Horrible customer service. Management is awful.

Horrible customer service. Management is awful.

I called to speak to manager Blanca and I can t get them to even answer the phone unless I call from a different area code phone number. They re literally avoiding calls from my area code. I m honestly mind blown that this hotel would go to this extent to avoid doing the right thing. The owner only write replies to make it look like he s going to do something. A joke!