I'm staying in a building managed by this group, a...

I'm staying in a building managed by this group, and management has been atrocious. My experiences are similar to the others here -- I lived without hot water and heat for a substantial period of time during the winter, despite paying "luxury" prices. I hope management gets jailed for essentially engaging in such criminal behavior to ignore leases, relevant laws, and keep asking for payments despite not delivering what was agreed upon.