Internode has been my ISP for over 5 years now and...

Internode has been my ISP for over 5 years now and I have experienced no problems until recently when my modem start to play up. My call to Internode went straight through to a technician who very patiently talked me through how to fix the problem. It was a pleasant surprise when Internode offered to replace my now ageing and inefficient modem at no cost to me.