I've been loyal to PCMC for more than 13 years. i think its time to change for more reputable hospital. I've requested for medical report for my Socso claim and till today after more than a month im still unable to get it. I was told by Record Dept , my attended dr i.e Dr Deepak Sigh was too busy ...
I thought can hv a better services after paid more ..PCMC wahhhh! But Very bad service given by the OSH dept..
No one call after 2pm n i myself call n find out the dept closed by 4.30pm...
What a big mistake for me to walk in to PCMC...better pi klinik biasa kot nxt time!!!!
Good treatment, but PCMC gave me a CD for my lung x-ray. Come on you should give a usb drive instead, who even use CD now. Hardly find a laptop with CD player nowadays.
This hospital terrible for slip disc. I was treated for pneumonia and the Dr is good. I walked in middle of the night as I was having acute pain and L4 L5 pain muscle pulling with difficulty to walk. The assistant of doctor or nurse call the doctors and the doctors instead of admit me in to check me...
I have been to this hospital couples of time, thus far the service is good, the staff have always been pleasant, which I have not experience any where close to this from other hospital. This hospital do not give me a sick and drowning feeling, instead it feels peaceful and professional.
Delivered my 3 kids here! Dr Kk Iswaran is surely the best for me. The nurses are extremely warm, kind and helpful.
It was rather the most disappointing experience for a hospital with an alleged very high rating .The manner in which the information relayed 4 hrs before the scheduled appointment was very encouraging . Following the defined timelines I showed up at the admissions 10 mins before admission closing ...
Hospital facility was very nice and comfortable for everyone. Excellent staff service and make sure every patient feels at home.
Waiting time - depends on GL/insurance approval. Sometimes it can be very quick, sometimes it can be very slow. Pharmacy department really need an improvement. Too many patient waiting for medicine but only 2 person at a time in-charged at the counter even though there are several counter provided s...
i would like to give my pwrsonal feedback.
pcmc really need to improve your customer service and internal process.
i come at 945 for my 1015 apt, only end up meeting the doctor at 1055, n only for 2 min before i was re-routed to registration counter, to request for another GL.
Spend another good ...
Recommended as the staffs are efficient with 1st facilities
We went to the emergency room of the hospital, we were taken fairly quickly and the nurses and the doctor were very understanding and went out of their way to help us. We stayed in all 1h with a bag at the end with our bill, prescription and medication. No need to search for an emergency pharmacy at...
Upscale hospital with slow service and lack of staffs
Hotel facilities basement parking a bit expensive. Complete facilities atm, convenient store and cafe. Also can do the executive screening here. Stress test facilities.
Made an appointment just 2 hours before visit, everything was pricy but for a reason, it was a pleasant building and environment, super fast service, real fast, overall it was a great experience. (Similar to many other places in Malaysia, staff shall further improve in professional-service-delivery)
Good service. Nice building design, feel like in hotel. Staff are friendly. Have indoor and outdoor parking.
Do not go to Prince Court under any circumstances.
I went to PC because I was having chest discomfort and difficulty breathing, along with fatigue and fever. I arrived at 1130 am. By 2pm, I had yet to see a doctor. The nurses had come in and done 3 separate blood draws with zero explanation as to...
Despite is a great and well design hospital the level of attention and services at the Emergency Dept is substandard . If you have serious issue avoid the Emergency Dept f this Hospital . After waiting for an hour I was at the Dr consultation room and he asked me to wait another 5 hours for an MRI b...
Refer to sign boats boards are more accurate than asking the staffs around
The famous hospital in Kuala Lumpur, quite clean and friendly service. Only the price of a specialist is expensive, almost double compared to doctors at Mahkota Medical Center Melaka.
Good hospital with the latest technology... not many people so its fast..
Visited my client here, Alhamdullilah he is doing OK. Great hospitality indeed.
The health screening was really bad, there is no system and it will take very long for your turn. Worst, i was told that they have to let some vvip cut queue which makes others wait for a longer period of time. the whole process will take around 6-7 hours. not recommended for elderly patients. Price...
What kind of hospital that make you wait 30 minutes on the emergency?
If you have an emergency, I could not recommend anyone to go to this hospital. We went to the emergency department because my baby had trouble breathing. The doctor that attended our baby said we need to admit him. Unfortunately all the rooms are fully booked and only VIP rooms are available, which ...
Very friendly and competent, many doctors who studied all over the world. I felt well treated, had a nice single bed room and a huge variety of food every day, even the view out of my window was great! I wish they would have given me a splint for my broken foot, but all in all I had a nice and comfo...
I recently visited their emergency room, although I would say a more accurate description would be a walk-in clinic then an emergency room. They were quick to see me, but the doctor was a disappointment. He seemed to be in a rush to send me on my way, although there were no other patients after me. ...
Came earlier on monday the dr asked me to set an appointment with him on tuesdAy 1030. Came on tuesday and waited so long for registration, by the time I finished registration they said dr has gone to operation theater and ask me to come the next day. i came to fix my fistula. My dialysis was due ye...
Been here several times during an expatriation to KL years ago. Back on a business trip and wanted to see a doctor. After 20 minutes of being place on hold over and over again, punted from department to department, I've given up and am calling Gleneagles, Princecourt's competitor.
Super rude and low class reception and doctor at emergency counter.
Don't ever go. Unless u wana get humiliate by them even u pay those high bill.
Great customer service in wad 5H. Nice nurses n doctors
Why is this hospital getting so many bad reviews???...with typical PR response to the comments?..
Owner why is your hospital getting such devastating reviews after these important patients have spent so much of their time and hard earned money at your facility?...why do you have greedy incompetent ...
Definitely the best hospital i've ever been to. All the services are great and the doctors are excellent, they're experts in their fields & very professional
My father, my aunt & uncle have had surgeries here & I've been referring my families & friends here and they are also very satisfied with a...
Nice ward rooms with good views. Friendly and helpful staff to assist. Overall performance is fairly up to satisfaction.
Very bad experience; the receptionist don t pick up the phone or the keep you on the line and later drop it; the doctors sells medicine you don t need. Never again!
The best doctors and very clean and organized but very expensive
This hospital looks nice and shiny on the outside, but is run by completely incompetent, emotionless, noncaring, money grabbers. They will put money even before the health of a 10 month old baby that hasn't been able to keep any fluid or liquids inside him for three days and is crying while in uncon...
Went to emergency because I felt a swelling in my throat, and was having a little trouble breathing. Wait wasn't too bad, and doctor was friendly, but he told me to make an appt. with a specialist for the next day, and gave me a blood test which was unnecessary. They didn't really try to figure out ...
We we're tourists at that time and went here with Otitis and the service was very fast, professional and helpful. Highly recommended!
Emergency ward doctors are like the front line, need plenty of improvement, disappointing for a 5 star charge but with 0.01 star services
Out of expectation. The doctor Nik Nur Eniza she is lack of experience to give a proper advise as a doctor. I m so disappointed.
Has become a slow local hospital, expat services go on the same line as government coupons. Not recommended anymore.
Highly overrated. Its a pity that this place is so beautiful but it is the staff who spoils it. Service is super slow and the staff are always confused. No dinner provided after surgery because it was past dinner after the surgery. Have to get my own from Coffee Bean at ground floor. Dont waste your...
The 1 star is for the facilities, clean and with nice restaurants and waiting areas. My experience with Dr. Danish was shocking. He was dismissive and uninformed (which is shocking for a specialist). I ve since used Gleneagles and the service has been superb in comparison. First time poster
I was hospitalized for 5 days due to acute bronchitis. From the moment I arrived at the emergency, the nurse takes care of everything. As I could not speak much due to having difficulty to breath, they treated me though I have not managed to get my GL from insurance yet. The doctor at emergency keep...
At 8 am I took my daughter to the Emergency Department after hours without an appointment.
A young English-speaking teacher carefully examined me.
The registration fee, consultation fee, drug fee, and CT scan fee were 700 ringgit (about 17,000 yen).
I think that it is comfortable and cheap when I...
My partner got dengue fever while in Thailand and his high fever and all the symptoms started when we got to KL. From the medical assistance insurance, this hospital was recommended to us, despite not having agreements with Malaysia. The truth is that the attention was barbaric, very good. Very good...
I took advantage of my special medical coverage while on a work mission, and visited (as a tourist) this medical centre for an Executive Health Screening. Given the charges for this screening (high according to local standard), the medical services offered were good and very efficient (especially co...
If you wanna come here you have to bring your pocket money for food and extra treatment but the rest is under insurance...or you'll regret...expensive using pocket money but satisfaction by insurance.
Good service. However, if you come to register without printed GL, you will have to wait for the slow counter to process your registration.
If you have a hardcopy of GL, you will be directed to express counter.
Not sure why PCMC differentiated this kind of process in this digital era. They aut...
It is not recommended to introduce the problem of medical cards. The medical expenses are about 68000.00. (Insurance 31000.00) Stupid executives should pay 100% of the fees before they go to the hospital. The problem is that they have problems with the network. Whose question is this? After a long t...
Visited the ENT specialist Yeo Sek Wee and was absolutely appalled at the consult. He did a very superficial examination and immediately recommended the most expensive surgical option. When trying to discuss other options he arrogantly ruled them out. Worst bedside manners of any doctor I ve come ac...
Admitted here, Overall it was nice place, calming and relaxing, doctors and nurses were really friendly and helpful.. Just one thing, for couch in the patient's room, do inform the patient or guardian so that they can pull out the 'leg rest' of the couch to transform to be a comfortable bed instead ...
The worst hospital i have been to in my 5 years of stay in KL. dont go if you dont have a whole day to spend! people are (trying to be) nice but the systems there are centuries old..reminded me of some govt offices back in india!
Your nurses are not well trained . They were not tactful. Puan haniza , the admission manager was rude and went on to make statements that does not justify her as a manager . The doctors had more empathy than the nurses . The emergency dept were ok but nurses generally were not of high standards. To...
Did the standard STD test here. Price is 150$. Waiting queue is 1.5 hours. The HIV result is ready in a 5 hours. The rest was sent to me by email 13 days later. I believe it can be done much faster for that price tag, correct me if I'm wrong.
They care about the money not the patient. They wouldn't discharge me without paying 1000RM discharge deposit. And they had billing agreement with my insurance company. Have not got my discharge deposit back after a month.
There is no hygiene in this hospital, nurses are doing blood tests without...
This hospital selling ONE mask for almost RM12. Go to hell.
I ve been to many hospitals in the US , Australia and in the meddle east, this hospital is special. The service is fast , the staff who are friendly and care about you , what make me amazed, is when I went inside this hospital, it looks that you are in a hotel with super caring customer services. T...
Went to see the doctor for 10 minutes and they charged me rm200 for consultation only. So, nope not the best experience
The room could be improved by having brighter (pestal) colours for patient stays. It was gloomy
With all these great reviews I really think the awful experience I had at this place is unfortunate.
I'm traveling into Cambodia and went to get anti malaria medication. Instead of giving me Doxycycline, the doctor insisted on giving me the more expensive alternative. I asked him specifically for...
I got sicker well waiting. They over prescribe medications. Dr. explained two, by time I go to pay, they added 6 more! Tried to charge me for medication I didnt take. Prescriptions are over priced by 50% compared to other pharmacy in kl. Be very careful, watch them very carefully if u go. Update, O...
I gave birth in this hospital and the service I received was exceptional. I was only in their standard room but it was spacious. The nurses were very kind and helpful with my baby and gave some breastfeeding tips.
I continued to send my daughter here for the paediatrician and was very happy with ...
While the doctors were nice and experienced, the waiting time was ridiculous. Been a patient here for more than 2 years (following up for a thyroid disorder) and every single session, I have to wait for at least 3 hours or more just to see the doctor for less than 5 minutes. I would have blood test ...
It is a place that I spent a lot of my time due to a knee injury. The Ortho consultant and physiotherapist were excellent and professional. Absolutely enjoyed my time there especially the heated pool throughout my rehab. Only problem is the constant long queue in Lobby 2A and the lack of food select...
How come the waiting time of a private hospital is longher than the public hospital? It took me more than 3 hours to check-in room and more than 5 hours to discharge (not the promblem of insurance side).
The medical review also need to wait very long time. All you need is to wait wait wait and be v...
Overall excellent service quality and facilities, particularly if you are staying in city center where its convenient to access the hospital. The doctors at A&E are friendly and will try their best to make you feel comfortable. Registration for the specialist clinics is also done well and quick time...
No respect for others when it comes to time management. Today is my third visit. Same case so now I am judging.
Registration- wait time 30 minutes + too much paper work. Same info is asked several times.
To see the doctor- it was effecient and done within reasonable timeframe.
Billing- ridiculous...
Not a patient but visited a friend who was admitted there. Good and clean facilities and the nurses were courteous . In general , private hospitals in Malaysia tend to over-investigate and over-treat and recommend unnecessary procedures.
I went to the prince court 10 times and the hospital is like hotel but stuff there are awful and they don't know what is respect and also doctors in emergency part are horrible.
For first consultation with specialist you must pay like 250 RM and for first consultation in emergency part you must pay...
Each time the call must sound ... price court. It may take a lot of practice. Wew ...
It's a well managed highly recommended hospital. Mostly people who came here with big insurance policies. Staff is friendly and well dressed. Big lobby wide corridor and many lifts lobbies. Expensive but OK.
I am very impressed by the level of professionalism and the expertise of the doctors and staff. My son had his ACL Reconstruction Surgery and the entire process went very smooth in a systematic manner with efficiency and professionalism. The surgeon Dr. Asri Ghapar, who performed the surgery is just...
Pharmacy section is too slow vs other private hospitals.
Sounds like government run hospital, don't accept international insurance like Cigna ... very poor communication skills
Unwilling to help, disinterested, borderline rude staff in an overrated, rundown hospital. Turning down patients in need who are willing to pay any price to see a specialist and get treatment is highly unprofessional. I ll never set foot here again.
Had a pleasant experience with Palliative Dr Nick when mom was admitted, she's getting discharged the day after. He explained the situation very well. Nurses were very friendly and helpful, always willing to explain. The coffee vending machine on the 1st floor is a good place to get a cuppa before v...
I think the best doctor among all the doctors that ive seen is dr. daneil lee. he is the most friendly and polite doctors. im glad hv choosen this doctors.