Samsung Experience Stores

3.2 · 10 reviews
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Rick Horsman
Reviews 1
2020-10-12 12:19

We went to Best Buy in Jefferson City to purchase ...

We went to Best Buy in Jefferson City to purchase another receiver. We couldn't get anyone to help us. And no they had plenty of employees working. A few years ago I purchased my TV, receiver and surround sound from this same Best Buy and things have sure changed. They had very little inventory. Wha...

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Ryan Wilson
Reviews 1
2020-08-21 19:02

Last night I went online and checked this particul...

Last night I went online and checked this particular stores inventory, for an unlocked CDMA phone. I found one. This morning, I checked again, as only one was in stock. It was still there, this morning.
Today, I went to the store to buy the phone. I presented the door man with my doctor's proof of ...

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J
Jack Frost
Reviews 1
2020-08-16 15:19

Best Buy is a good store especially for people wh...

Best Buy is a good store especially for people who love electronics. However myself personally its better to order online and go pick up at the store or have delivered to your house. They are in such short supply of help even with fewer people going to the stores to shop they have so few staff t...

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Travis Howard
Reviews 1
2020-04-28 13:09

Normally would have gone to Columbia, but the driv...

Normally would have gone to Columbia, but the drive to Jefferson city was worth it. They had what I wanted, that I would have had to wait for. Ordered online for curbside pickup. And it was ready within about 20 minutes instead of the hour it said online. And it was super easy to do the check in to ...

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Maurice Ward
Reviews 1
2020-04-27 22:38

I gave this best buy two stars because the store w...

I gave this best buy two stars because the store was fairly empty, but I wasn t able to receive any help. Standing in the customer service line being overlooked. The shelves were fairly empty as if it were black friday. So after driving an hour and ten minutes I was dissatisfied with what this stor...

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Tyler Conley
Reviews 1
2020-02-23 18:26

7/10/19 update: brought it into the store, Christo...

7/10/19 update: brought it into the store, Christopher pulled up my purchase history and fixed the screen. Really good customer service on his part!

Original review: Paid $8 to have them put a screen protector on my cell phone (plus the cost of the screen protector) and they did it wrong. I point...

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Keith Haulotte
Reviews 1
2020-01-17 00:36

Terrible process for assistance! Apparently, and u...

Terrible process for assistance! Apparently, and unbeknownst to us, a customer is to register/sign in, when they walk in the front doors in order to then have an employee assist them in finding their shopping need. We were looking for a particular audio product, needing advice/assistance and when we...

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