At first they were "sold out" of the soup I wanted...

At first they were "sold out" of the soup I wanted, no big deal. What I found really annoying was have about 3-4 food runners on at lunch, and another employee on the floor to help bus or clean. When I asked one about a high chair, she told me where to find it. (The other side of the resturaunt.) When I asked if she could bring me one she said, "probably not". And she didn't, not one of the 5 employees walking the floor offered to help the very pregnant mom with a high chair for her 20 month old. Also no, it wasn't particularly busy.
But the food is good, and the restaurant clean just lacking charm or hospitality.