LARS!! is not a man of his word. he is a liar. I understand the economy is down but this guy did his own spiritual sister wrong. I went by myself i dont have a dad in my life, he was suppose to be my moms friend. She recommended me to him. He is a liar! I brought a honda civic 2010 because he told m...
Yesterday was the best experience I have ever had with a car dealership. Priority Honda Chesapeake welcomed me from the beginning phone call to the end of the deal. Mr. Bill Scudder is extremely the best salesman in the world. He gave me a chance to have my forever car just by listening to my needs....
This place is horrible since I brought my van here it has had nothing but problems. Everytime I bring my car here something is wrong with it that was not wrong with it when I came in. They destroy peoples cars so the customer can pay to get it fixed with them. The don t honor warranty s don t buy ...
Bill Scudder, Priority Honda of Chesapeake, was knowledgeable about the different models and very accommodating of my health condition. Shortest and best car buying experience I have ever had!
Danny is sooooooooooooooooooooooooooooooooooooooooo awesome.. I would be ok paying full price for a car working with him. Treats me like a normal person. I bought two from him and will continue to do so. Thanks Danny!
We recently purchased a 2015 Honda Odyssey at Priority Honda. The experience was outstanding and can t recommend this location enough. Tyler Jehoich was our sale person and he was very patient with us while we contemplated to purchase the car. The entire team made it very easy to purchase the car, C...
Great dealership. Friendly, courteous, professional. I told them what I was looking for and they found it. Jeff was my sales associate and he was very knowledgeable on the vehicle.
My experience at Priority Honda was very positive. My sales professional, Mr Lamont Williams, was helpful in every aspect of leasing my vehicle. He took extra steps to make sure I was completely satisfied with my selection and went over all areas of the controls inside the vehicle to make sure...
They smacked it out of the park, as usual. They've always been first class with me and my wheels. I would like to see a "mall walk" course for us that wait on our rides.
Many thanks to Robert Chen(GM) and his service department crew Amanda as well as Vincent and the maintenance team at Priority Honda. Our family experienced a small mishap with our Oddessy and some kayaks while making our way to Hatteras for vacation. The whole team at Priority was fantastic! They w...
Have always had a good experience over three vehicles. Service department has a sense of humor. Only one sales person has tried selling me a car while I was getting service. Never been hassled. McDonalds, IHOP, Hair cuttery next door so I can get other things done while my car is serviced.
Amanda my service advisor was nice enough. I don't however agree with the service i got my car back after an oil change .. there was no indication it had been done. There was no sticker and oil maintenance light wasn't even reset. I also had a SRS light that i was having troubleshot but it appears t...
I went to this dealership just to buy a bottle of coolant for my girlfriend. She was stranded on the side of the road. My intention was to pay cash so I could leave quickly. The parts cashier insisted that I give him all my personal information just to buy a bottle of coolant! Name, address, phone ...
Great dealership! Cedrick was extremely helpful and everyone at the dealership was a great help and looking out for my best interests! Going to Priority Honda was the best car buying experience I ve ever had!
SO in love with my CRV. Joey Farris was honestly the best from the moment we arrived at the dealership until the moment I drove away in my new car. He was so helpful with any and all questions we had, & definitely helped us navigate thru to getting our absolute best deal. Would forsure recommend if...
The people working here were all extremely helpful and sincere. They were some of the most genuine people I have ever worked with when buying a car. They were extremely low pressure about everything and made the whole experience very simple and stress free.
I've taken my Honda Fit here multiple times and received very pushy service techs who try and sell to me repeatedly. Whenever you're not interested, and only what one repair done, they tend to forget about you and give you attitude. Today, I am under the assumption my airbag recall could have been d...
If I could give a million stars I would. After being turned away by so many dealerships and salesmen...being made to feel we were worthy of a tin can we met an angel names Brandon Whitley... this man is so much more than a car salesman he is truly one in a million. My husband and I fell on hard time...
This is a nice dealership. The salesman named Travis Robinson is ABSOLUTELY AWESOME! He is a REAL ASSET to this business. We were set to do business with this dealership because of his representation until his manager REALLY turned my wife OFF! Brandon, the manager, is his name! He belittled our tra...
Scott Crews was great! He helped me trade in my negative equity on my 2014 GMC Acadia for a new 2021 Honda Accord Sports SE. My family and I love it! Thank you Scott (salesman) and Stephanie Cook (financial manager)!! Both of you were 5 stars!!
Jeff Waugh was the salesman who helped us purchase our new 2019 Honda Accord CRV. Jeff's 30 plus years in the business as we found out later, proved to be quite beneficial to my wife and me. From the very beginning, Jeff was knowledgeable, helpful and pleasant to deal with. We both drove the vehi...
I agree with A. Johnson on the cancellation of the extended warranty. I have the same problem last year with the finance manger not faxing the cancellation. My cancellation sat on his desk for 3 weeks until I went back to check up on the cancellation. I had to call the company that the warranty f...
Had some issues since I bought my car here. I have had to take it in 4 times for the same thing since I bought it. The service team is usually very nice and super helpful however every time I come in there is a tall skinny blonde lady who checks me in and always has an attitude. Definitely doesn t g...
Priority Honda Chesapeake continues to be the BEST! Though I have two Honda dealerships much closer to me, Priority is worth the extra drive! Today they fit me in promptly for a tire issue. Service rep Tae and technician Paul were kind and professional! Thank you for getting me safely back on the r...
Excellent customer service thanks Amanda! Service is always good no long wait times and if something needs to be address they are always willing to start the necessary repairs to get you on track. Thank you all!!
I just got commissioned as an Ensign in the Navy and I received orders to be stationed in Norfolk. I didn't have a car prior to coming to Norfolk so I really needed one to get to and from work. I was referred to this dealership by a friend and I was quite surprised. Vishan Ramnauth did an excellent ...
Salesman was very good to deal with. Car was in outstanding shape when delivered. I received a doo recommendation from a friend and found them to surpass my expectations.
I took my honda to this dealership to change two parts on my ac. The condenser and liquid receiver, everything else had already been replaced for the ac. With in 30 minutes of me dropping it off they called me wanting me to trade it in and More
I bought a new Honda Accord here a month ago.. I've already had to put $400 in repairs into my vehicle.. The first guy I talked to about the issue was RUDE and was laughing at a not so funny matter.. then come to find out they still have not paid off my vehicle I traded in and may I add to that comm...
I visited on August 11th, looking to lease a honda civic. When I told a salesman i was interested in leasing he only pointed me in the direction and didn't help me after that. He did not take my inquiries seriously and promptly dismissed me. Looks like i wont be purchasing a honda after all. Terribl...
Ken Bracken met with me to discuss the Exchange program while my Honda Odyssey EX-L was in for routine service (Justin Fox took care of us for Service and was great!). I was not necessarily in the market for a new car, but after my discussion with Ken and then looking at the new features on the 201...
PLEASE DON'T GO HERE!!!!!!! If YOU WANT A SAFE SUV!!!! I purchased an SUV in Mach 2018, I only had 10,000 to purchase a truck I only went to Priority Honda because my family sweared by Priority Honda's reputation. Boy was I WRONG!!! I was showed dirty, smelly and old cars and trucks. I REALLY needed...
always good service where my car is concerned but this time they seemed to be understaffed and i had to wait longer than usual for an oil change and inspection
Service side is great. Friendly, and overall comparable in cost. However, If your looking to buy a car, just like every dealership the sales person is standing outside waiting to pounce to see if you need anything.
Great place to purchase car from. However , no need for them to offer free services for your vehicle being they never have appointments when needed in a timely matter. On top of that the service department person I spoke with was rude and nasty. I will never purchase from here again. Service departm...
My experiences at Priority Honda have been very good to excellent! I've purchased three vehicles from them over the years. My sales representative Vishan Ramnauth was patient, curtious, knowledgeable and easy to work with. The service department won me over years ago. Louis Vu is the service man...
About a year ago I bought a car from here and my windshield had a crack in it. Andre who was my sales consultant told me that he was going to send someone that Wednesday to my job to fix it. Call back and he told me his window replacing Machanic was sick, so I should call back next week to set up an...
The vehicle technician forgot to mention that my back light was out & turn off my tire pressure light. I found this out after I left & called about my concern. The manger apologized for the technician service & will correct my concern.
I came to the dealership to compare prices for CR-Vs and met Tiffany Shaw! She is both personable and professional, with genuine care and concern for her customers! Tiffany turned my comparison shopping into an excellent car buying experience! She made sure I was happy with my purchase every step of...
What a terrible place ! I was quoted almost 2400$ for a compressor, and recharge. Then called a Honda closer to my house and got quoted 489$. They said my compressor was fine and that I just needed a condensor. DO NOT GO TO THIS HONDA THEY scam you.
Before this week, me and my family have had a very fairly positive experience with this dealership. However, the Parts Department was able to do nothing for me for a mistake on their end. I had purchased a spare key from the dealership for my 98 Honda Accord. It was a transponder key. Yet, Jeff, the...
Ray Sanders did a fantastic job finding the car I wanted! Ray Sanders made me feel like a PRIORITY!!!!! Ray Sanders cared about all my concerns and addressed everyone of them! I will tell everyone I know to ask for Ray Sanders at Priority Honda when looking for a car! I have purchased five new vehic...
Great service and the price wasn't out of control which surprised me. I don't take my cars to the dealership for service but I will return here for my daughters Honda.
So this is my third car I have bought from Priority Honda .. my most recent purchase was unplanned due to Hurricane Matthew..Vishan and Aaron made it happen ... thank you guys for your assistance .. You have a priority customer for Life
I bought my Kia Rio back in May and Mr. James was very helpful, excellent service. Only thing, it took hours for every thing to be done i for me to drive off the lot, but i was happy.
Our salesman Jeff was very helpful, was able to help fix the errors on my credit report in order to get up approved to finance our vehicle and was extremely friendly and helpful.
Hi, I had a little trouble in buying my new 2015 Accord with the trade-in price on my older vehicle but it worked out and so I give them 5 stars for every thing including the final negations. Thanks to Mike my sales guy for a super job.
very good place they have lot of collections and the sales man "HUGH" is very friendly helped me to choose right one with the best price. i highly recommend this place and i loved my car.
I went in for my state inspection and decided to talk to a sales rep. Sir Travis Robinson was absolutely wonderful. Upbeat and friendly Sir Travis worked very hard to get me what I wanted. I am very pleased with the way I was treated and was not talked to like a nice woman but as a totally no wha...
Super nice and even provided a free loaner so that l wouldn't have to sit there all day as l live beyond their 10 mile limit to take you home. I had been with another Honda dealership since l bought my 1st Honda in 2010, it pays to shop with different dealership for best price on repairs and regula...
My wife and had a great car buying experience at Prioity Honda recently. Our salesman "Freddy" was great! We went in thinking this would be a typical stressful event but Freddy really handled everything so efficiently that we got what wanted at the price we needed and were driving out of there in r...