Good place, and we've never had an issue... But damn, they really need someone who sits at the front desk. On three occassions I've walked in and stood there for ten minutes before someone finally looked up from their work to ask what I needed.
I recently purchased my second car from Rye Ford. The staff is friendly and very helpful. Because I had such a pleasant experience my first time, I knew I had to be a repeat customer. Jason, the sales manager, and the sales staff are all remarkable. I highly recommend them.
I recently bought a Ford Fusion from this dealership and was very pleased with the transaction. The staff were very friendly and professional. I would recommend this dealership to anyone looking to buy a Ford.
I have been a customer of Rye Ford for over 15 years, both on a personal and business level. I have purchased and leased 7 vehicles during this time. Jason Spencer and staff continue to exceed my expectations. Jason & staff performed the administrative tasks efficiently and accurate. All what wa...
Attempted to charge me $80 for "The Works" package that is nationally advertised to cost $39.99. After I made it clear I took issue with this alleged price change, they told me that my "tires didn't need to be rotated so they'd be able to charge me around the cost I was expecting".
Absolutely abs...
My family has been doing business with Rye Ford Subaru sales and service for decades. I have recommended several friends that were in the market for a new Ford to visit the showroom. Anthony Gualdino the sales manager and his team have always taken excellent care of everyone I have referred and welc...
Horrible experience. A simple oil change took the service department 2 1/2 hrs. The service staff were rude when I asked what was taking so long? I will find another dealership to have my ford serviced at!
VERY HAPPY! 2017 Mustang Convertible Car of my dreams made a reality. Thanks to Sean Colon, Jason Spencer and Rich Pierorazio at Rye Ford. They are an absolute pleasure to work with. I ve been telling everyone I know that these are the guys to work with when you need a new car. Just a terrific exper...
They quoted me a price and it was exactly that when I arrived. Quick and easy! Sean and Angelo were awesome!
Rye Ford was the exact right choice when I bought my Ford Explorer. I wanted a car with luxury features, a fair price and a quick and easy experience and I got just what I wanted. I'm so glad I got it from Rye Ford. Angelo, the salesperson ensured I got exactly what I wanted and Rich, in finance mad...
I had a great experience with Rye Ford. Jason Spencer was very helpfull and professional. You should really consider getting your next car from him at Rye Ford.
Rob Pierro was great to deal with and Rye Ford gave a great price. Their sales and service staff are wonderful. We have bought 2 Fords from them and refer anyone looking for a new car.
Same day I called to inquire about getting out of my previous lease (2013 F-150 XLT) to get into a 2016 F-150 Lariat w/ certain features, pricing, and interior, I got exactly what I wanted plus more. The car was ready for me the same day and paperwork was fast and simple. Excellent customer service ...
Terrible communication from the service department. Needed to bring my car in for repairs. Called on Friday and they said the service center was full, but they'd definitely have space Monday. Called on Monday to hear that the service center was full, but they'd DEFINITELY have space Wednesday. Calle...
great experience. All staff I encounter were extremely helpful
Horrible experience with Rye Ford, I was promised 2 cars, mustangs I made a deposit on them and then at the last minute they fell through..i ended up going to Jersey City Ford, worth the trip..it is now 5 weeks later and I am still fighting for my deposit..
Jason Spencer and Rye Ford combined to be my best car buying experience ever. Jason listens to what you want and then tries to find the best match. You don't ever get the feeling that he just wants to sell you anything so he can make a sale. He guides you through the process with all his knowledg...
I have purchased a few new cars from salesman Jason Spencer, a great guy he made purchasing a new car stress free and comfortable. I loved the customer service that he provided to me and my family, I plan to purchase many more cars from him and his staff.
Thanks
Horrible dealership!!!! Scam artist!! Avoid at all costs. Car we had inquired about is alleged to have never even been in dealerships possession. Car was uploaded with stock images and requested we call for a price. We called and were told the sales manager would give us a call with a price in 30 mi...
Very happy with the service and sales,
Thank you Ford!!
IF PRICE IS NO OPTION THIS IS YOUR PLACE! WENT BACK AND FORTH WORKING A DEAL WITH THE SALESMEN (CHRIS D) AND SALES MANAGER (JASON), HANDSHAKE FROM BOTH AND PAPERWORK COMPLETED. CALLED THE SALESMEN THE NEXT DAY BECAUSE OF A QUESTION AND NEVER RECIEVED A CALL BACK, RECIEVED AN EMAIL 4:50PM (10 MIN BE...
Last month I leased my fourth and fifth Ford from Rye Ford. I have been a customer since 2002. I do not know much about cars, and generally feel that any car will do as long as it is safe and reliable. I come back to Rye Ford for the service, both sales and service. The staff are friendly and he...
Lousy service, indifferent deals and a sales manager who looks like he couldn't pass a breathalyzer test to save his life.
Why put up with all the aggravation when there are so many other Ford dealers right in Westchester/Fairfield?
I have been trying to get my Ford Escape's DVD player fixed for over five months. I have visited the service Department 4 OR 5 times. Each time they say they'll fix it, but around 4 pm after the car sits there all day, they call me with excuses about why they'll need the car back on another day. The...
I took my car to Rye because another much closer Ford dealer could not fix it after I dropped the car off there twice.
When I arrived Dennis Arias greeted me, and had me show him exactly what the issue was with the climate control. When I picked up the car, it worked perfectly.
Additionally, ...
The service from my sales rep, Daniel was incredible. From the moment I walked in I never felt like was being "sold" a car. He was helpful, and knowledgeable where he was able to help me get the car I needed within the budget I had set, he and his manager Anthony were a great help and gave me a m...
I had such a great experience at Rye Subaru. My salesperson was Nanci Briganti. She knew all the answers and helped me decide on which car to choose. She understood my needs and gave me all of the information I needed in order to choose. If you need help here, I would recommend Nanci!
Had a great experience leasing my 2015 Ford Fusion here. Jason Spencer is a good guy - knows his stuff and will take care of you!
This is the fifth vehicle I purchased from Rye Ford Subaru I have been using Rye Ford Subaru for over 20 years still a great consistent service returned my Ford Excursion that I purchased 17 years ago for a trade-in and picked up my new Ford F-150 pickup a great crew that works seamlessly together t...
Alfredo Diaz is by far the most efficient person I have done business with in my 45 years of business!! I would sure like to have him!!
The best repair shop in the area.Always friendly and professional.Best services at a fair price.
We just purchased our 2nd car from Daniel DeBarros & the experience was great! He makes the process so seamless & without stress. I don't think i would ever buy a car from anyone else. My husband also deals with Daniel for commercial transit vans & is so happy with him. He doesn't push you to make a...
I am so happy to have found Rye Ford! Before finding Ford, I used to have a Rav4 which I really liked. I decided to see what else was out there and found I loved the Ford Escape even more! I loved my first Ford Escape so much that I got from them, I just leased another one! Jason Spencer is a m...
Local, that is where its at this home town dealer has been here fore as long =as i can remember provide residents of Westchester and Greenwich the best in class for service parts and sales, so when you need a need ford truck go see their truck manager, he has it.
The only place to buy a Ford in Westchester County.
Went to go order a part for my Mustang and they said 3 to 5 business days which is fine they said they would call me when the part comes in I didn't put any money down for the part and it's been more than a week since I've been there I have not heard anything and because I didn't pay for anything be...
STAY AWAY FROM THIS PLACE. They are completely unprofessional. I brought my car for service and I had been informed by the service manager Darlene that my car would be ready at 1:00pm. When I called at 12:00 to follow up with the status of my vehicle I was on hold for 15 mins before I was finally tr...
What a wonderful experience. The team at Rye Ford was so helpful and knowledgeable. They made sure I got the vehicle I wanted with the options I needed for a price within my budget. Thank you Ty, Angelo, and Eddie for making this happen. I highly recommend this dealership.
Daniel De Barros couldn't have been more helpful with our new 2017 Escape lease. We walked in on Weds 8/24 and picked up our Escape on 8/29. Completely pleasant and painless transaction! He kept in touch via email and phone, and seemed happy to go the extra mile for us without asking. The best part ...
After dropping off my car, i was hoping they might have tea at their coffee station. Not only did they, but they had chai tea in their luxury dispenser. What a treat! I'm not even upset that my car is configured badly for airbag replacement and it will take an extra day.
I was treated very well here. Ask for Osman he was friendly and helpful with no pressure. Some car dealers judge people when they walk through the door, I didn't get that feeling at all here, I came in wearing my work cloths (plumber) and I didn't get the cold shoulder like I have before in other ...
I am a returning customer, I had a very good experience with my first used truck that I bought from Rye Ford so it was an easy choice when I was looking to purchase another Ford. FYI, I purchased my second truck without any second thoughts. Mr.Bender (salesman) is a straightforward guy, easy to talk...
Just bought my first Ford Fusion and I have to say my salesmen Osman Caceres Jr went above and beyond to make sure everything was done correct. I would recommend Rye Ford and Oz to anyone who is looking for a hassle free experience with a sense of empathy when purchasing your next Ford and any other...
Insufficient communication from Veronica. Dont even waste the valuable time you have as a shopper here. Spent over an hour on the phone back and forth coordinating a purchase. After I placed a deposit the manager decided to sell the truck (probably to a friend as other reviews have stated), I travel...
Purchased pre-owned 2009 Ford Fusion on June 2014. Price was reasonable. Negotiation went smoothly. Financing department found a bank that offered me a lower rate than what I was pre approved for from my bank. Also, they got me 72 month financing, which my bank couldn't offer me. Picked up the car a...
I was in a bind. My car just about had it. I walked into Rye Ford and spoke with Jason Spencer who was a great help! I explained my needs for a pick up truck and that I didn't know how long I had with the car I was driving. He assured me that he would help me find the perfect truck for me. Within a ...
completely ripped my wife off. took advantage of her. they gave her a 12k trade in on a 17k value car. a 2014 Honda crv with 15k miles on it.
I tried to give them 12k plus taxes to get the car back. at the end of the day the manager said that getting that car back would be an expensive proposition
I've had multiple issues with the air conditioning in my 2015 Ford Explorer that couldn't be fixed at another dealership after a long string of visits. Finally I decided to try another dealer after a friend highly recommended Rye Ford. Suffice to say, I'm very happy with the overall experience. In l...
This dealership is small but very good at service and quite fair as well as stress free sales.
Best Ford dealer in Westchester county these people treat you well, take care of your car to took my car there I didnt like city world Ford. Where I bought my focus from they fixed all my warranty issues and they gave me a loner all three times. I love this dealer I will take my other ford there to,...
Overall not a bad dealership, trust me I've dealt with much worse. The sales people are friendly and seem to know what the're talking about, but they could be a little more attentive. I haven't tried the service department yet so I can't really comment on that.
My experience with Rye Ford is disappointing and reprehensible. I have purchased 2 cars from FordRye and have experienced inconsistent and misinformation from their past employees when it comes to my car's warranty. When I went in to get my More
If you care about value, avoid this dealer. At the point of sale, the vehicle was switched at the last moment and told the replacement was identical. It wasn't and was lacking in options. Hence, I would view this as theft. The service operation is horrendous. Several repairs requiring me to imm...
Rudest most unpleasant salesman around. Scheduled an appointment to meet about a new truck and had to reschedule (literally 15 min after I made the appointment) due to a family emergency and when I called back to reschedule the salesman was rude and down right nasty. Wouldn t step foot in this dea...
This was my first time purchasing a vehicle from Rye Ford. It was honestly, THE BEST car buying experience I've ever had!! Just bought a brand new F150 platinum. The sales consultant, Daniel and his manager, Anthony, really made the entire process so easy and comfortable for me. It was like I was bu...
My daughter had to go here for a recall were wonderful
hope people who read this understand how useless the service has been in the past year, not once but twice I have been screwed over by this abysmal service. the first back last year, my heater (motor blower as they call it) gave out in the worst time! The car was sitting there and not doing anything...
Very helpful nice guys go above and beyond to try and make sure you get the best deal possible
Responsive, friendly staff, comfortable waiting room, good place for car care.
Our salesman Sean was great. He made the sales process simple fast and easy.
Had my Taurus serviced here, conveniently around the corner from the Metro-North so in a pinch you can take the train while your vehicle is being serviced- I did this. The employees are up-front professionals and I had my vehicle back that afternoon.
I am so disappointed in the service we received. It was absolutely awful. After telling them we chose not to have the work done (because 3 different mechanics told us it was a simple fix that the dealer could do and Ford quoting us a $1,000 job having absolutely nothing to do with what we brought it...
Rye Ford has regularly shown that they value the customer and their time! When there is potential inconvenience, they have always gone out of their way to make the visit pleasant and easier.
UPDATE AFTER BUSINESS REPLY: This was a cute attempt to blame Costco, however this is inaccurate. I have worked with MANY (approx. 7in total) dealerships through the Costco auto program and never once have I been denied pricing over the phone in advance of my trip. In order to even send my info to t...
WONDERFUL, WONDERFUL, WONDERFUL, EXPERIENCE!!! I have never before dealt with a new car dealship/used car dealership where they actually gave the proverbial "used car salesman" a GOOD NAME! I dealt with Robert Pierro and Angelo and both were so honest, down to earth and not your typical "pushy" s...
They have no one checking behind the work service techs perform. They returned my vehicle with open hoses and valves after taking apart the engine. A main hose is still not connected to the turbo. This is very dangerous. Antifreeze is leaking because they did not re-attach the clamps on the lines. V...
This is a nice smaller to average size dealership. They were very responsive to email communication and did not pressure for additional contact information. All responses were accurate, helpful, and to the point. I made an appointment to see the vehicle I was interested in. They called on the mornin...
This was my first Ford service experience. Took my 2010 Ford Escape Hybrid in for recall service today, after speaking with James the week before to set up an appointment. I was not expecting what I got or saw.
Nice soft seats to sit in while I waited for James to get my paperwork started. Nice l...
Two years ago I found myself in a bind when my Volkswagen broke down for good. I had no idea what I wanted, but I knew I needed something reliable. Never having purchased my own car, I was understandably nervous and overwhelmed. I ended up at Rye Subaru. Working with Jason Spencer was a breeze. He w...
Just purchased a Subaru at this dealership for the first time and I was very impressed by their courtesy and professionalism. Mike P. and Derrick were incredibly helpful.
Lies ,lies , and more lies!!! took car in for a recall, made an appointment three weeks in advance for what I told would be a one day job ,rye ford kept my car for seven days!!!every call was a different lie from a different person!!!! Service department sucks !!! Why lie?? Will never go back h...
I was very much interested in leasing an Expedition from Rye Ford, however my salesman Osman never reached back out to me. I visited the dealership on 10/16. We spoke about lease options. He promise to call me the following day. The following morning, I emailed him my applications. I followed t...
I don't usually write reviews, but these guys are the real deal. Daniel DeBarros really went above and beyond in helping me find the car I wanted. He is an extremely helpful and no-pressure sales guy that felt like someone who genuinely wants to help you find what you need. he helped me build my dre...
Fabulous. Friendly, knowledgeable, patient.
Absolutely recommend
Rye Ford's word is golden. They communicate well with their corporate office to honor a salesperson or sales manager's promise even if it in not within their normal policy. They also work as a team with Rye Subaru when trying to make a deal. I was very pleased with how my experience went. I would h...
Let's start from the beginning:
If you are coming here for a service for the first time, it's not clear at all where you have to go. There's no clear indication of the entrance to the service area or any other area, actually there's no indication at all. Cars are piled up and the area has a junk ya...
Great experience buying my Raptor at Rye Ford. Easy and fair process with very responsive Team