Mold Infested apartment(s) at 401 Green St! I didn't expect quality when my daughter wanted to live near Center Street for her senior year, but I expected it to be at least clean and safe (health wise) and it is neither. Stay away from Green St., Apartments and Raines property management! Th...
ZERO STARS is my actual rating...ZERO. If you can avoid renting from this office, PLEASE do. They are not responsive. And when they do respond, if ANYTHING needs to be fixed, Raines will charge an emergency fee-even for non-emergencies. Any time you contact that office to ask someone to show up (rep...
They didn't call me to tell me my credit check was approved, and then cashed my deposit without notifying me and never sent me a lease until I called them. If I hadn't gotten in touch with them they would have taken $150 from me and left it at that with no lease and no follow up. Do not ever rent fr...
They are trash please don't rent from here. Tried to charge me a security deposit 2 months after I moved out. Never answer the phones. Stay away. I would put 0 stars if I could.
We ve used Raines since our son graduated in 2010 and never had a bad experience. We ve found them to be professional, competent, and timely. Never had our property vacant. Don t know what others were expecting but wanted to set the record straight.
I would raite this place 0 stars if I could. I have rented through this company for going on 4 years now and I do not know why I even stayed. The last place I lived in had a serious mold problem. when it rained, mold would end up on the More
I overpay my rent, and they only refund a portion of the overpayment. No reasons given, no reply email. Avoid this scam company
doesn t respond to maintenance work orders, do not recommend
Please if you're reading this DO NOT rent from this company...they will lure you in with promises to maintain the property in which you are moving into. But you almost have to have an act of God to get them to come fix anything. Twice in 6 years our water heater went out and both times we were accus...
We had a great experience renting a townhouse in Christiansburg. I would've given a 5 star rating, but when it came down to our security deposit disposition they mishandled our money. We were charged for re-screening window screens. Unfortunately, the year we lived in the townhouse we couldn't enjoy...