Constantly harasses and threatens evictions over c...
Constantly harasses and threatens evictions over charges we don t owe. Also multiple broken things in the house and house was also a mess upon moving in.
Constantly harasses and threatens evictions over charges we don t owe. Also multiple broken things in the house and house was also a mess upon moving in.
They refused to fix anything, during our whole occupancy. This includes the vent for the oven overhead not being connected. It was just not there and deposited the air into a cupboard. When confronted with this their solution was to simply move the smoke detector. Despite having never made any r...
One of the worst companies to rent from. They take total advantage of their clients. Dont bother cleaning when u move out because no matter what u do they will take as much as they can for even normal wear and tear. I won't ever rent through a company like them again. Bring a loyal renter means noth...
Horrible management company for tenants AND building owners. My neighbors were smoking heavily in their apartment. You could smell it so much in the halls and even into my apartment at times. I called and e-mailed reliant many times and was basically told I am wrong and they are not smoking. I was t...
They lied on the phone about move out charges to get me to hang up. I'd recommend commucating via email for legal purposes.
*Edit: after posting this review Aaron, the manager, called and threatened me if I refused to remove it. If I could give 0 stars I would.
These are the worst landlords you could possibly imagine. Their business model is essentially to spend nothing on maintenance because they mostly rent to college students with little to no money. Have poor customer service, and don't respond in emergency situations. Would not rent from them.
DO NOT RENT FROM THIS COMPANY UNDER ANY CIRCUMSTANCES! - STAY AWAY!
This company is dishonest and full of thieves. I have never seen a real estate company so badly managed. They charge you for their incompetence and lack of management and then claim it is normal business procedures.
Do yoursel...
Called about 2 weeks ago and set up an appointment to view a house with 4 other friends. Called the day of the appointment and they said that we didn't have an appointment (even though I had 2 people with me when I made the appointment that can vouch that the guy said we had one). So we set up an a...
Reliant seems like a very fair company. I rented for almost four years from them. They were great about fixing issues. They were on top of their communication and seemed generally well-managed. As with any renting situation, take photos when you move in and when you leave. This will serve as documen...
Horrible company. They waste your time, super rude employees, horrible properties. Has Zero consideration for anyone going through troubled times. Selfish doesn t care about others. Basically if you re looking for a rental service go to anywhere else but this dump
My boyfriend had to fix the outside security door 3 times because they never did!
Also was charged over $100.00 for "cleaning" when I moved out but it was cleaner then when I moved in! I would never rent from them again. PATHETIC!
Take pictures of everythinggg these are slumlords who will try to screw you which is sad considering they are just the management company. Karen is the most useless staff person I think I have ever seen literally a 10 year old that transfers calls to people who aren't even in the building....it's li...
The only thing that would be BETTER than renting from Reliant Real Estate Services would to be homeless.
These people run a shady business. Do NOT rent from them. I DO NOT recommend it whatsoever. If no stars was an option they would get it.
They swindle you out of money by charging you unessesar...
Don't expect a full deposit back! They will nitpick every little thing they can to take your deposit.. never had so much taken out (it was pretty damn clean too) and rented form 5 different places around lacrosse. BY FAR THE WORST
My son rented an apartment at 2611 Jackson St in La Crosse. It was not as clean as we'd hoped when he moved in, but as a young person on a limited budget he made the best of it. However, as months went by, he noticed mold growing on the bathroom walls and ceiling due to poor venting and on the doo...
I see so many negative reviews for reliant, and I just don't understand. Reliant has been so amazing for us. On multiple occasions I have needed help for maintnence issues, and they always have someone out the day I ask or the next. Once, my kitchen sick was clogged, and I tried to run my dishwasher...
Unfortunately, these are landlords that will overcharge on cleaning fees (regardless if you completed their requests)to an absurd extent and have no problem taking advantage of college students. Would highly recommend any other real estate service in the area.
Accidentally wrote out the rent check to Reliant Real Estate instead of La Crosse Rentals LLC. Came in the next day to give them the correct check and they still charged me with a 50 dollar late fee. Greedy bastards. Also how does writing out the check to Reliant Real Estate not work? Do not sign wi...
Clean the house until it looks brand new and you still won't get a dollar of your security deposit back
Water has been shut off with no warning, the people who work here are argumentative and hostile, I ve had no issues with other rental agencies in La Crosse
I Moved to La Crosse because my buddy lived their and the apartment above him was free so i jumeped on it. At first everything was good and i was happy with the apartment. After about 4 months in i started to see some things that need to be fixed that were just temp fixes by them. Trying to get R...
Despite the other reviews, I have had a great experience so far with Reliant, granted I've only been renting through them for a little over a month now. When I set up showings for the two properties I was interested in, they had availability the next morning I was free. The staff was professional an...
My family works in an office building managed bY this company. From the very beginning I had nothing but positives to say. Everything is very clean and well maintained. Restrooms are spectacular and pleasantly decorated.
I have met the managers . Both are very professional individuals. Thank y...
Got charged an arm and a leg for cleaning afterwards, and I left it cleaner than I found it. They showed me pictures of a few cobwebs on the ceiling and of the inside of the oven (which I never used), as if that somehow justified a few hundred dollar cleaning bill. Would NOT recommend.
Dont do it. i paid extra to move in 2 days early and end up using those 2 days cleaning the crap that was in there before me. nothing was cleaned. cat piss smelled everywhere, and there was so much damage. even my door was busted in and they didnt want to fix it. since then i have had my fridge ice ...
This company constantly harrasses you and has threatens to evict you if you challenge them at all.
Hallways are dirty and never vacuumed. Parking lot is a mess. Basement has more cobwebs than the movie charlottes web. Mold in the walls has not been taken care of in over 3 years. Terrible job fixing issues. Needless to say they only care about money and not satisfaction. Not a chance id ever go ba...
My girlfriend and I recently came to La Crosse with our families to look at apartments for the upcoming school year. After driving from over four hours away and starting the day by seeing some really disappointing apartments, we were extremely discouraged. Thankfully, however, a passerby told us to ...
Constantly harasses and threatens evictions over charges we don t owe. Multiple things broken and dirty before moved in. When emailing them trying to get assurance on things with the house, they respond in a dirty toned manner and don t really care about you as a tenant. Always looking for ways to g...
We rented through Reliant from 2014-2016 and had a great experience. Rent was fair, we got our full security deposit back, and they were always quick to respond to any maintenance issues. We would have definitely continued to rent from them if we stayed in the area.
We're so happy we found Reliant! With a daughter getting ready to attend Univ. of Wisconsin-LaCrosse four hours away from home, we were thrilled with the beautiful and secure apartments Reliant showed us. We can relax knowing our daughter will receive a good education and a good home.
Despite other poor reviews, my family and I had a great experience dealing with Relaint. We rented through them for just over 3 years and they were always friendly and helpful. They were also quick to respond whenever we had a problem whether it be maintenance related or otherwise.
Reliant will tell you one thing and then go back on their word. Shady company.
DO NOT RENT FROM THIS PLACE!!!!!! SERIOUSLY DON'T
Terrible service. I can see why they only have 2 stars. They should not even have that many.
I m very unhappy with their services. Seems Aaron never leaves his chair. I think he disrespects me and resists my plans. I m about done.
Horrible. Late to respond when theres an issue. Mold in the walls. Roof leaked for years. Only care about the money not the issues
I've lived in Onalaska in one of their properties for the last 5+ years. I never had any major issues with them. They have came and fixed the following things for free do to normal wear and tear over the span of that time: refrigerator leak, water heater (fixed twice then replaced), Central Air Unit...
Absolutely ridiculous company to deal with. After being laid off, I was late on rent a few months, but ALWAYS paid rent within the same month due, they decided to give me a non renewal l. I've a single father of 2 son's. You guys fail to care for your tenants. I would NOT tent through this company ...
Take pictures of your carpets if you have an ESA. They may charge you close to $300 for carpet that is "beyond repair" because they don't want you to have a pet.
Denied rental ...forgot to mention my sister works for the biggest law firm in La Crosse...thanks!
Recently, I woke up to find my refrigerator leaking water. I called Reliant to share my situation and later that day I had a new refrigerator delivered to my apartment. Earlier in the year, the clock in my stove started to whine and the same day a Reliant maintenance person came and disengaged the c...
Worst place to rent from. We put deposit $960 and when we move out we only end up with $80 because they say we didn't clean this and that witch we clean the place 10 time better then we move in to... Dirty place to rent from...
We were very happy with our Reliant Real Estate experience. They were prompt, professional and courteous. Our dryer failed and was fixed within a day. The deposit was refunded except for a small amount for paint splatter which was in our agreement. There was no deduction for cleaning because it ...
I am pleased with Reliant. If we have issues they respond on a moments notice. I do not understand the negative reviews and would rent from them again if I had to. I am worried about the $100 cleaning fee that they might take out of our security deposit. I wish their was a way around this considerin...
Dont rent from them , they will steal your bikes and grill from your back yard.
When I originally signed my lease, I read reviews on here and was a little nervous about how my experience would be but you can't believe everything you read. I loved the little apartment I rented from them and if I wasn't getting a bigger place with a friend (I had an efficiency), I definitely woul...
I've rented from Reliant Real Estate since moving to the La Crosse area almost two years ago and I've had really great service from everyone there. First, they accepted my application despite a recent bankruptcy. When I moved in, the apartment was clean and freshly painted. Last winter, I had a smal...
Do NOT rent here.
I moved to the south side after graduation and closer to my work. It was difficult to talk with managment and once I recieved a new job offer in California I was unable to sublease as the landlords basically scared each offer into rejecting. I read the reviews and tried to give th...
Made a complaint about the damaged walls and how there's an exccesive amount of bugs coming through from the cracks. I have two children and I can't have them playing by themselves because of the bugs. They only care about the money but not the issues. Looking forward to moving out soon and will not...
We're only 4 months into our lease and already have more than a couple complaints. The main issue is maintenance - I don't know where the miscommunication is, but we have asked for many things to be fixed (such as a leaky window, broken dryers, a window nearly falling out, a broken toilet, the showe...
Recently our apartment started leaking, very badly. We called Reliant Real Estate and reported our problem, and were told that it was no big deal, even though our entire bedroom floor was flooded. We kept calling back to report that our roof was still leaking and that nothing was being done after a ...
Had a huge rodent issue and a cracked sink which was like that when i moved in and they refused to do anything about it and charged me for.
The Employee Erin called and harassed me and called me "dumb" because I did not understand the reasoning behind their charge and eviction notice. Continued to threaten me by saying "we will see how you and your roommates feel when we send a $300 notice for not clearing your sidewalk". After am ice s...
I'm going on my third year renting with Reliant. Aside from other reviews I haven't had any real issues with them. Only thing I could suggest is communicate with tenants on why you raise the rent when sending the renewal offer.
Wont even turn on their tenants heat when temps hit the 30's....real slimy company
Just take people money no that there not gonna rent to them
Well I thought that I wouldn't have a bad experience with them but I thought wrong. Apparently know one in this business is on the same page. I needed to pay my rent a little late. I was fully aware that there would be a late fee. I told Janna that I would just give them my check and eat my banks ns...
I have rented an apartment that is managed by Reliant for almost a year and a half now. I have to say that I have been more than satisfied with my experience so far. The staff are always friendly when I stop into the office. When ever something has needed to be repaired the service has been prompt a...
Would give 0 stars if able. Absolutely hated working with this rental company. I reported my complaints upon moving out.
Two Veterans Denied for some reason and no one wants to talk with us about it? No one there wanted to discuss in detail why we were denied for an apartment when I have never been denied, evicted, or missed rental payments and have 0 debt other than student loans. The "supervisor" sent his assista...
Thus far i don't have any major issues with the unit I am renting. However the communication I experienced today was not professional from the landlord. Seems the landlord may not know exactly what is listed in their lease and that should not be taken out on the tenants.
Absolutely awful. Scheduled two showings in the morning for two properties, after waiting 20 minutes we called the office just to be told that they had completely neglected to write down either showing and had no record of it. Seeming completely flustered and unorganized they offered to show us the ...
If I could give it no stars I would!!! Horrible Horrible Horrible managers! They work for property owners who care nothing about the properties Reliant manages.
Giving them a one because I cannot give them zero. Snow removal is absolutely terrible, been raining since noon and no one has come to salt and its 6pm. The parking lot is glare ice on top of the snow that was hardly removed from before. Called maintenance and told him its bad, his response is the ...