My dad was in this hospital and my mom has been here a few times she just recently was discharged. I can't say enough good things about the nurses the doctors all the staff and the aides. They were angels of mercy and so kind to her and also wonderful... she went in there in bad shape and was releas...
I received the information I requested in a prompt manner. Karen Odom was a pleasure to deal with.
Came here at 5am on wed my girl was in serve pain
The worst hospital ever
The reasons
1. Asked 3 people for a blanket with the additudes
And was told to grab it myself
2. Take u for a test leave u in a hall for a hr 1 1/2
This happened twice
3. Watched this nurse the hospital phone for over...
My sister has been in RWJ for over two weeks.Communication with medical staff can only be described as non-existent to outright horrible. I am POA and contact for my sister who can't communicate. I ALWAYS had to call them for updates. multiple times I was told my sister was being released to the nur...
The worst hospital you can go to. They push all specialists doctors in to see you to make a buck. They don t speak to each other so each orders more tests! Nurses try but the doctors are AWFUL
Brought my mother here over a dozen times this year and have never been there for less than 4 hours. Doctors do nothing but take blood and give you perks. Last time we were there we waited two hours just for the doctor to come back and tell us we were being discharged. Worst hospital ever !
The attention is fatal, I have been here for 2 days without a diagnosis, they have me in the room without medications or anything, this is horrible there are only 2 nurses and 2 auxiliaries for 25 people :(
Amazing labor and delivery staff. Just amazing. Personal touch without a million others babies being born. Large private rooms for labor / delivery and post.
The worse hospital around. If you can go somewhere else do it!
Robert Wood Somerset is Absolutely the WORST DISORGANIZED hospital I've ever seen. It has gotten worse after the merger no one from my family will ever come back to this place we will use St. Peter's or Overlook. You discharge a patient with open wounds in their legs without the physical therapist e...
Needed to get breast prosthetic in the store in the lobby. Great products, exceptional service and personable staff
It's closest to me which I a plus. Timmy who was the er doctor on 12/04 and Rich who was the doctor on 12/17 were outstanding with the knowledge, care, concern, communication was everything and I believe our nurse was Megan. I had some bad experiences with this hospital but my last 2 visits (althoug...
We Visited the emergency room late on a Sunday evening for a serious injury of my elderly father in law. We were seen almost immediately and although we were there for seven hours the care was excellent and the physican, whose name I cannot recall, was exceptional. Everyone was very very busy so I t...
Worst ever. I went in for pneumonia and they had me in the cardiac ward doing unnecessary procedures. The dr had no clue what was going on.
I'm still here and the staff is wonderful. After 5 days they had to close the unit I was in and move me all the way across the hospital at 11:00 p.m. . That was a little weird, but it was done very well.
I was just looking for rating less than one star, My wife went to have the ultrasound, they did only to the place where she is getting pain, when we asked to do the full scan, they said it would be fine, now we forced to take another round of test which cost us more than $1400. Thank You RWJ.
While the hospital staff is generally helpful and responsible, the financial services department seems to always have their answering service on and does not answer there phones.
It really shows the lack of consideration that the hospital administration has for its patients who may be recovering ...
Such disorganized place full of under skilled personnel, just getting from bad to worst.
They put the wrong address on my prescription everything was extremely rushed and they are extremely rude
I spent 6 hours in the ER yesterday and the staff were wonderful. The techs, the nurses and the doctor were very attentive and kind despite being so busy. Their attention to sanitizing was incredible. I felt safe despite the pandemic. If I need their services again, I find comfort in knowing I'l...
My mother in law recently had her knee replaced here. We can't say enough good things about the experience. They were so attentive and caring. They showed god like patience with a very hard to please elderly lady (kudos to Marcella here particularly) who is now getting around nicely and even back wa...
Except a ridiculous bill to pay everything is great. Very friendly staffers and professional services. Place is well equipped and don't see any fault on this unexpected visit. Parking is easy compare to others.
The worse hospital of you want to die quick go to that hospital they will let you die I don t know why this hospital is still open
My wife was just ask to moved against her will. She said no to henore but the night supervisor for her room, 497 west wing, kept on coming back and insisted she be moved. My wife was passed her sleeping time and was tired and getting very upset and finally agreed to it. But why couldn't she asked ot...
My mother in law was recently diagnosed with breast cancer, this has been very hard on our family because she is the pillar for her children. Yolonda Sims whom works in the surgeon oncologist department has been absolutely amazing in this hard time. Going above and beyond to make our lives easier sc...
Always taken care of here. My choice of area hospitals
I being here for 4 hour in the emergency room and have not got anything for my pain
I would like to thank the Charity Care staff
Especially the young Humberto Garcia
for your help and collaboration, a service with a lot of professionalism and best of all in our language
Thank you very much for your kindness
Being a recent patient at the joint center at RWJ has me compelled to share my experience. If you need a joint replacement do not hesitate to go to Dr Kayiaros and the joint team at RWJ Somerset. EVERYONE there will ensure that your experience is an excellent one. From the moment you make the choice...
The hospital's Records department was exceptionally helpful, especially Karen Odom who helped us out so promptly in getting what we wanted mailed to our PCP. Thank you, Karen!!
Long wait to get into a room for night
Transport taking forever!! Also very slow when er should be more ontop of things.
Very poor service, I have to really search the meaning of emergency in the dictionary now. The services sucks really. Not even a chair to seat for the patients visitors. How this is even called a Hospital ?
I waited 4 hours .if i dont say anything probably be here 6 hours.Long time waitting
definition of nursing:the profession or practice of providing care for the sick and infirm.
if you consider the above definition, then RWJBH organization fails
while there were outstanding examples of nurses, I found this to be true when family was in attendance
at night, when family had to...
Very good care and knowledgeable staff. Easy to get to and plenty of parking
Robert wood Johnson hospital in Somerville NJ is probably the worst hospital in NJ.
If you have an emergency or need to get a test DO NOT USE THIS HOSPITAL.
Most of the staff are incompetent and no one has been trained properly.
I have had really bad experiences there and people who live around s...
While traveling out of town on business I had to visit the ER at RWJ.
The care their was excellent. There's always delays in ER situations as priorities changed but they kept me updated and gave great care.
thanks
Well, I got sick and I had a lot of pain just x not having medical insurance left me 26 hours in a hallway and there were empty rooms I arrived at 7am and they discharged me the next day at 8 am and all that time I was in a hall at my husband's side sleeping on the tip of the fatal stretcher the ser...
My wife was admitted for labor last week and it was horrible night for us . They gave epidural to my wife to avoid contraction pain .Epidural gave intensive unbearable back pain to her. No one in the room had any idea why it is happening .They on -off epidural multiple time and finally they decided...
They dont have any respect for patients what so ever, they give u the worst attitudes, They leave u in hallways on stretchers and there all bitchy. Save ur time and avoid this place!!
The constant upgrading and improving is great to see. Keeping up with technology is also another great aspect of the hospital.
Been here several times. All mediocre to bad experiences. Last time was the last straw ... even if ur mortally wounded beg the ambulance driver not to take u here. The morgue may have a better shot at saving u, probably more comfortable as well.
I ve been having a migraine for over three days an...
Clean hospital. My father had pressure relieved by surgery. He was in icu for two days which the team was very attentive. He was moved to a step down to neuro science 4 West where there is sub par care. I believe it is a privilege to be hired by RWJ and the staff needs to be more aware of the indivi...
Phone representative needs to only focus on desk work and phone calls instead of assuming what's wrong with my baby and saying "the doctor won't do anything anyway because it's just a birth mark" IT IS NOT just a birth mark if its turning purple and swelling up under her skin near her eye! I wish i ...
Without a doubt the worst hospital in all of NJ, avoid at all costs unless you like wasting an entire day just for a simple discharge. Staff can't do anything right. Why incompetent, heartless people go into nursing is beyond me. RWJ Team -- dont bother replying to this, you will not change my persp...
If I can put negative then I would
Went to them twice and I was in severe pain
No help, wrong diagnosis and most importantly no mercy, they kept me standing next to the wall till they clean the room. I had to lay down on the floor from the pain. Staff were passing by with zero help.You have to wai...
Moved my father with stage 4 lung cancer to a offsite rehab facility without notifying the family. Then when asked who made that decision nobody knows. Would never send a loved one to that hospital again.
I thank the medical service
Why they gave me good attention, thank you very much everyone
They keep you waiting and waiting and waiting without a clue when you'll be attended to.
Amazing ER experience! Every staff member from receptionist, triage RN, RN, registrar, and PA were professional, friendly, respectful, and knowledgeable. We were in and out quicker than I would have probably been at an urgent care even! Parking was convenient and the ER was clean, spacious, and very...
I waited an hour or so just to be seen by the Dr. that was not where to be found. Probably she was taking a nap. When she finaly came only told me that I was going to be taken for a ct scan and the nurse gave me some pain medication. After a a couple hours they took me for the ct scan and brought m...
Worst place to go when you re in so pain. Use to So call Rwj was really good hospital but I don t it s the staff or what it s getting worse day by day. Again if you re in so much pain please don t come to RWJ in Somerville nj
At every level this is a well run Medical Center that has the best interests of each and every patient. Every (and I mean every) person that took care of me displayed a high level of professionalism.
nurses are nice and super helpful, Dr's know what there doin..... mostly
A learning hospital. My husband went in for a port and a cardiac catheterization Feb 18th 2019. That was to get him on the active Kidney transplant list and to put the port to start dialysis. He did not go in for chest pains, blockages, etc. If anything was wrong, it was NEVER told to him by his ca...
This hospital has the worst ER facility in NJ. The care is well below par. Nurses are not responsive and patients are not cared for. This hospital is not a care facility but a poorly run business.
I came in because my Jenjual tube balloon came out and I needed an Interventional Radiologist to replace the tube and have it
Stiched in place. Maggie,AP, tried her hardest to do the right thing but the interventional radiologist refused to do it and also a surgeon refused. Maggie stiched my tu be...
Vanessa Joseph, RN at the stroke unit was excellent during my father's two day stay at the stroke unit
The only thing worse than the Emergency Room services at RWJ Somerset is their billing department. I went to the ER around midnight on 2/14/18 with severe pain in my side. The emergency room was not busy but it took nearly 3 HOURS for a doctor to come in and see me. The doctor wanted me to give a ur...
I went in to the ER dizziness, headache and loss of balance. Was a bit skeptical because of the bad reviews but this was the closest ER to me. Despite the reviews, i thought the staff was friendly, professional and attentive to my needs. I saw Dr. Smolar who was very nice caring and seemed genuinely...
Was admitted to the ER and kept overnight for observation in outpatient care.
Overall the place has improve on some areas but I do feel it s a bit disorganized and lack of attention. Be prepared to wait hours to be seen by doctors, nurse, or anything you might require.
They make you feel like you re being taken care of until the overpaid doctors can t find what is wrong. Then they become slaves of the insurance companies rather than doing all they can to help the patient. Nurses are a 4/5 and the rooms are nice, but the hospital as a whole sucks. Just lipstick on ...
Decent care provided, but was there for less than 3 hours and they charged me $25,900.00!! This is insane, ridiculous, and unethical. The was a basic medical procedure with no highly specialized equipment used. AND, this did not include the ER Dr. charge, anesthesiologist charge, and gastroenterol...
Everyone was so pleasant in same day surgery- from reception to the PACU. The facility was clean and well- organized, and every employee was knowledgeable. Would definitely recommend or return.
Worst place ever. Provided NO services, charged thousands!
I had a very bad experience tonight! My boyfriend first off hate hospitals, second he can tolerate pain!! Anywho they charged him before being seen, Said he could "possibly" have a muscle spasm from sneezing so they gave him a muscle relaxer. My question is.... HOW DO YOU GIVE SOMEONE ANY TYPE OF ME...
Worst hospital I've ever been to. Had to wait a very long time to be seen, even after being brought back to a room. Then had a very sarcastic Dr. tell me things I already knew and gave me zero help/new information. Then of course after paying my copay they sent SEVERAL additional bills that i knew n...
Simply amazing Doctors and Nurses and staff Dr Lisa Cepppetelli was so thorough and compassionate. Wonderful bedside manner and it was obvious how much she cared. No long waits either. My nurse Megan Nigro was on top of everything and again, caring and compassionate. Always with a smile. Such a grea...
Last week, a baby (8 months old) was brought to you, gasping for breath, convulsions, fever. How could you send home a few hours later with a fever?She had another attack less than 10 hours after you sent her. We called 911 again and your car arrived, and we asked you to take the baby to another hos...
I've gone to this hospital twice in the last week. My first visit I complained about internal pain starting from my left side, and that I havent been able to go to the bathroom naturally. I also mentioned I went to Kennedy Hospital in Turnersville NJ mid April for pain in the opposite side.The docto...
My mom went in there for pneumonia. Within 8 hours she got considerably worse. She was in the hospital for 11 days. Near the end of her stay, they checked her hemoglobin and it was very low, so they gave her a pint of blood. Normally, you should be checking the levels every few hours just to make su...
I m not using my real name for privacy issues but I am a 49 year old male that recently had to take a trip to the ER as I was experiencing some distress at home while exercising. My history includes anxiety and unfortunately some panic attacks, but no known cardiac issues. Since this happened while ...
This is the worst hospital I've ever been to. My family has been here numerous times due to it being the closest to our home. The staff is unbelievably inept, nobody has any information when you ask about discharge, they give you the run around and eventually ask for your number so someone can get b...
My friend was here recently, it was one of the worst things I have ever seen!! When she arrived at the hospital she did not know what was going on, she sat in a cold room for hours without anything provided. They told her she was not allowed to have her phone, after she had asked respectfully why sh...
This is literally the worst hospital around . They will let you die if they can they won t care about you at all . They have the most rude staff in the world none of them care about u they care more about what they re eating for lunch then the life of people .
The facility the medical staff etc. second to none, thank you!
Karen Odom is wonderful. She is an amazing asset to the Robert Wood Johnson Medical Records Department in Somerset. She went above and beyond to help me today.
I was recently at the Steeplechase Breast Center in Somerset and the ladies at reception were always very welcoming. I would like to thank the wonderful staff for their patience and for making me feel comfortable during my visits!
Awesome. Clean and professional. And now that they are part of Robert Wood Johnson, it's even better.
Worst hospital! So many violations! When a nurse Dr. other practitioner comes into the room they should have an ID badge on them no one had one.how do I know who you were coming into the room? Not to mention the level of care is poor. A family member was recently there with a contagious infection a...
Worst hospital. I came last week when my father was ill. No one knew what they were doing. I now come cause I m sick and they put me in the wrong room under a different patient just like they did last week when my father was in! They are constantly making mistakes and are beyond slow.
I had two surgical procedures at this hospital within two months, and have been very pleased with the way I was treated by the staff and hospital administration. Everything was handled well. At the entrance to the hospital, visitors are greeted warmly and are given instructions as to where to go.
...
ER is very unorganized, and discriminates on people! Kept me waiting for more than one hour and let everyone in even who is behind me or who just arrived and looked healthier than me. When my husband asked them will I be the next? They just answered everyone is busy, but next moment they let someone...
Bad experience with the nurse Jude Dauer, should have gone elsewhere. Hospital room was dirty and I caught a cold
Hospital is very clean, organized, the staff are friendly and there are lots of parking available.
The teen volunteers in the lobby could at least smile instead of giving dirty looks at visitors when they walk in.
My elderly Mother is there for a heart condition. The medical staff is tremendous, especially her nurse,Olya. She is tremendous. What a treasure!
It would be 5 stars but the food is epically terrible. From the staff cafeteria to the patients food, it is garbage. Like they are trying to make it in...
I spent 3 weeks on the Critical Care Unit at RWJ Somerset from 9/18 to 10/18 after suffering a cardiac arrest. My wife and I experienced the most outstanding and compassionate care imaginable. Everyone from the unit's administrator to housekeeping were professional, competent, and caring. Subsequ...