I'd had problems getting new specs as I purchased some online and because the glasses I wear are varifocals I didn't realise that it requires a much more exacting measurement considering pupil, face and head alignment. Also, the original optician I used wasn't really interested and rushed the examin...
One of the best opticians I ve been to. The store was modern in design and had a great selection of frames. The staff were very friendly and the eye test I had was of the highest standard with a very knowledgeable and engaging optometrist. Would highly recommend to anyone.
I thought I wouldn't be able to drive properly thank you sahra for the repair
Great Service - I would highly recommend this branch. Paul was very helpful and knows his stuff!
very good store. excellent event you are running!!!
Realeyes provides an outstanding service. They have helped my son massively. My son has special needs and can be a tricky customer but they are amazing with him. They genuinely care about their customers. I would recommend them to anyone.
Just amazing, Paul helped my family choose glasses and went the extra mile to make us feel at home. It's nice to see the we aren't just a number. There's an are air of honesty in this store. Thank you. Gemma Smith.
Fantastic!!!! Paul managed to fix my glasses even though other opticians on the high street said it wasn't possible. Coming back to get the Maui Jim sunglasses he showed me too. I've never posted a review before but he was so genuine I had to say something. Highly recommend.
From start to finish everything was perfect, the SEIKO SMARTZOOM lenses are great can not fault them. All the staff were incredible and would recommend them to anyone who needs a test and new glades
Me and my husband had a great experience in Realeyes Whitton. The store is clean and organised. The staff are friendly, accommodating and very professional. They offer a wide range of glasses to choose from.
Pleasant customer service. Good information given .had a comfortable experience. And yes my glasses feel so comfy
Easily accessable to parking spaces, which is a bonus if you have elderly parents like I do. Time was taken in the testing room. Was no rush to choose glasses, was happy to spend time to chat and even was given coffee and tea (all orders taken correctly I might add). The staff are spinning many plat...
Had no problem getting an appointment, great service by the optometrist who absolutely knew her stuff (I suppose that's a must to be fair, but she made me feel calm with her insight). Great service in helping me choose glasses with a subtle hint of comedy genius thrown in. Great pre sale service wit...
Great customer service and very professional. Staff helps you to choose correct glasses which suite you. My glasses are already waiting for me to be collected and I ordered them only on Tuesday My daughters glasses are also ready to be collected and we only ordered them on Thursday. Very pleased an...
Fantastic staff and amazing consultations- never felt better about my vision. Highly recommended!
Great service and good selection of glasses. Would recommend
Excellent service and great staff. The coffee is always welcome too! Thanks Paul
The staff at real eyes Whitton are very very helpful and treat thier customers with utter respect, and always ask you if you would like a cup of coffee or tea or any soft drink. I have never known that in any establishment I have been to. It was very welcome while I waited for the appointed time to ...
Been living in Whitton for years and never noticed the shop until yesterday. I must say it is one of the most clean and fresh opticians I have ever seen. I have booked my grandson in and he's looking forward to getting his eyes tested. Davinda and Paul put his mind at ease and I would recommend them...
Very pleased with my appointment, the eye test and new frames.
Very professional consultant. Thank you.
I had a great experience with real eyes. I was given a prescription in 2011 but never found a pair of glasses that I really liked so stopped wearing them all together A few years later my eye sight was not the best so I decided to try and find a new pair of glasses, luckily I walked into Real Eyes...
Friendly and helpful staff making a 7 year old very proud and at ease with his new glasses
Great service and super friendly staff! Great addition to the Whitton High street!
Extremely helpful and knowledgable team. Very hi-tech test. Glasses work perfectly.
Great experience, excellent customer service and very friendly staff.
Paul is amazing. Come to get your glasses here they are perfect.
Had a great experience..what a difference from their competitors . Uptodate, state of the art equipment , thorough eye examinations done by the Optometrist Davinder, great choice of glasses, wide price range and there are also walk in clinics which are great..
Shagufta was caring, understood my bud...
We've just had two great visits to RealEyes in Whitton - one for me, another for my son. Paul (on the desk) is always so personable and helpful (and he has also supported our local PTA very willingly.) After years of buying contact lenses online, I have now signed up to RealEyes as they seem competi...
Realeyes in whitton high street.
Outstanding service!!.
I went for my first ever eye test. Was greeted in a very welcoming manner.
Shagufta helped me chose my frames and was very helpful.
Neelam the Option was brilliant, she made me feel relaxed and explain everything so clearly....with out con...
Thank you Shazia and Paul. I came to Real Eyes with a problem .My eyes are not strong and I know my prescription is difficult. You have solved problems that other opticians haven't been able to during the last 7 years . I collected my new glasses yesterday and I am delighted . I haven't seen this we...
Amazing service from Paul Thankyou sooo much I can finally see again :) highly recommend
Paul in the store was really helpful, I was looking for a particular style and he quickly came back with a number of pairs and really understood what I was looking for. I was also able to have a an eye test there and then which was great. My glasses were ready really quickly which was a bonus. I'd ...
Excellent service. Totally recommended. Great staff always make you welcome and very professional.
Excellent service. The optometrist is very good and she looked after me very well.
Very happy with my service here, the optom was amazing, Paul was great. I m so happy would come back again and recommend to everyone
For years I ve been using Specsavers- but after a tragic accident (knocked my glasses onto the floor whilst trying to find them to put them on and they broke beyond repair) I decided to pop in to real eyes since they are literally across the road from my flat.
Paul was very helpful- as were all t...
Really good service, friendly and efficient. Was explained everything . Really happy with my glasses.
I've heard alot about this store and have travelled from Hampton to see them. Paul was very accommodating and explained varifocals Vs separate pairs. His knowledge of frames and lenses was breathe taking.
The store is extremely modern and clean. The prices are reasonable and seem to cater for eve...
Very friendly staff
Great service and good quality products.
Thank you Paul.
Paul help me out alot and was able to show me how to use the glasses so I appreciate it
The staff was very friendly and delivered a good service in time after understanding my requirements.
Came in for a free eye test.. needed glasses! Thankfully I had great advice by way of suitable suggestions from Paul and Divinda.. along with coffee and biscuits! Thanks. Recommend!
I went into the Whitton branch on the off-chance that someone could have a look at my damaged glasses (I brought them somewhere else).
Paul was very helpful and kindly fixed the glasses there and then!
It's so good to have good friendly people around.
Thanks Paul, I'll definitely consider getting...
Went in today and a very nice chap helped to fix some sunglasses that needed some attention. He was very helpful, friendly and got them fixed in no time for me. Good customer service goes a long way. Thank you for your time and help! :)
Very friendly staff, super helpful. Had a great experience and would highly recommend
Lovely store and staff very professional even with my glasses being broken so many times they have fixed them every time thank you Paul I know I'm a pain! Store layout looks great with plenty of frame options and nicely priced.
I had Davinder do my eye test and she was fantastic as she did the no...
Excellent service. Thank you for your kindness. Totally recommended
Paul was very professional and we really like his blue attire and sence of humour. We were made to feel very welcome, were acknowledged straight away and the service was very good.
Divina was very pleasant and friendly.
Excellent services and assistance even with sunglasses I did not buy in store.
Very professional and fluid experience. The store assistant manager Paul made my experience easy by helping me choose the right frames for my face and the prescription I needed, my glasses even arrived a week earlier than I expected! Realeyes is on the high street with free parking outside the stor...
The team here are absolutely brilliant. They are so friendly, helpful and not in any way pushy. They've helped myself and my family with eye tests, frames and lenses and have always been incredibly helpful and welcoming. Lovely people to deal with. Thank you!
My Daughter's glasses came within 2 days. Very impressed. Thank you everyone.
Wonderful treatment. Paul gave excellent customer service. Such a gentleman.
A warm and welcoming environment where the customer is made comfortable. Customer focused and centre approached.
Service was excellent, very efficient and friendly. Pleased with my glasses. Great selection to choose from. Would highly recommend.
Good range and friendly staff helped me pick out the right specs for me. They even called the optician where I got my eyes tested to get my prescription for me. Also their order tracking is really good. I would highly recommend Real Eyes Whitton.
I'll give this place a 5 rating because of the fabulous service particularly the optometrist. She took her time and was thorough about everything.
I sadly did not manage to find a pair of glasses to suit my features as I am quite particular to what I want but they were very pleasant. They also s...
I called in when my glasses frame lost a screw, they kindly fixed it on the spot. Thank you very much Paul
Extremely helpful and friendly and the right advice given. Will go back again when needed.
I like their personal approach, I like customer service. What I love the most - is no hard sale and simple explanations (no jargon).
My family were well looked after. Very good store and staff.
Very helpful staff & worth getting two buses for the service provided
Staff in the whitton branch are super friendly. The arm of my glasses broke completely off and they fixed it super quick with no hassle. And cost free! Highly recommend.
Lovely people. Very helpful and pleasant. I would definitely go back and highly recommend
Great service from Paul, made me feel comfortable and answered any questions I had, and he s funny, which is a bonus.
Thanks Paul
I created this account specially to thank the care and attention my mum received in store, she was feeling under the weather last Saturday and was given a seat and a free drink of water. Not everyone would care that much nowadays. I think the persons name was Paul. Friendly store. Thank you from my...
Great experience today. Optometrist was really knowledgable and very supportive offering additional information without pushing products. Paul was very helpful when selecting glasses too. Thanks all.
Found the staff very helpful
Surroundings bright and cheerful
Would use again
Great team, always smiling, always available. They have a good range of glasses and a great customer service.
Excellent people and customer service. Located ideally on high street. Office is so beautiful and big. Would definitely recommend and they deserve more than 5*.
Highly recommend Realeyes in Whitton, a very welcoming and friendly team. The optician is amazing, very honest and helpful. I'm happy I gave them a try and will be recommending to family and friends locally.
I think the service was fantastic. The people who worked here were polite and helpful. I was sorted out quickly and even had time for a coffee and biscuits that were offered and provided
Absolutely the best options I've known
Always a friendly welcome and smile
If I could give more than 5 stars I would
Nothings too much for the staff
Thanks Guys
Luv
Nutty
Fantastic Service at Realeyes. The team are brilliant and so helpful. Bright and friendly atmosphere. Highly recommended.
they were very welcoming and the cake and tea was very nice, not many things you get for free these days so it was nice
If there was 10 stars i would of put that. The store, staff, equipment and glasses are out of this world. Recommend to everyone!!!!