Regal Fish, Ltd

4.2 · 41 reviews
regalfish.co.uk Write a review
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L P
Reviews 1
2020-12-13 10:50

So far, so good. Great quality. Not too sure about...

So far, so good. Great quality. Not too sure about the customer services phone number as seemed very disinterested. I'm really happy with my order, however, and will definitely order again.

Update - second order received. Much better customer service so maybe I just caught someone on a bad day th...

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Jacob Cobb
Reviews 1
2020-12-07 17:45

after first order i was harassed every day. callin...

after first order i was harassed every day. calling and not saying anything, then leaving rude messages, shouting down answer phone. when i answered the northern guy was threateningly rude and quite intimidating. only bought once, worse the any double glazing company . called me at least 4 tim...

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Elaine Edwards
Reviews 1
2020-11-24 03:06

Excellent service, they ring you to take your ord...

Excellent service, they ring you to take your order and tell you of any special orders, the following week they deliver your order to your door. Never had any problems and the fish is always of a high standard. Would highly recommend

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Chris Spence
Reviews 1
2020-11-11 15:46

your door to door guy is great had a great first d...

your door to door guy is great had a great first delivery, then came the phone calls every day for over 2 months. i was happy with the service then your sales guys ring and ring and ring. I will order when I'm ready not when you tell me to.

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Samantha Thomas
Reviews 1
2020-11-11 08:28

Struggled to find anywhere that sells fresh fish d...

Struggled to find anywhere that sells fresh fish during these difficult times and found Regal fish online.
I was anxious as never bought fish online before living on the coast but needs must.
Everything I ordered arrived on time and very well packaged all fresh and sealed.
Burgers were hit and mi...

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Tony R
Reviews 1
2020-11-09 14:44

A door-to-door salesman drew me in with his 'fresh...

A door-to-door salesman drew me in with his 'fresh fish straight from the boat' patter. I ordered fresh cod fillets. They arrived a week later. I immediately opened the pack and was met with a fishy aroma - not the fresh smell of the sea that I had been eagerly anticipating. It was perfectly edible,...

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Edward Michael RHODES
Reviews 1
2020-10-26 12:15

We have been customers for many years and cannot ...

We have been customers for many years and cannot praise the staff highly enough. We look forward to the cheerful and helpful call staff who take time to explain the best offers. The delivery staff are wonderful and the products have never failed to be other than excellent.
During lockdown Regal Fi...

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Vogue Plants
Reviews 1
2020-10-16 12:26

I am very conscious when ordering on line, but wit...

I am very conscious when ordering on line, but with the help of the people from Regal, i cannot recommend this service enough. Me and my wife are a huge Haddock fans and the fillets we bought where delicious, in fact the best fish we've ever had, we ordered enough to last us 6 weeks and ive recomme...

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Sarah Mm
Reviews 1
2020-09-10 04:31

Fish is great. Delivery is great. But customer ser...

Fish is great. Delivery is great. But customer service is utter rude. I have had a few phone calls from a guy called John and he was just consistently rude, disinterested and hangs up the phone before you could even finish your sentence. At one point, he quoted me a more expensive price than what...

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Jay Haywood
Reviews 1
2020-07-17 21:41

Place an order for a multipack salmon cod and hadd...

Place an order for a multipack salmon cod and haddock. Have ordered before and it was lovely. This Order arrived promptly this afternoon. Very disappointed to find my order made up of majority fish tails. When i rang to say I wasn't happy I was told they take the loins off as it was more expensive. ...

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Ian Gould
Reviews 1
2020-05-17 02:32

Started using Regal during lockdown as we were r...

Started using Regal during lockdown as we were running short of fish. Have been delighted with the choice, quality and level of customer service received so far. The prices are similar to or slightly less than our usual supermarket and the range of fish available is better. Also beats the hassl...

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Chris Tucker
Reviews 1
2020-05-16 04:57

I have been using Regal Fish for over 15 years and...

I have been using Regal Fish for over 15 years and receive an order regularly every 3 months. The call staff have always been courteous, friendly and helpful. Special offers are explained, but at no time have
I felt pushed in to buying something I don't want. I have never been
disappointed with t...

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Annie 24
Reviews 1
2020-05-05 21:22

Lovely & they deliver right to your door & you can...

Lovely & they deliver right to your door & you can pay the driver when he delivers I think they should start selling more like meats cheese would be nice more batterd cod & I also think they need to put brochures through letterbox maybe get more customers as when they called to me I had never heard ...

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