Utterly disgusting service. Powercor have absolutely no idea what they are doing and no regard for human beings in need of basic services. Staff are rude and unwilling to help. 20 business days for someone to come out and install service?!?!? If they stuff it up (about 95% chance they will), it s ba...
Disgraceful customer service. I have had a very large power surge which caused a high voltage injection to major appliances on the 1st of March. After 9 weeks of very poor communication and only 2 return phone calls after making countless phone calls, I have resolved myself to think that Powercor ju...
Tore up the entire of our healthcare shop front and knocked out our power with no notice and no plan of how our medical clinic could continue to function. Absolutely disgraceful, unsafe and disrespectful. Unbelievable.
It s a Friday evening and everybody going home to see there wife and family and we waiting for nearly 4 hours and still we don t know when they gonna come and fixed the power line not only us there is the property owner and our 2 company supervisor + ourself waiting in the road for the company elec...
Most efficient power distribution company in Australia!
Professional people lot of work and friendly environment
NOT happy with Powercor. As an electrician I have no choice but to work with this company. They now have an econnect online portal for there area. So i have to lodge paperwork with the retailer and also with power cor through this system. To book a job through the system we need two accounts. One fo...
No notification of 2 planned outages of several hours each! How are they even allowed to do this?
Powercors customer service is very very very bad. I made a application 8/2/2018 for a new meter connection today is 11/04/2018 they still didn t give me a date to connect the meter. I am calling them every day waiting 30-40 minutes to speak someone and getting same lies (we call you back today).
They try to charge your credit cards for bills before you even get the bill. (I don t remember writing them a blank check when I signed up with them.) Even when you pay your bill on-time the system does not seem to be updated so they phone you asking for bills already paid. Power companies in Aust...
I made a phone call regarding some problem I experienced. The customer service rep was nice and passed me to some "manager", who was RIDICULOUSLY RUDE. She possessed absolutely no professional knowledge and did not solve my problem. All in all a total waste of time. One star is Google showing mercy ...