Rumours is the top salon and spa in the area. The employees are all very courteous and helpful, and there hairdresser's are very experienced and up to date on new styles. I wouldn't trust anyone else with my hair.
The salon is beautiful, the service is great, and I can't imagine going any place else. I've been visiting Jenn C. at Rumors for over 15 years. She is the first person ever to expertly cut my thick curly hair in styles that can be worn both blown dry or natural. Recently Jenn wasn't available for a...
I was at Rumors Salon and Spa yesterday 1/27/19 for a full body massage. I can not express enough how absolutely amazing my masseuse was. DAISY was phenomenal!! She uses a technique I have never felt before and with every stroke was relief. Truly truly an asset to your company! I can not wait to sch...
Best service anywhere or anyplace. Stacy is the best stylist I've ever had take care of me. R4M is the most professional facility anywhere!
As usual a fantastic haircut and style. Marisa is the best. !!! Wouldn t go to anyone else !!!!!rose
What a pleasure it was to experience such a positive team!!! I went from washed out hair tone to dark, and the results were absolutely fabulous! I look 10 years younger.
Thank you to Maureen, who made sure every step she took was the right one. Thanks to the owners. who were right there guiding an...
Seen lots of stylists over my many loyal years at rumors. All stylists being great. My current stylist Morgan Wheeler left and Rumors still booked/confirmed my appointment. No call. Just put me with another stylists I ve never heard of before, putting me in an uncomfortable position upon arrival. Af...
Enjoyed the service, they are very thorough and have a lot of beauty knowledge in every department.
It is a fancy spa ! But definitely their service is not worth the price. I got derma planing done and literally i have minor cut on all over my skin. The lady who ever did exfoliating left brown scars on my skin. I think my skin looked much better before the treatment! I will never see them again.
Had my first visit a few weeks ago. Gigi is AMAZING! What a great experience and best facial ever!
I have consistently had excellent service provided by Heather and I consider her skills to be superb with respect to her hair styling.She takes pride in making sure that her client is satisfied and she cares about receiving feedback as to her ability to cut and style effectively.She has been most a...
The place is like a beauty school... What a joke 200.00 for not the color blonde I wanted. TERRIBLE....
Friendly staff, very clean, "high end" looking in the spa/facial area. Will definitely be going back.
Morgan is absolutley wonderful! She makes my hair look amazing! The staff is so very friendly I love this salon.
This is the second time that I brought my 7 yr old and 4 yr old sons to the salon. It was another great experience. The stylist was super friendly to them and listened to the way they would like their hair cut. The host at the desk was very polite and friendly to both myself and the boys. They b...
I have been coming here for many years. It doesn't matter who cuts my hair, it's always great!
Rumors Spa is absolutely amazing!!!! From the moment you walk through the front doors until you leave for the day, you feel completely relaxed, stress free and pampered. I am always telling my friends and family, that they have to go to Rumors Spa - you will not regret it. My sister came home from F...
I had an appointment on New Years Eve to get my hair done for an event I had going on that night, I left work early just to be on my appointment on time, I get there I waited a half an hour and finally I approached a customer service, after she did some research to my surprise she told me ...
My boyfriend is very picky about his hair, so finding a new salon was difficult. He was SO PLEASED with his results from Rumors Men!! His hair came out looking amazing. Looking forward to getting services myself upon the re-opening!
I have had excellent service at Rumors! The staff is professional, inviting and kind. I moved to the area within the past year and was recommended to a stylist at Rumors -- I have loved every cut and color!
Great haircut; courteous service;always pleased with the experience; been coming for years. Stef is the greatest.
I recommend Rumors Salon and Spa for a relaxing massage, fantastic facial and manicure. I always enjoy treating myself to the spa package and pampering myself. The staff is extremely friendly and accommodating.
Honestly I don't understand all the high ratings. I've been here a few times and I really want to love it but I always leave feeling robbed. Today I booked in a last minute facial. I was in and out in under 45 minutes it was basically an $85 face wash with mask and hand massage. Very disappointing!
I had an amazing teen facial at Rumors spa! Rina was absolutely great and made the experience so much better, I can t wait to come back here again.
Heather does a terrific job. Been going for 10 years now.
Rumors IV Men is the best salon in the area. The staff is friendly, prices are reasonable, and they offer a variety of services for customers.
HANDS DOWN BEST HAIR DRESSER I HAVE BEEN TO IN A LONG TIME.Emily was absolutely wonderful! full of knowledge and such a pleasant attitude! I would go back there in a heart beat and have actually already scheduled my next appointment because my experience was so incredible!
I get my facials done by Chloe. She's fantastic. My skin always feels refreshed, soft and supple.
If you are looking for a place to relax with spa services this is not the place to get spa services. The relaxation room is a very clean and cute atmosphere but you hear all of the loud chaos from the salon since the spa is located right next to it example (all the blow dryers) not even that but EVE...
Don't know why this has my husbands name but I love visiting here. My esthetician GiGi does a great job for whatever my "beauty needs" are, she is funny, quirky, very diligent and excellent at her job, a refreshing experience every time I visit. I highly recommend her and wish her the best in her be...
My experiences at Rumors? The absolute best!
I have been a part of the "Rumors family", or a client, for about the last 16 years (2001). When I changed jobs, I needed an accommodation for my schedule & I tried Rumors. It was the best decision I made to have my hair & nails done at Rumors.
Rumors...
Rumors is truly the best salon in the area. I have been a customer for many many years and have always been more than pleased with my cut, color and highlights. It is a very professional and relaxing experience with fantastic customer service. I have many friends that also go to this salon and fee...
The spa is beautiful and reception is always friendly. Minji does my hair and I never leave disappointed, she's an artist!!
I was a Rumors client for about 9 years, almost 7 with the same stylist.
A year ago - August - I decided to change my hair and had the best cut ever with my usual stylist and felt GREAT!!
In Nov I needed to have it trimmed before my regular appt due to a last minute party. My usual cutter was ...
Everytime I walk out of Rumors, I feel like a new person in the best way possible! I leave feeling pampered and great about how I look. They are so professional and they take the time to make you feel comfortable. I had Dale as my stylist and she was incredible. 10/10 recommend
Asked for a certain look, got a different end product and uneven cut hair, absolutely NOT WORTH $38!
**Edit** a salon manager still has not contacted me, 4 days later. Disappointing.
I have been here many times before. Unfortunately this particular time was prior to my sister s bridal shower. The girl that did my hair did not give me anything remotely close to what I wanted. I requested somethin...
I have tried several Spas in there area, BUT, I am now a Rumors Girl. They are the most Courteous, Friendliness, Caring employees I have ever met.
They make you feel welcome & relaxed.
ALWAYS A SMILE @ RUMORS...
Haiyan is a phenomenal massage therapist. Her technique has provided the only relief I have found for a chronic muscle injury. I highly recommend her for any massage service.
I love that the salon is split into female & male areas. It is much easier to relax in a robe in the spa area before and after services! The spa is very relaxing and beautiful.
Friendly staff and warm environment! They really take the time to help each customer and do not rush through appointments. Love this place!
They ve done my daughter s prom hair and make-up 3 times so far! Spectacular every time! You really can t go wrong with Rumors. They listen and really want you to be happy with the results and the pricing is reasonable!
I have been doing my own pedicure all my life, and quite successfully, I might add. But, everyone is doing professional 'pedi' now, so I decided, last July, to give it a try. Since i have some friends who got infections from some places, I went to several salons, inquiring about their equipment (esp...
What a beautiful salon. The decor is welcoming. The staff is super friendly. My cut and color was right on point. Love it. I live over an hour away but it is worth the trip. Can't wait to plan my next cut there
I love the personal touches that Rumors provides. Every single person who works there is friendly and goes out of their way to make you feel comfortable. The salon is clean and updated.
My stylist, Maggie, is a fabulous colorist and styles my hair beautifully. I always get compliments.
You wo...
Very reasonably priced and always get a great cut here. I always go with the junior stylists since their booking are less expensive and they do just as good of a job as a senior member in my opinion. Everyone here is very talented and accommodating!
I scheduled two 80 minute massages for my mother and I on Mother's Day weekend. I received a phone call saying that it was suggested to not have a stone massage and aromatherapy massage in adjoining rooms. I agreed. After my massage I noticed I was waiting awhile for my mother. Then I found out my m...
My stylist was very good, she knew exactly what I wanted and was talented. The rest of the crew were very friendly and courteous. The place is really cute.
Just received an email thanking me for my positive review! Ha!! Loved my stylist hated how her prices sky rocketed without telling clients. When I emailed the owners guess what I got?!? NOTHING.. Not an apology or a go to hell! NOTHING!! Never going back there!
I m one of those people who are all day on their feet and, as a cause, I get terrible lower back pain. This spa was recommended to me by friends. I was delighted with the experience. My masseuse, April, knew exactly how to treat me. She listen to what I had to say and delivered beyond my expectation...
Best place in the Albany Area to get your hair done! I only want Richard doing my hair, he is a delight to be around and effortlessly talented!
I look forward to my appointment each time. Mickenzie does a wonderful job with my color and cut. She knows exactly what color and style looks best on me.
It's so nice and relaxing to be pampered and worth the price to look fabulous!!
I love Rumors! I love how clean and trendy it is. My stylist, Minji, is absolutely the best. She always takes her time, talks me through everything and is willing to discuss changes I would like to make to my style at length before doing anything. I tried another salon while she was out and was incr...
WARNING: To all customers that don't fall in the upper class, Rumors Salon only caters to the rich! If you're not coming in with a 3 carat diamond on your hand and a Louis Vuitton bag they will turn their noses up at you and treat you like a peasant. My husband wanted to make my birthday special thi...
This salon n spa is so beautiful! The girls up front who greet you are the nicest n super helpful! Highly recommended using there self tanning machine. I think its one of the best in the area.
Each time I am at Rumors I feel pampered. Staff at Rumors are aware of the importance of getting me in to the time that fits my schedule, a pleasant greeting at the door, and assistance with any need.
It is the first time I have been consistantly happy with my hair style, I actually love my hair no...
I have been going to rumors for years, and love it! My stylist Ruthie, along with the rest of the staff, are amazing. I get compliments on my hair everywhere I go...this is not an exaggeration!
One thing I would mention, and this goes for any salon you go to....make sure you ask how much the servi...
My daughter came in for 1 streak of blonde / No haircut - cost 170.00 absolutely Absurd !!!
Will never take her there again .
My service today was a deep tissue massage and it was very relaxing! Karen did a phenomenal job and made me feel so relaxed and comfortable. The mood was perfect. I will definitely be returning very soon.
Beautiful ambiance, amazing staff, tons of products!
Love going to Rumors! Jen C does my hair and I get so many compliments on it! I love the owner Lisa. She goes out of her way to make sure your experience at Rumors is perfect. Laura is also the best!!
My color - Pretty good, but not $275.
The service - Great until something goes wrong.
My receipt reflected an a-la-carte menu for their services, and I noticed I was charged $30 for a blowout. The website specifically stated blowouts are complimentary with color, so I called thinking it was a mi...
FOUR HUNDRED AND SEVENTY FIVE ,
YES!! $475.00 USD, not a typo
For a mediocre cut and dye In which bangs were crooked and had to be fixed.
Never felt so ROBBED in my life.
First and most definitely last time here.
My stylist was very friendly but I was disappointed with the cut and I ended up going somewhere else shortly after to get it re-done. I have thick wavy hair, which is not the easiest to cut and style. The second place I went to was definitely better.
Facial was everything I thought it would be and more! The spa is AMAZING! and Nico was incredible!!
I have been a client of Rumors hair salon since they opened almost 20 years ago. The service was and still remains top of the line. Mari Aviza and Lisa Norbert have made going to Rumors a "hair experience" not just going in for a cut and color. From the minute you walk in the door someone greets you...
Took my daughter for prom hair and makeup appointment. Staff was great helping her decide on the look she wanted and did a great job.
I take my son to Rumors IV Men. I decided I wanted to give Rumors a try for myself. I am so glad I did. The best haircut ever thanks to Paige. I told her to do what she wanted to a certain extent and WOW! So glad I made that appointment while my son was getting his haircut. Before I left, I schedule...
Lauren is the best stylist and color expert hands down. I live in Boston and still love to stop in to see her when I'm back in the area. She's amazing, as are all of the support team members at Rumors.
I would recommend Rumors Salon and Spa to any of my family, or friends because of the extremely clean facility they keep up, and the outstanding customer service they offer to their customers. I will be definitely going back when I need another haircut. I called to see if they had any opening and t...
Best salon in Latham, not the most affordable. You get what you pay for.
Always have wonderful experiences here. Kasey is a tremendous manager who always makes sure that the services go as planned. Occasionally you can score really great deals, especially around Valentines Day.
Niko gives the best facials and runs a tight ship, my girlfriend loves the job that they do...
What a gorgeous salon! The staff are friendly and the service top notch.
The best eyelash extensions in the Capital District. Great stylists too!
First of all making an appointment was quick and easy they got me in the day i called. The place was absolutely beautiful very upscale at reasonable prices. I received massage on the rocks which was fantastic and very relaxing. I am from out of town so when i return to albany i will be making an apt...
Overpriced for what you get anywhere else...not worth the high cost...
The best hair experience I've ever had. They had an event going on the evening I went and it had the most delicious food. My stylist gave me a very relaxing hair wash and was very receptive to what I wanted done and was okay with tweaking it to my preference as we went. I'll definitely be going back...
EVERYTHING you want to be with yourself, staff excellent, friendly, easy to talk with !!
Very fancy and upscale however their prices are high but Totally worth it! I like how they have stylist that are in all different price ranges based on their time and experience at rumors salon.
Rude and inconsiderate staff. Asked if we were employees of the bank and asked why we parked in "their parking lot" across from the building. There's no signage and we left the spots for "customers" as we were using their community room (free conference room). Instead of asking nicely, they just yel...
MY HAIR IS BRIGHT ORANGE!! This place looks nice but their service is completely not worth the price tag. I had an appointment with dale and she had her assistant doing my hair almost the whole time. I wanted a one process color and toner to take out the brassy tones, she insisted i needed highlight...
I ve been going to Rumors for about a year now. After moving to the area, I tried the services of several places but never felt comfortable until Rumors and Laura. Laura has been great; I felt comfortable and at ease right from the start. After enjoying several pedicures, I now regularly get a manic...