I had an order with a tool company shipped through...

I had an order with a tool company shipped through RJW. I have a few things to say about their customer service. I think this is probably the best experience I've ever had regarding an order/shipment. I sent an email inquiring about the ETA of my order and within 10 minutes I had a time scheduled for delivery to my home. I've placed many orders and received many packages over the years and this was the fastest, most organized response I've ever had.