Reliant Real Estate

2 · 67 reviews
E
Eric Sand
Reviews 1
2020-09-27 20:42

They refused to fix anything, during our whole oc...

They refused to fix anything, during our whole occupancy. This includes the vent for the oven overhead not being connected. It was just not there and deposited the air into a cupboard. When confronted with this their solution was to simply move the smoke detector. Despite having never made any r...

Read full review

S
Sandy Crotch
Reviews 1
2020-09-27 10:36

One of the worst companies to rent from. They take...

One of the worst companies to rent from. They take total advantage of their clients. Dont bother cleaning when u move out because no matter what u do they will take as much as they can for even normal wear and tear. I won't ever rent through a company like them again. Bring a loyal renter means noth...

Read full review

A
Andrea Anderson
Reviews 1
2020-09-21 12:02

Horrible management company for tenants AND buildi...

Horrible management company for tenants AND building owners. My neighbors were smoking heavily in their apartment. You could smell it so much in the halls and even into my apartment at times. I called and e-mailed reliant many times and was basically told I am wrong and they are not smoking. I was t...

Read full review

T
TK
Reviews 1
2020-09-18 01:59

They lied on the phone about move out charges to g...

They lied on the phone about move out charges to get me to hang up. I'd recommend commucating via email for legal purposes.

*Edit: after posting this review Aaron, the manager, called and threatened me if I refused to remove it. If I could give 0 stars I would.

Read full review

E
Eli Bronn
Reviews 1
2020-09-17 15:14

These are the worst landlords you could possibly i...

These are the worst landlords you could possibly imagine. Their business model is essentially to spend nothing on maintenance because they mostly rent to college students with little to no money. Have poor customer service, and don't respond in emergency situations. Would not rent from them.

Read full review

G
Gernard Pudman
Reviews 1
2020-09-12 11:37

DO NOT RENT FROM THIS COMPANY UNDER ANY CIRCUMSTAN...

DO NOT RENT FROM THIS COMPANY UNDER ANY CIRCUMSTANCES! - STAY AWAY!

This company is dishonest and full of thieves. I have never seen a real estate company so badly managed. They charge you for their incompetence and lack of management and then claim it is normal business procedures.

Do yoursel...

Read full review

A
Amanda Walker
Reviews 1
2020-09-05 22:29

Called about 2 weeks ago and set up an appointment...

Called about 2 weeks ago and set up an appointment to view a house with 4 other friends. Called the day of the appointment and they said that we didn't have an appointment (even though I had 2 people with me when I made the appointment that can vouch that the guy said we had one). So we set up an a...

Read full review

R
Ryan Rougeux
Reviews 1
2020-09-02 22:12

Reliant seems like a very fair company. I rented f...

Reliant seems like a very fair company. I rented for almost four years from them. They were great about fixing issues. They were on top of their communication and seemed generally well-managed. As with any renting situation, take photos when you move in and when you leave. This will serve as documen...

Read full review

H
Henry Ortiz
Reviews 1
2020-09-02 07:01

Horrible company. They waste your time, super rude...

Horrible company. They waste your time, super rude employees, horrible properties. Has Zero consideration for anyone going through troubled times. Selfish doesn t care about others. Basically if you re looking for a rental service go to anywhere else but this dump

Read full review

M
Marilyn Stoecker
Reviews 1
2020-08-22 11:35

Take pictures of everythinggg these are slumlords ...

Take pictures of everythinggg these are slumlords who will try to screw you which is sad considering they are just the management company. Karen is the most useless staff person I think I have ever seen literally a 10 year old that transfers calls to people who aren't even in the building....it's li...

Read full review

B
Bree
Reviews 1
2020-08-16 19:55

The only thing that would be BETTER than renting f...

The only thing that would be BETTER than renting from Reliant Real Estate Services would to be homeless.
These people run a shady business. Do NOT rent from them. I DO NOT recommend it whatsoever. If no stars was an option they would get it.
They swindle you out of money by charging you unessesar...

Read full review

K
kyle haggerty
Reviews 1
2020-08-15 11:47

Don't expect a full deposit back! They will nitpic...

Don't expect a full deposit back! They will nitpick every little thing they can to take your deposit.. never had so much taken out (it was pretty damn clean too) and rented form 5 different places around lacrosse. BY FAR THE WORST

Read full review

C
Cari Smith
Reviews 1
2020-08-14 20:13

My son rented an apartment at 2611 Jackson St in L...

My son rented an apartment at 2611 Jackson St in La Crosse. It was not as clean as we'd hoped when he moved in, but as a young person on a limited budget he made the best of it. However, as months went by, he noticed mold growing on the bathroom walls and ceiling due to poor venting and on the doo...

Read full review

S
sabrina kinsey
Reviews 1
2020-08-10 01:22

I see so many negative reviews for reliant, and I ...

I see so many negative reviews for reliant, and I just don't understand. Reliant has been so amazing for us. On multiple occasions I have needed help for maintnence issues, and they always have someone out the day I ask or the next. Once, my kitchen sick was clogged, and I tried to run my dishwasher...

Read full review

A
Aidan Donahoe
Reviews 1
2020-08-09 06:23

Unfortunately, these are landlords that will overc...

Unfortunately, these are landlords that will overcharge on cleaning fees (regardless if you completed their requests)to an absurd extent and have no problem taking advantage of college students. Would highly recommend any other real estate service in the area.

Read full review

M
Michael Rice
Reviews 1
2020-08-02 13:27

Accidentally wrote out the rent check to Reliant R...

Accidentally wrote out the rent check to Reliant Real Estate instead of La Crosse Rentals LLC. Came in the next day to give them the correct check and they still charged me with a 50 dollar late fee. Greedy bastards. Also how does writing out the check to Reliant Real Estate not work? Do not sign wi...

Read full review

J
jonathan hill
Reviews 1
2020-07-23 00:13

I Moved to La Crosse because my buddy lived their ...

I Moved to La Crosse because my buddy lived their and the apartment above him was free so i jumeped on it. At first everything was good and i was happy with the apartment. After about 4 months in i started to see some things that need to be fixed that were just temp fixes by them. Trying to get R...

Read full review

D
David Schwalbach
Reviews 1
2020-07-17 04:12

Despite the other reviews, I have had a great expe...

Despite the other reviews, I have had a great experience so far with Reliant, granted I've only been renting through them for a little over a month now. When I set up showings for the two properties I was interested in, they had availability the next morning I was free. The staff was professional an...

Read full review

C
Chris Gowey
Reviews 1
2020-07-17 00:17

My family works in an office building managed bY t...

My family works in an office building managed bY this company. From the very beginning I had nothing but positives to say. Everything is very clean and well maintained. Restrooms are spectacular and pleasantly decorated.
I have met the managers . Both are very professional individuals. Thank y...

Read full review

K
Kathryn Wiegrefe
Reviews 1
2020-07-16 11:11

Got charged an arm and a leg for cleaning afterwar...

Got charged an arm and a leg for cleaning afterwards, and I left it cleaner than I found it. They showed me pictures of a few cobwebs on the ceiling and of the inside of the oven (which I never used), as if that somehow justified a few hundred dollar cleaning bill. Would NOT recommend.

Read full review

D
dez edwards
Reviews 1
2020-07-15 22:22

Dont do it. i paid extra to move in 2 days early a...

Dont do it. i paid extra to move in 2 days early and end up using those 2 days cleaning the crap that was in there before me. nothing was cleaned. cat piss smelled everywhere, and there was so much damage. even my door was busted in and they didnt want to fix it. since then i have had my fridge ice ...

Read full review

J
Jordan
Reviews 1
2020-07-12 22:34

Hallways are dirty and never vacuumed. Parking lot...

Hallways are dirty and never vacuumed. Parking lot is a mess. Basement has more cobwebs than the movie charlottes web. Mold in the walls has not been taken care of in over 3 years. Terrible job fixing issues. Needless to say they only care about money and not satisfaction. Not a chance id ever go ba...

Read full review

P
PJ Schrik
Reviews 1
2020-07-12 10:05

My girlfriend and I recently came to La Crosse wit...

My girlfriend and I recently came to La Crosse with our families to look at apartments for the upcoming school year. After driving from over four hours away and starting the day by seeing some really disappointing apartments, we were extremely discouraged. Thankfully, however, a passerby told us to ...

Read full review

K
kyle gilbertson
Reviews 1
2020-07-01 12:40

Constantly harasses and threatens evictions over c...

Constantly harasses and threatens evictions over charges we don t owe. Multiple things broken and dirty before moved in. When emailing them trying to get assurance on things with the house, they respond in a dirty toned manner and don t really care about you as a tenant. Always looking for ways to g...

Read full review

A
Adam Shaw
Reviews 1
2020-06-18 22:32

We rented through Reliant from 2014-2016 and had a...

We rented through Reliant from 2014-2016 and had a great experience. Rent was fair, we got our full security deposit back, and they were always quick to respond to any maintenance issues. We would have definitely continued to rent from them if we stayed in the area.

Read full review

P
Pamela La Gioia
Reviews 1
2020-06-10 15:27

We're so happy we found Reliant! With a daughter g...

We're so happy we found Reliant! With a daughter getting ready to attend Univ. of Wisconsin-LaCrosse four hours away from home, we were thrilled with the beautiful and secure apartments Reliant showed us. We can relax knowing our daughter will receive a good education and a good home.

Read full review

S
Shania Nordby
Reviews 1
2020-06-10 01:51

Despite other poor reviews, my family and I had a ...

Despite other poor reviews, my family and I had a great experience dealing with Relaint. We rented through them for just over 3 years and they were always friendly and helpful. They were also quick to respond whenever we had a problem whether it be maintenance related or otherwise.

Read full review

W
Wayne Jorgensen
Reviews 1
2020-05-21 00:57

I've lived in Onalaska in one of their properties ...

I've lived in Onalaska in one of their properties for the last 5+ years. I never had any major issues with them. They have came and fixed the following things for free do to normal wear and tear over the span of that time: refrigerator leak, water heater (fixed twice then replaced), Central Air Unit...

Read full review

J
Justin Soller
Reviews 1
2020-05-18 16:23

Absolutely ridiculous company to deal with. After ...

Absolutely ridiculous company to deal with. After being laid off, I was late on rent a few months, but ALWAYS paid rent within the same month due, they decided to give me a non renewal l. I've a single father of 2 son's. You guys fail to care for your tenants. I would NOT tent through this company ...

Read full review

C
Claire DeCoster
Reviews 1
2020-05-15 11:31

Recently, I woke up to find my refrigerator leakin...

Recently, I woke up to find my refrigerator leaking water. I called Reliant to share my situation and later that day I had a new refrigerator delivered to my apartment. Earlier in the year, the clock in my stove started to whine and the same day a Reliant maintenance person came and disengaged the c...

Read full review

D
Duane Heier
Reviews 1
2020-05-03 02:56

We were very happy with our Reliant Real Estate ex...

We were very happy with our Reliant Real Estate experience. They were prompt, professional and courteous. Our dryer failed and was fixed within a day. The deposit was refunded except for a small amount for paint splatter which was in our agreement. There was no deduction for cleaning because it ...

Read full review

S
Sam
Reviews 1
2020-04-22 08:18

I am pleased with Reliant. If we have issues they ...

I am pleased with Reliant. If we have issues they respond on a moments notice. I do not understand the negative reviews and would rent from them again if I had to. I am worried about the $100 cleaning fee that they might take out of our security deposit. I wish their was a way around this considerin...

Read full review

J
Jaden Dean
Reviews 1
2020-04-15 05:31

When I originally signed my lease, I read reviews ...

When I originally signed my lease, I read reviews on here and was a little nervous about how my experience would be but you can't believe everything you read. I loved the little apartment I rented from them and if I wasn't getting a bigger place with a friend (I had an efficiency), I definitely woul...

Read full review

D
Daniel Albers
Reviews 1
2020-04-15 04:55

I've rented from Reliant Real Estate since moving ...

I've rented from Reliant Real Estate since moving to the La Crosse area almost two years ago and I've had really great service from everyone there. First, they accepted my application despite a recent bankruptcy. When I moved in, the apartment was clean and freshly painted. Last winter, I had a smal...

Read full review

M
Mercedes Dobbertin
Reviews 1
2020-04-10 18:41

Do NOT rent here.

Do NOT rent here.
I moved to the south side after graduation and closer to my work. It was difficult to talk with managment and once I recieved a new job offer in California I was unable to sublease as the landlords basically scared each offer into rejecting. I read the reviews and tried to give th...

Read full review

K
Ka Lia Lor
Reviews 1
2020-04-04 10:49

Made a complaint about the damaged walls and how t...

Made a complaint about the damaged walls and how there's an exccesive amount of bugs coming through from the cracks. I have two children and I can't have them playing by themselves because of the bugs. They only care about the money but not the issues. Looking forward to moving out soon and will not...

Read full review

E
Emma L
Reviews 1
2020-03-25 16:42

We're only 4 months into our lease and already hav...

We're only 4 months into our lease and already have more than a couple complaints. The main issue is maintenance - I don't know where the miscommunication is, but we have asked for many things to be fixed (such as a leaky window, broken dryers, a window nearly falling out, a broken toilet, the showe...

Read full review

J
Jakob Wilson
Reviews 1
2020-03-15 17:44

Recently our apartment started leaking, very badly...

Recently our apartment started leaking, very badly. We called Reliant Real Estate and reported our problem, and were told that it was no big deal, even though our entire bedroom floor was flooded. We kept calling back to report that our roof was still leaking and that nothing was being done after a ...

Read full review

S
sean russell
Reviews 1
2020-03-07 07:45

The Employee Erin called and harassed me and calle...

The Employee Erin called and harassed me and called me "dumb" because I did not understand the reasoning behind their charge and eviction notice. Continued to threaten me by saying "we will see how you and your roommates feel when we send a $300 notice for not clearing your sidewalk". After am ice s...

Read full review

S
Sarah Gilbertson
Reviews 1
2020-02-17 05:20

Well I thought that I wouldn't have a bad experien...

Well I thought that I wouldn't have a bad experience with them but I thought wrong. Apparently know one in this business is on the same page. I needed to pay my rent a little late. I was fully aware that there would be a late fee. I told Janna that I would just give them my check and eat my banks ns...

Read full review

T
Trevor Mergen
Reviews 1
2020-02-12 07:38

I have rented an apartment that is managed by Reli...

I have rented an apartment that is managed by Reliant for almost a year and a half now. I have to say that I have been more than satisfied with my experience so far. The staff are always friendly when I stop into the office. When ever something has needed to be repaired the service has been prompt a...

Read full review

N
Nathanity123abc
Reviews 1
2020-02-05 21:57

Two Veterans Denied for some reason and no one wan...

Two Veterans Denied for some reason and no one wants to talk with us about it? No one there wanted to discuss in detail why we were denied for an apartment when I have never been denied, evicted, or missed rental payments and have 0 debt other than student loans. The "supervisor" sent his assista...

Read full review

A
Alea Jordan
Reviews 1
2020-02-04 07:29

Thus far i don't have any major issues with the un...

Thus far i don't have any major issues with the unit I am renting. However the communication I experienced today was not professional from the landlord. Seems the landlord may not know exactly what is listed in their lease and that should not be taken out on the tenants.

Read full review

Z
Zach Goebel
Reviews 1
2020-02-03 15:28

Absolutely awful. Scheduled two showings in the mo...

Absolutely awful. Scheduled two showings in the morning for two properties, after waiting 20 minutes we called the office just to be told that they had completely neglected to write down either showing and had no record of it. Seeming completely flustered and unorganized they offered to show us the ...

Read full review

B
Brandon Brown
Reviews 1
2020-01-01 18:27

Giving them a one because I cannot give them zero....

Giving them a one because I cannot give them zero. Snow removal is absolutely terrible, been raining since noon and no one has come to salt and its 6pm. The parking lot is glare ice on top of the snow that was hardly removed from before. Called maintenance and told him its bad, his response is the ...

Read full review

View all reviews on Trustburn