Secretaries should be trained in telephone conversations. Or quite simply that the rectorate recruits competent and qualified staff. Sterile discussions with as unpleasant people as possible.
I called for an important administrative document. The person was able to direct me to the good service and it was shown attentive to what I said to him.
No follow-up worthy of the name, which is very penalizing for the students.
But obviously, 10 days of vacation every two months is not enough, they are still tired ...
The secretary was simply rude and rude, did not even meet his duty to advise!
if we could put 0 stars I would do it so much the customer service and rotten not even goodbye or anything the staff is not even welcoming
No information on the affection hangs up on the nose ... No news since the end of June ...
Obviously, you have to work it out alone
Telephone contact with two people. Very pleasant and efficient.
very pleasant, caring welcome. I got the information I expected, yet my file is not that simple. Thanks again
Unpleasant person who did not let me ask my question and gave me a number that did not correspond to my request ... PUBLIC SERVICE HELLO !!! Do you need anything? You are in the right place !!!!
If you do not need anything ... it's the perfect place.
Do not worry about the future of young people.
Take their time in urgent situations.
Absolutely lamentable, only the switchboard at home picks up to send you to ... nowhere!
A little unpleasant, but the information given is correct
No kindness, if you do not need anything you can contact them. Do not even let talk directly refers to an answering machine. Who does not even repeat the email address. Basically impossible to have intelligence ...
Passing the baccalaureate in free candidates, I am a little lost. When I called the first time, a lady sent me to a site "Eduscole" on which I had to find all the answers, however, it did not have any.
However on my second call, a very nice lady answered all my questions. It all depends on who you ...
Personally, I asked to send my diploma of the baccalaureate by email. The file has been processed quickly and I have already received it. We must of course criticize when criticized but emphasize the effectiveness when it is the case.
Never respond to such ... you are waiting for 15 minutes .. An empty shell ...
Terrifying service, answer you quickly and tell you that he puts you in contact and 10 minutes after always nobody on the phone. It does not even surprise me about national education