So I called to complain about Rescom Windows...the sales guy came last night and quoted us about $30k to replace all our windows which honestly wasn't to bad for the quality of the window but what happened after that was just not right. So that price is good for 1 year then he gives us the discount...
Great windows and great installation staff. They really know what they are doing. The windows really work as advertised.
We have had the best experience with Rescom. We ve installed all new windows and our front door and today we just purchased our last product. A new door for the garage. Products are excellent. We couldn t be happier!! Highly recommend using them for windows and doors!
Gave my name at Charlestown RI seafood festival for chance to win 36K of free windows. Bah. The salesman came at 6:30 right on time with his briefcase and a trainee with him. I was told that I had snowballs chance in hell to win windows and I should listen to him about how great his windows were. ...
Had a2 o'clock appt,the guy called at 2 cancelled, a little up
Good quality window, excellent to be honest which is why they deserve a one instead of a zero. They have a lousy sales pitch, high pressure tactics, and laughably high prices.
An obscenely long sales pitch was followed up by the final proposal of $41K+. This so called quote (good for a year) an...
The customer service is not very good. Communication is not a strong area for them
I do like the windows ordered, don't get me wrong but I felt so pressured to buy them then and there when meeting with our sales rep who came to the house in 2014 (we bought 10 on the spot). He returned in 2015 after I received a phone call and set up an appointment about special pricing due to an ...
These windows are the best. The salesman ,Paul Robertson was very helpful and only sold what we needed. The install only took 1 day and were professional and even cleaned up and vacuumed!!
I'm looking forward to a warmer home this winter and many more to come. I would recommend Rescom to everyone. ...
Good luck getting your windows installed after you order them, they keep telling us to take time off from our job for them to come do the install then they back out. Weird that we work right I mean doesn't everyone have 10s of thousands of dollars lying around for windows?
Bought several new windows last March and we are very satisfied with them. The installation was done in one day. We decided to have the remaining windows done this year so we didn't hesitate to have Rescom return to finish what they started.
Rescom Exteriors is amazing! They came and replaced 5 windows and a sliding door. Not only was it extremely affordable, we are amazed at the quality. We feel extra secure and are amazed at the energy efficiency of these windows. We have even stopped supplemental heat. The salesman Rob is extremely k...
My rep was really helpful and I am very happy with the final product. Definitely a repeat customer.
Just met with Paul Robertson and John this afternoon. About a year ago I had windows put in and I've been very pleased with the quality, the appearance and the great insulation that they provide. The service and support from start to finish has been excellent. Paul is excellent in presentation and...
I purchased 2 windows for the front of my house to replace the older 1980's style window with grids that didn't open.. Less than 3 weeks from the time we met with Doug Hunter the window was installed! The top window is an awing and the lower window slides open. The installers were only here from 8 u...
We had replaced all of our aluminum-cased 1960's style windows in 1998 with another company's inferior vinyl clad product. All window seals were failing by 2010 and the windows became cloudy and opaque. The installation company went out of business and we without recourse! In steps our rescuers: RES...
Rescom windows are the best investment we have made on our home, very happy with everything Rescom has done.Now finshing the rest of the home.
Went to a home show this weekend. And the guy at the stand was so rude that I no longer wanted to give him my business. Reading the other reviews I can see why they're doing so bad. Just poor customer service. And poor people interaction skills.
Terrible experience. They didn't show up for our first "free estimate" appointment - apparently they went to the wrong state. We rescheduled and I got a call 10 minutes after our appointment time telling me they would be there in 20 minutes. Not a good start. When the salesman "John" finally got...
Got told a 45 min est instead got a three hour history lesson and when we told them they over stayed the guy was not even willing to wrap it up and leave good product but won't buy use them because I was so put off by my first meeting
Best product! No more drafts! No pushy sales person. No mess after install - couldn t even tell I had windows installed. Energy bill savings!
Excellent windows and very fast install. Very happy with our purchase. Noticing a big difference on those cold nights. Heating the house has become much easier.
Paid $16,000 for new Bristol windows with the promise to save 45% off electric bill. Although a nice looking window, it didn't lessen my bill AT ALL. Had sticking issues with windows, was told to use a furniture spray. fine, worked well for awhile, until the tracks got so dirty from the wax! Was...
Somehow got our information from a home show we were at even though we never approached anyone about doors or windows while there. Probably took it off one of those enter to win raffle slips all the booths have. Since we had thought of possibly replacing both front doors down the road we figured why...
The sales pitch is brutal. You have to sit through three hours (not exaggerating) having a salesman read from a binder to you about why their products are great. Our son was one at the time and needed attention every now and then. Could one of us get up to take care of him while the salesman kept re...
Expensive windows,sales guy is good at convincing you to buy 6 windows for 14000.
We recently had a window installed by Rescom in an attic space we are renovating. The sales pitch was quite lengthy and honestly a bit annoying to sit through. However our salesman was on time, professional, and easy to work with. All time estimates on the project were accurate and the install crew ...
Excellent quality. Several years of no problems. Great follow up service by phone.
Great experience and great product. Crew was excellent and respectful of our home. High quality products which justifies the price. Easy company to deal with.
Wouldn't give me a price without my wife and wasting 3 hours of my time. I have 25 windows, 3 different sizes. 54k for 25 windows. But "if you commit I can give them to you for 35k". Salesman came visibly upset when I said no and stormed out of my house like a little baby while he drove away in his ...
Signed up with these guys and a bunch of other companies on Saturday hoping to receive information on Windows. By Sunday I hadn't received an email or voicemail from them so Monday morning I emailed and called several time. No response. I ended up choosing someone else by Tuesday evening when they g...
We had 5 windows replaced by Rescom this past spring. While they are quite pricey, we have already saved money on our air conditioning bill this summer. The front of our house faces the strong sun and being triple-pane, we can stand right in front of the window and no longer feel any heat coming i...
Rescom is the best exterior products company I have dealt with. Had 4 windows and a door replaced about 8 years ago. Then they came and replaced 5 more windows 4years ago. Today (1/11/18) we are getting 7 windows, installed by another company, replaced because they just were not effici ent or easy ...