Priority Honda

4.3 · 805 reviews
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Ray Ga
Reviews 1
2020-12-28 21:34

LARS!! is not a man of his word. he is a liar. I u...

LARS!! is not a man of his word. he is a liar. I understand the economy is down but this guy did his own spiritual sister wrong. I went by myself i dont have a dad in my life, he was suppose to be my moms friend. She recommended me to him. He is a liar! I brought a honda civic 2010 because he told m...

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Karen Pittman
Reviews 1
2020-12-27 10:23

Yesterday was the best experience I have ever had ...

Yesterday was the best experience I have ever had with a car dealership. Priority Honda Chesapeake welcomed me from the beginning phone call to the end of the deal. Mr. Bill Scudder is extremely the best salesman in the world. He gave me a chance to have my forever car just by listening to my needs....

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Tiffany Powell
Reviews 1
2020-12-26 19:16

This place is horrible since I brought my van here...

This place is horrible since I brought my van here it has had nothing but problems. Everytime I bring my car here something is wrong with it that was not wrong with it when I came in.
They destroy peoples cars so the customer can pay to get it fixed with them. The don t honor warranty s don t buy ...

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Jason Altice
Reviews 1
2020-12-24 15:49

We recently purchased a 2015 Honda Odyssey at Prio...

We recently purchased a 2015 Honda Odyssey at Priority Honda. The experience was outstanding and can t recommend this location enough. Tyler Jehoich was our sale person and he was very patient with us while we contemplated to purchase the car. The entire team made it very easy to purchase the car, C...

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JANET DALESSANDRO
Reviews 1
2020-12-24 01:49

My experience at Priority Honda was very positive....

My experience at Priority Honda was very positive. My sales
professional, Mr Lamont Williams, was helpful in every aspect of
leasing my vehicle. He took extra steps to make sure I was completely
satisfied with my selection and went over all areas of the controls inside
the vehicle to make sure...

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Elliott Bradesku
Reviews 1
2020-12-19 20:23

Many thanks to Robert Chen(GM) and his service dep...

Many thanks to Robert Chen(GM) and his service department crew Amanda as well as Vincent and the maintenance team at Priority Honda. Our family experienced a small mishap with our Oddessy and some kayaks while
making our way to Hatteras for vacation. The whole team at Priority was fantastic! They w...

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Allen Shepard
Reviews 1
2020-12-19 03:14

Have always had a good experience over three vehic...

Have always had a good experience over three vehicles.
Service department has a sense of humor. Only one sales person has tried selling me a car while I was getting service. Never been hassled.
McDonalds, IHOP, Hair cuttery next door so I can get other things done while my car is serviced.

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Corey Jones Insurance
Reviews 1
2020-12-17 15:15

Amanda my service advisor was nice enough. I don't...

Amanda my service advisor was nice enough. I don't however agree with the service i got my car back after an oil change .. there was no indication it had been done. There was no sticker and oil maintenance light wasn't even reset. I also had a SRS light that i was having troubleshot but it appears t...

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George Berry
Reviews 1
2020-12-15 08:19

I went to this dealership just to buy a bottle of ...

I went to this dealership just to buy a bottle of coolant for my girlfriend. She was stranded on the side of the road. My intention was to pay cash so I could leave quickly. The parts cashier insisted that I give him all my personal information just to buy a bottle of coolant! Name, address, phone ...

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brittney thorne
Reviews 1
2020-12-14 14:26

SO in love with my CRV. Joey Farris was honestly ...

SO in love with my CRV. Joey Farris was honestly the best from the moment we arrived at the dealership until the moment I drove away in my new car. He was so helpful with any and all questions we had, & definitely helped us navigate thru to getting our absolute best deal. Would forsure recommend if...

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Kevin Bein
Reviews 1
2020-12-14 09:31

The people working here were all extremely helpful...

The people working here were all extremely helpful and sincere. They were some of the most genuine people I have ever worked with when buying a car. They were extremely low pressure about everything and made the whole experience very simple and stress free.

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Cris Williams
Reviews 1
2020-12-13 16:50

I've taken my Honda Fit here multiple times and re...

I've taken my Honda Fit here multiple times and received very pushy service techs who try and sell to me repeatedly. Whenever you're not interested, and only what one repair done, they tend to forget about you and give you attitude. Today, I am under the assumption my airbag recall could have been d...

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Stephanie Borum-Casto
Reviews 1
2020-12-13 12:31

If I could give a million stars I would. After bei...

If I could give a million stars I would. After being turned away by so many dealerships and salesmen...being made to feel we were worthy of a tin can we met an angel names Brandon Whitley... this man is so much more than a car salesman he is truly one in a million. My husband and I fell on hard time...

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G Robinson
Reviews 1
2020-12-13 04:52

This is a nice dealership. The salesman named Trav...

This is a nice dealership. The salesman named Travis Robinson is ABSOLUTELY AWESOME! He is a REAL ASSET to this business. We were set to do business with this dealership because of his representation until his manager REALLY turned my wife OFF! Brandon, the manager, is his name! He belittled our tra...

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Danielle Eisel
Reviews 1
2020-12-12 09:00

Scott Crews was great! He helped me trade in my ne...

Scott Crews was great! He helped me trade in my negative equity on my 2014 GMC Acadia for a new 2021 Honda Accord Sports SE. My family and I love it! Thank you Scott (salesman) and Stephanie Cook (financial manager)!! Both of you were 5 stars!!

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Robert Smith
Reviews 1
2020-12-11 22:18

Jeff Waugh was the salesman who helped us purchase...

Jeff Waugh was the salesman who helped us purchase our new 2019 Honda Accord CRV. Jeff's 30 plus years in the business as we found out later, proved to be quite beneficial to my wife and me. From the very beginning, Jeff was knowledgeable, helpful and pleasant to deal with. We both drove the vehi...

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J. Lilly
Reviews 1
2020-12-07 12:21

I agree with A. Johnson on the cancellation of the...

I agree with A. Johnson on the cancellation of the extended warranty. I have the same problem last year with the finance manger not faxing the cancellation. My cancellation sat on his desk for 3 weeks until I went back to check up on the cancellation. I had to call the company that the warranty f...

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Kathleen Moreno
Reviews 1
2020-12-05 10:23

Had some issues since I bought my car here. I have...

Had some issues since I bought my car here. I have had to take it in 4 times for the same thing since I bought it. The service team is usually very nice and super helpful however every time I come in there is a tall skinny blonde lady who checks me in and always has an attitude. Definitely doesn t g...

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Terri Hewitt
Reviews 1
2020-12-05 09:53

Priority Honda Chesapeake continues to be the BEST...

Priority Honda Chesapeake continues to be the BEST! Though I have two Honda dealerships much closer to me, Priority is worth the extra drive! Today they fit me in promptly for a tire issue. Service rep Tae and technician Paul were kind and professional! Thank you for getting me safely back on the r...

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Felica Felton
Reviews 1
2020-12-05 00:02

Excellent customer service thanks Amanda!

Excellent customer service thanks Amanda!
Service is always good no long wait times and if something needs to be address they are always willing to start the necessary repairs to get you on track. Thank you all!!

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Derrick De Lara
Reviews 1
2020-12-03 02:11

I just got commissioned as an Ensign in the Navy a...

I just got commissioned as an Ensign in the Navy and I received orders to be stationed in Norfolk. I didn't have a car prior to coming to Norfolk so I really needed one to get to and from work. I was referred to this dealership by a friend and I was quite surprised. Vishan Ramnauth did an excellent ...

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Jeff Kulp
Reviews 1
2020-11-28 03:24

I took my honda to this dealership to change two p...

I took my honda to this dealership to change two parts on my ac. The condenser and liquid receiver, everything else had already been replaced for the ac. With in 30 minutes of me dropping it off they called me wanting me to trade it in and More

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Haley Dietrich
Reviews 1
2020-11-27 20:54

I bought a new Honda Accord here a month ago.. I'v...

I bought a new Honda Accord here a month ago.. I've already had to put $400 in repairs into my vehicle.. The first guy I talked to about the issue was RUDE and was laughing at a not so funny matter.. then come to find out they still have not paid off my vehicle I traded in and may I add to that comm...

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Jacob Andon
Reviews 1
2020-11-26 12:02

I visited on August 11th, looking to lease a honda...

I visited on August 11th, looking to lease a honda civic. When I told a salesman i was interested in leasing he only pointed me in the direction and didn't help me after that. He did not take my inquiries seriously and promptly dismissed me. Looks like i wont be purchasing a honda after all. Terribl...

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Jennifer Biggs
Reviews 1
2020-11-25 23:00

Ken Bracken met with me to discuss the Exchange pr...

Ken Bracken met with me to discuss the Exchange program while my Honda Odyssey EX-L was in for routine service (Justin Fox took care of us for Service and was great!). I was not necessarily in the market for a new car, but after my discussion with Ken and then looking at the new features on the 201...

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R. White
Reviews 1
2020-11-25 05:34

PLEASE DON'T GO HERE!!!!!!! If YOU WANT A SAFE SUV...

PLEASE DON'T GO HERE!!!!!!! If YOU WANT A SAFE SUV!!!! I purchased an SUV in Mach 2018, I only had 10,000 to purchase a truck I only went to Priority Honda because my family sweared by Priority Honda's reputation. Boy was I WRONG!!! I was showed dirty, smelly and old cars and trucks. I REALLY needed...

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Monik Stephenson
Reviews 1
2020-11-19 10:30

Great place to purchase car from. However , no nee...

Great place to purchase car from. However , no need for them to offer free services for your vehicle being they never have appointments when needed in a timely matter. On top of that the service department person I spoke with was rude and nasty. I will never purchase from here again. Service departm...

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Andre Barco
Reviews 1
2020-11-18 23:53

My experiences at Priority Honda have been very go...

My experiences at Priority Honda have been very good to excellent! I've purchased three vehicles from them over the years. My sales representative Vishan Ramnauth was patient, curtious, knowledgeable and easy to work with. The service department won me over years ago. Louis Vu is the service man...

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Destiny Linville
Reviews 1
2020-11-18 19:05

About a year ago I bought a car from here and my w...

About a year ago I bought a car from here and my windshield had a crack in it. Andre who was my sales consultant told me that he was going to send someone that Wednesday to my job to fix it. Call back and he told me his window replacing Machanic was sick, so I should call back next week to set up an...

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Tasha S
Reviews 1
2020-11-16 12:23

The vehicle technician forgot to mention that my b...

The vehicle technician forgot to mention that my back light was out & turn off my tire pressure light. I found this out after I left & called about my concern. The manger apologized for the technician service & will correct my concern.

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Cee SPELL
Reviews 1
2020-11-16 06:58

I came to the dealership to compare prices for CR-...

I came to the dealership to compare prices for CR-Vs and met Tiffany Shaw! She is both personable and professional, with genuine care and concern for her customers! Tiffany turned my comparison shopping into an excellent car buying experience! She made sure I was happy with my purchase every step of...

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Alexandra Jakobowski
Reviews 1
2020-11-16 02:08

What a terrible place ! I was quoted almost 2400$ ...

What a terrible place ! I was quoted almost 2400$ for a compressor, and recharge. Then called a Honda closer to my house and got quoted 489$. They said my compressor was fine and that I just needed a condensor. DO NOT GO TO THIS HONDA THEY scam you.

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Craig Cox
Reviews 1
2020-11-16 01:00

My Honda fit is great, but I wish I bought it some...

My Honda fit is great, but I wish I bought it somewhere else.

The reason I chose Priority is for their free oil/filter changes, and inspections.

It took over 2 hours today to get the oil changed.

I understand places get busy, but I had made an appointment 2 weeks in advance. I hope it goes ...

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Luke Ochsenreither
Reviews 1
2020-11-15 18:56

Before this week, me and my family have had a very...

Before this week, me and my family have had a very fairly positive experience with this dealership. However, the Parts Department was able to do nothing for me for a mistake on their end. I had purchased a spare key from the dealership for my 98 Honda Accord. It was a transponder key. Yet, Jeff, the...

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Amy Coronado
Reviews 1
2020-11-15 18:41

Ray Sanders did a fantastic job finding the car I ...

Ray Sanders did a fantastic job finding the car I wanted! Ray Sanders made me feel like a PRIORITY!!!!! Ray Sanders cared about all my concerns and addressed everyone of them! I will tell everyone I know to ask for Ray Sanders at Priority Honda when looking for a car! I have purchased five new vehic...

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Hazelynn White
Reviews 1
2020-11-13 11:15

So this is my third car I have bought from Priorit...

So this is my third car I have bought from Priority Honda .. my most recent purchase was unplanned due to Hurricane Matthew..Vishan and Aaron made it happen ... thank you guys for your assistance .. You have a priority customer for Life

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Troy Tripamer
Reviews 1
2020-11-10 13:39

Hi, I had a little trouble in buying my new 2015 A...

Hi, I had a little trouble in buying my new 2015 Accord with the trade-in price on my older vehicle but it worked out and so I give them 5 stars for every thing including the final negations.
Thanks to Mike my sales guy for a super job.

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Joann Belive
Reviews 1
2020-11-09 17:15

I went in for my state inspection and decided to t...

I went in for my state inspection and decided to talk to a sales rep. Sir Travis Robinson was absolutely wonderful. Upbeat and friendly Sir Travis worked very hard to get me what I wanted. I am very pleased with the way I was treated and was not talked to like a nice woman but as a totally no wha...

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Megan Phillips
Reviews 1
2020-11-08 20:01

Super nice and even provided a free loaner so that...

Super nice and even provided a free loaner so that l wouldn't have to sit there all day as l live beyond their 10 mile limit to take you home. I had been with another Honda dealership since l bought my 1st Honda in 2010, it pays to shop with different dealership for best price on repairs and regula...

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Dustin Vasko
Reviews 1
2020-11-08 13:53

My wife and had a great car buying experience at P...

My wife and had a great car buying experience at Prioity Honda recently. Our salesman "Freddy" was great! We went in thinking this would be a typical stressful event but Freddy really handled everything so efficiently that we got what wanted at the price we needed and were driving out of there in r...

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