Sydney; once was a cut and the other was a partial balayage. Both times, I left with a smile on my face :) I highly recommend her. This girl KNOWS what she is doing. There was not one thing about my hair that she did not have an answer too; and I love that! Hav...
The client before me went over (an hour and 10 minutes over), and the staff took the initiative to come to me and offer a discount due to the wait. Elizabeth did a great job on my purple ends! Unfortunately, no one told me that the amount of dye that came out would dye my tub! I even used cold wate...
Heather is my go to lady there! She does an amazing job with my hair as she has gotten to know it for sometime. The atmosphere of the salon is laid back, but upscale, very chic.
Savannah is the best. I was nervous about getting a balayage for the first time. She was very helpful and understood my nervousness. I love my new hair. She s the best and I highly recommend everyone going to her.
I have been recently seeing Tera. She is a rockstar I have super fine and hair and she knows exactly how to make it look beautiful. She is also fantastic with fun color. I m obsessed with the red she did for me and it fades beautifully with my natural color. Highly recommend her!
I went to 3 different salons before I found a hairdresser that could give me the exact cut I wanted. I loved it and received tons of compliments! I will definitely go back to Sorello.
Ok cut and but the price was ridiculously HIGH. Apparently the price of the cut isn't included with the color. Hair color looks orange instead of copper. $300 for a regular, nothing special cut, and lousy color I'll have to pay even more to correct.....go elsewhere.
This place deserves more than 5 stars. Their service is excellent. The staff is very capable, friendly, funny. My hair cut was done exactly how I wanted it.
My friend got her hair done by Savannah and I loved her hair so much I decided to get my hair done by Savannah as well! I went in with a whole bunch of pictures from Pinterest and really didn t know exactly what I wanted. Savannah took all of my pictures and created an AMAZING balyage! The color was...
Stylists are great, front desk staff consistently disappointing. Heather, Pamela and Elizabeth are my go-to for blow outs and they're great. They're all very friendly and do great work. Front desk staff in general are not customer service focused - don't seem to get the concept. It's really petty bu...
Brand new to the area and in search of my go to salon. After $240 for just bleach (zero color, toner, gloss, etc) and a cut, two visits w/two separate stylists and relentless up selling, i'm moving on. I don't fault the stylists, I can't imagine they enjoy selling in the excessive, unnatural manner ...
I had scheduled my appointment with one stylist who was at a higher level. I was feeling like my stylist was not as experienced as I expected and I inquired if I had the same person I made the appointment with.. I did not.. apparently that stylist had gone home sick. But they did not inform me at ch...
I have been seeing Sydney for almost a year now, based on a recommendation from a good friend. She is absolutely the best stylist I have ever had! She really takes the time to listen to your lifestyle, so she can base your color and cut not only on what would look best with your features but also ...
Condensed: didn t get what I asked for, tipped twice, it s been 3 weeks and owner has not replied to my email even though I have called the reception desk and asked about when she will reply twice already. Last time I talked to a receptionist they said they d cc me on the email they send to Jamie an...
First off love everything about this salon from the vibe to the customer service. But Savannah is the hair GOD I have always found such a hard time finding a hairstylist that i trust, But she does such an amazing job from the consultation to the final result. I get compliments on my hair DAILY. It...