My brand new fridge, which is less than 6 weeks old, has developed a fault so I called up and reported it using the service centre.
I received a message on Saturday to say that the appointment is 'booked and confirmed' (this is a direct quote) for Sunday.
I contacted them 3 times on Sunday to fin...
I am so tired of buying products at Samsung UAE. I am waiting 2 months for availability of products… It is crazy… Calling for support via phone is terrible, discussing with Sara is so difficult that I cannot do a conversation any more. Shopping on the Samsung website is tiring and I will never orde...
I faced a problem with my note 10 plus (it wasn't charging due to humidity) I tried all the tips online to solve this issue but I had no luck. After that I asked a samsung engineer i know in dubai Jad Amer for his help.
Thank you Jad for the fast solution and reply
My phone came back to life .
Nice shop for knowing what's up to date but more expensive than distributes
General enquiry
Phone : 800-SAMB2B
Samsung Electronics Co. LTD
Butterfly Building, Tower A, 5th Floor
Albourooj Street - Dubai Media City, Dubai, UAE
Vision 2020
"Inspire the World, Create the Future".
The Vision 2020 is at the core of our commitment to create a better world full of ric...
I bought their new washing machine last week and used it with normal cotton cycle for 3 days. But, suddenly it was not working properly (no water coming in, no spin). So I called the customer service center. It took three days for technicians to visit my house. They checked the machine and confirmed...
Their phone is always offline, phone is defective (Camera not working correctly), customer service is nothing compared to apple
An amazing experience. It is really a place you feel happy when you want to repair or buy a samsung phone.
Showroom is full of amazing quality products.. Delightful and helpful salesmen and service center..
But, they aren't selling products from this showroom..
Moved to New Office in 2016 - Samsung Electronics, Albourooj Street - Dubai Media City, Butterfly building, Tower A - Dubai - United Arab Emirates.
Direction: Nearest metro station: Nakheel metro station from metro 10 mins walk, Behind American University and Raddison
Wonderful service and convenient location in media city
Samsung corporate company, which has a name in the electronics market, but unfortunately, I bought a telephone through the website on me that delivered me in two days'work unless the company didn t send the shipment to the delivery company until now, this is what the employees have to do with the pe...
I had the worst online shopping experience. I bought from their site and get my ordered after more than 10 phone calls. They charge your credit card and than wait for you to follow up. The experience was bad all way and especially the delivery.
We made a pre-order online, brought the opened 20 ultra node, with overwritten stickers. The next day, they handed over for an exchange, for a week everyone calls and finds out the story. We are still waiting for the phone. Be careful, there are problems here as well. I am writing to have this node ...
I've been trying to reach them multiple times, however on their listed number it doesn't seem like someone ever answers their phone.
Once I finally got through, the service wasn't helpful and couldn't provide me with easy info (like price quotes or time needed) so I am looking for another provider ...
Was hoping for a better experience as being a loyal customer and buying the flagship phone Samsung fold.
Had to replace the rear phone cover due to a crack caused by dropping the phone, was surprised to know that the Samsung store in Dubai Mall didn't have the replacement part and needed 1 week to ...
They want to convince me that refrigerator which is unfortunately I have bought recently has normal sound
They said the report came from factory in one day only that sound normal I have reach to high level management the answer was same
I asked for the report till now I didn t not get
Thank u S...
One of the best companies they respect their employees and suppliers.
Big showroom. You will find all the amazing samsung products. Staff is very friendly and it is also a service center.
MBC group employees can get 10% off on the products by presenting MBC employee ID.
One of the biggest Samsung shops they have phone fixing service beside selling phones
Worst online shopping experience ever.
I love their product, Phone TV and planning to buy another TV but their customer service center in Dubai is the worst service center in the world, the manager who suppose to assist you is not even available to talk to you. I bought S10 plus pre-order on 21st F...
Their refrigerators are too noisy and they dont help their customers. They just ignore the problems. Never ever buy any Samsung Refrigerator. I am very very very regretful. They are not exchanging or refunding their faulty refrigerator. Stay away from Samsung and its refrigerators. The worst custome...
It's really frustrating my Note10+ screen keep cracking after the replacement made last month.
It's seems poor build quality or design. I have another budget smartphone Xiaomi Mi Mix which I am using since last 2 year very roughly, multiple drops and other events had potential damage it's screen....
Another worst experience from Samsung.. I bought a Samsung 550 Litre refrigerator in March 2020. From Day 1, it is giving some sort of loud sound (Like a steel pen hitting a fibre pc) once in every Hr. I repeatedly reported this issue to #carrefour from where I bought this item and based on the comp...
unprofessional people, I brought a new phone 3 weeks ago , flip Z and the phone has an issue with screen , they didn't accept to give me a new one or to exchange and they wanted only to change the screen but I have to pay extra more money , and they said the problem is me I don't know how to use a ...
the worest TV service center, never go with them. after 13 months from buying a screen with around 3,000 AED, the screen failed without any reason and the service center told me I have to pay the full amount of it.
I had problem in my S7 Edge, They solved the problem on the spot,Quick and best Service ,Very Nice Staff ...One of the best Customer service i received in the service center in Ground Floor
The site is inaccurate Please check the site carefully in order not to mislead people