We ve been seeing Dr. Glassman for over 11 years - and she is an amazing pediatrician. Thoughtful and incredibly knowledgeable, she strives to figure out what s going on when one of our children is sick. She also takes the time to call us directly when more complex lab results come in, making sure w...
My daughter has come to the practice previously for ear piercings so naturally when I found out she had been exposed to someone who was confirmed positive for covid and she has been developing symptoms I called to setup a covid test. Instead of taking initiative and trying to resolve my problem the ...
Doctors are good and it is a clean place. It s busy all the time and sometimes feels like a doctor factory. Don t expect the doctors to remember your child next time because they probably see hundreds of kids in a day. You don t get the personal relationship with the doctor but on the plus side you ...
Hands down the best pediatric practice out there. We've been coming here since our boys were born (over 11 years) - the doctors and staff are absolutely the most competent in the business. We've never been turned away, always seen very timely, and the end result is always spot on. Specifically, t...
Upon arrival, the check in lady did not take my name and told me to wait. so I did. I thought she knows what she is doing, but she clearly doesn't. Moments later, she called me by someone else's name. Yes, she totally forgot about me and mistakened me for someone else. She apologized, asked my name ...
a hard lesson learnt , it is not a in network for my plan, I was told after , eventhough I checked at least 2 times with the staff. : ( . The staff is not helping at all
the office charged high rates for out of net work plan. 10 minutes visit for annual check up costed almost $1000 for 2 kids...
We love Potomac Pediatrics! Everyone is very helpful and makes visits very smooth.
My kids are now 16 and 19 and we have been with Potomac Pediatrics for 16 years. My husband is an emergency physician so we have a very high standard to be met for medical care for our kids and the physicians and staff at Potomac Pediatrics have consistently met and exceeded that standard. I highl...
We were surprisingly excluded from the practice due to the COVID-19 social isolation measures that we took to protect our newborn and elderly family members. It was handled in a very unprofessional way, without a proper notice and in a very rude form.
We ve been patients of Potomac Pediatrics for 6...
This practice is a well run community of wonderful doctors, nurses and staff. They work efficiently, are always responsive to phone calls and emails and genuinely show care and concern for their patients. We love Potomac Pediatrics!
I ve been taking my almost 2 year old son here since birth. I ve always had a great experience. The staff is friendly and efficient. The doctors are knowledgeable and have great clinical skills. We have seen Dr Schiebel and Dr Mechak and both are great! In our most recent visit, we brought our son f...
I LOVE this pediatric office. They are so welcoming and kind. Sick children go directly into a room and it s easy to get an appointment. We have seen two different doctors at this practice and I am so pleased with how professional they are. The doctors are very thorough and attentive. My son had to ...
My daughter has been seen in Potomac Pediatrics since she was born and she is 14 months old now. I m so glad that I chose them. All the team including the doctors, nurses and admission personnel are nice and profassional. Any time we needed a special/ urgent care for our little one, they were ready ...
Great pediatric office! The best! With expert pediatricians and nurses! I am so happy I take my little ones to Potomac Pediatrics!
Jessica in "Referrals", please answer your phone and messages. I left 3 voice messages and the hospital also left messages/called twice. You were either at lunch or in a meeting each time I called. You also promised to fax over the referral but it had been over 48 hours.
not even one star. these morons not even deserved a star. bad quality administration and they want you rob you. dumb idiots ask for initial visi fees. asking for money in each visit even we have to change diaper at their clinic even we have insurance. bunch of dumb idiots girls are sitting on front ...
My kids are now 16 and 19 and we have been with Potomac Pediatrics for 16 years. My husband is an emergency physician so we have a very high standard to be met for medical care for our kids and the physicians and staff at Potomac Pediatrics have consistently met and exceeded that standard. I highl...
Very poor experience. Tried to make an appointment for my children's flu vaccinations and was told to come to the flu clinic because they don't do appointments for flu shots.
I dutifully brought my young children in during clinic hours, only to be refused the vaccines as we were new patients. Was...
This is a relatively large medical practice, but the personalized attention and responsiveness is incredible. Their lactation consultant, Maureen Mills, is a hero.
Do not bring your babies here!! Patients are sales not people
I have been taking my three children to Potomac Pediatrics for over three years. I have never missed an appointment for my children throughout this time. The other day, it was snowing, and I had made appointments for my four month a...
I had a bad experience at Potomac Pediatrics. I took my daughter for her first checkup there and someone stole my sunglasses from the bathroom! I left it there by mistake and when I returned looking for it after 15 minutes or so, they were gone!
Although this is no fault of the doctors or staff, I ...
The Dr's are very good, the office has limited well visits for older kids, but great availability for infants. No sick and well waiting rooms but they try to take you back quickly for well visits. The office is weird, yearly fee per child and they want your credit on file which is the first Dr. I've...
There's always a same day sick visit spot open. All of the physicians are very knowledgeable and have great bedside manner. The office is very clean and the administrative staff is friendly. They implemented a "fast pass" system where you check in with someone up front and a nurse takes you and your...
I will preface this by saying their staff are amazing in person; however, they are terrible at answering their phone. For a practice with a supposed patient centered approach, they are pretty terrible with talking to the actual patient about getting an appointment. You always have to leave a voicema...
They are amazing at Potomac Pediatrics. Every doctor and nurse my child has seen is friendly, patient, and can answer any question I have. They are also incredibly efficient and wait time in the lobby is minimal, we have never waited more than 3 minutes. I feel very confident we are receiving the be...
Such a nice office. Everyone is amazing from the front desk, to doctors and nurses , to the checkout staff. So glad I picked them as my son s pediatricians.
Very well organized office and all of the providers (doctors, nurses and PAs) are great. Wouldn t take my twins elsewhere.
The doctors are fine but the administrative staff lacks customer service skills. One time I was there checking in at the time of the appointment. As I was checking in, I got a phone call from a different staff asking if I was going to make it on time. Then they refused to see me and asked to resc...
I used to love this practice, but they have become a bit too big and corporate. No more personal attention or understanding, unfair fees, rude and condescending office manager, etc. They do have a lot of "extras" that are good, like answering the phones starting at 7, extended hours, same day sick ...
We've been using Potomac Pediatrics since moving to the area in 2013. Every experience has been wonderful. The staff, nurses and doctors are very caring and have great bedside manor with my kids. I would highly recommend this practice. Typically we see Dr. Scheibel and Dr. Potter, but every doctor w...
My wife and I have truly enjoyed our experience with the Potomac Pediatrics community! We were referred by several friends and since our daughter was born in nearby Shady Grove, all of the doctors have been so wonderful to us.
As first time parents, we are overly anxious, unsure and ask a ton of qu...
You cannot find a better practice to take your children to. The doctors are great and responsive and the advice is spot on. In addition the practice is constantly thinking of ways to make your experience better from the minute you walk in the door until the minute you leave. Wait times are short, ...
I'm blown away by this practice. They're the most professional, technologically integrated, and put-together practice I've seen. I wish they took adult patients so I could come here as a patient. There are really too many good things to say about this place. They have a class for parents plannin...
I want to say thank you to Potomac Pediatrics for what they have done for all of their patients. I am grateful for my family to be part of this practice. Amid the pandemic they went beyond expectations. They set up outside sick visits, kept us informed and recently offered us testing. I had to take ...
We ran a few minutes late because my wife was sick. I called ahead to let them know before the appointment that we would be a few minutes late. We arrived 20 mins late and was told they couldn t see us which I understand. They are charging $100 for this now which is completely irresponsible and gree...
We love Dr. a Heather Davies! She is kind, caring, knowledgeable and very patient. The whole office is very efficient. Our kids took some personal training sessions with Coach Allison and she was great too! I highly recommend this office to all my friends with kids!
I''m disappointed with Potomac Pediatrics. They're efficient. But most medical offices have gotten more efficient over the years. Their efficiency does not set them apart, nor does it warrant their extraneous and punitive fees.
First, there's the yearly fee. They charge this for each kid every ye...
We are very pleased with the Pediatric Services and the care my children receive at Potomac Pediatrics.
Carlisia the Front Desk Receptionist was very disrespectful, she refused to take my sons appointment arguing that we should speak to a nurse via phone. Keep in mind that we had already spoken to a nurse the night before and the nurse told More
Dr. Shira Weiss and the entire Potomac Pediatrics team have been incredibly supportive since before our day was even born. We don't live near the office, but the drive is so worth it. The office staff is a well-oiled machine, the resources are plentiful and fitting, the office environment is beautif...
All this practice cares about is money! We got charged $610 in one month for non covered services. The final straw is when my daughter had a stomach ache for 2 days straight and they told it wasn t worth my time to come in because all they ll do is refer me to specialist and suggested to just go ...
I wish I could find an adult primary care practice as good as Potomac Pediatrics!
Potomac Pediatrics has been caring for both of our children since birth. I can t say enough about the physician team there (special shout out to Dr. Caren Glassman!!) from their knowledge base to beside manner, it s always a good experience for both our kids and us as parents. From the second you wa...
My daughters (13 years old and 17 years old) have seen doctors at Potomac Pediatrics since birth. The doctors in this practice consistently provide solid medical advice and treatment. In comparison to other doctors, this group s medical expertise extends far beyond most and they are incredibly resou...
We love PP!!! They are the best. Even though we live relatively far from the office, we still continue to have our kids stay as patients because we love it!!
Great place. The doctors are nice and care for the patients. I highly recommend!
I love Potoma Pediatrics ! My son has been going there since he was born and very happy to be taking my daughter also ! All the doctors are just amazing!!!
We love Dr. Potter. She takes time to go over everything with you and you can feel that she really cares for kids. Never had any issue with appiappoint. Potomac Pediatrics is the only place we know for my son since he was born .
This is an amazing practice. Both of my kids have been seen at Potomac Pediatrics since they were born (they are 10 and 12 now). I cannot say enough great things about Dr. Glassman who has gone above and beyond when treating my daughter who has special needs. My kids have been seen by most of the d...
Very worst experience with the staffs in this clinic and especially with the interim manager Chris. I went for sick appointment for my 20 month old son. Looks like I had balance for about $29 it seems which they are saying they sent it through patient portal which I didn t know. I told them I will c...
Doctors here are good doctors, but practice only wants to charge you for every single little thing. My son WAS a patient for 5 years, but now we go somewhere else that is awesome!
Medical service is OK (we liked Dr. Mechak), but the administrative service is terrible.
While the place looks fantastic, with an aquarium, automatic drug dispensary and all, our family found medical care to be overall substandard when compared to Children s National or Bethesda Pediatrics.
Ca...
Dr. Fishelberg is a wonderful doctor! We love Potomac Pediatrics. My daughter has been a patient since the day she was born and we have always been happy with the level of care that we receive.
I can only speak on my visit for an ear piercing, as this is not my child s primary care location. booking was fairly simple. The front desk was helpful with payment. Wait was minimal. The PA did a great job with prepping and piercing my child s ears. Of course baby cried, but it was fairly quick an...
This is the preeminent Pediatric Care in the Rockville Gaithersburg area. The staff is friendly and has good experience in managing the ailments of small children.
The staff and doctors are very friendly.
Super great pediatrics
They ve always managed to squeeze me in when my daughters sick. NEVER have to deal with a wait time! Always feel like we re in and out pretty quick!
My children have seen Dr. Glassman and her associates since 2006. I have nothing but good things to say. If you leave a message on the weekend, someone will reach out. If you deliberating about whether symptoms warrant an office visit, a nurse or PA will call back to discuss and advise. The pract...
Drs are great!
They have Advice Nurses who are great -- esp. for anxious parents with infants!
Their staff are great!
Their coffee machine is great!
This is a first class operation.
There has always been someone available when my 4 year old is in need. If pediatric urgent care has been necessary, I get a follow up call the next day. I love Dr. Jalazo and the nursing staff as well for their relatability and professionalism. Those assisting at the front desk have always been kind...
Great place for amazing doctors. All of them have been wonderful.
We missed an appointment once And I was so worried about the missed appointment fee. However we got a wonderful call from Allison and she was really sweet about it and understanding of our situation. I was really impressed with th...
I chose this place because of a friend's recommendation. I am happy with this decision. They are a group of doctors and supporting staffs. If you are not picky about seeing a particular doctor, you can get an emergency appointment often on the same day or the next. The doctors are competent and ...
I really regret to be writing this review because Dr. Fishelburg is a wonderful doctor and we will really miss him. However, the front desk service and customer service in general is appalling. Just decided to change practices today - Potomac pediatrics office staff are unfriendly, not accomodating ...
Great staff, no wait time. What more can you ask for?
The one good thing I can tell you is the doctors are the best. They are thoughtful and kind and take their time to explain. The staff however is inflexible and many time impatient (especially de financial department). They are intolerant with delays and will fine you with a $50 fee no matter what ha...
This office is wonderful! Everyone is very helpful and all of the doctors are great to work with!
Very good doctors, cared a lot about patient safety and health.
The Staff and Doctors were all great, but I left the practice as I completely disagreed with their COVID cancellation policy and the way we were treated.
My daughter woke up with a runny nose the morning of her 2 year wellness visit and were told we had to reschedule her appointment for 2 weeks f...
Very pleased with the quality of care from the pediatricians with Potomac.
It s amazing how everything here is about the money. That s the reason they are in business. After that they provide medical services.
I m not poor and thanks good I can provide nicely, but the way Potomac pediatric run their business just makes me sick. (Maybe I should go to a dr). Oops - that jus...
I recently posted a review based on my recent interaction with the office. To my surprise, I actually received a call from the office to explain some of the issues that occurred. I appreciate the effort and time for the office trying to get things right.
PP has nice doctors and nurses. The office...
They are the most amazing practice I've ever been to. The staff is great, no wait time, clean and pleasant office space.
I love Potomac Pediatrics! Amazing doctors and triage nurses! Staff is very friendly. Always make me feel comfortable and my children love going.
We really wanted to love this practice, however unfortunately cannot recommend it to the community. Our son has some special needs, and we were upfront with the practice. They were very confident and assured us that their practice could provide him with adequate care. We did not feel that the first ...
My experience with this practice has been top-notch. I have never had any problems getting a same-day appointment for a sick child and their phone lines open at 7:00 AM - that is so convenient when I need to plan my day. Their hours are great for working parents and their nurses and doctors are know...
My 3-year old daughter sees her doctor her. They've always been great.
So happy with everything, from the swift check-in process to the empathetic care, especially the wonderful doctors Davies and Fishelberg. I also appreciated the swift handling of a suspected T1D/DKA diagnosis for my son recently.
I can't say enough about how much I love Potomac Pediatrics. The entire experience front desk, nurses, physicians, lactation, billing, they are all friendly and helpful. The physicians I have seen there take their time and it feels like they are connecting with my infant daughter. Right after birth ...
For the 3 years I have lived in Maryland, Potomac Pediatrics has been my healthcare provider for my 2 daughters; now on our 3rd doctor with the group (doctors leaving the practice) and we stayed supporting them as they navigated change. Trusting and supporting the practice.
With COVID and job lo...
Dr Davies is WONDERFUL and that s the main reason we stayed from birth till my daughters second birthday but enough is enough. Getting a sick visit is so hard and shouldn t be that way I called before with my daughter running high fevers of up to 104 but had to wait till it hit 105 for them to be r...
We have been at Potomac Peds and love it. Never an issue getting an appointment, hours are convenient for working parents (evenings and Saturday mornings), speaking to a nurse is fast and easy, and I have not seen a doctor that I don't like. They also round at Shady Grove, which is great for whomeve...
Professional, kind attentive staff and doctors. Definitely recomended!
My daughter has been going here for the past year and we are very happy
The office and everyone in it is so efficient, kind and professional!!
First of all, Dr. Suri and the other providers have been good to us. However, it is very disheartening when the the office staff does not make considerations to accommodate a toddler who is 10 min late for a follow up after diagnosis of croup and steroid treatment. Despite leaving the house earl...
My son has been a Patient at Potomac Pediatrucs since he was born. We have been extremely satisfied with his care. The Pediatricians, Physician Assistants and Nurses are all amazing. The Nurse triage phone line has helped us numerous times answering questions and giving us advice. We love that the ...