PioneerRx is the most user friendly and intuitive software I have ever used. It's easy for interns to "catch on" or for seasonal (college) employees to get back into the swing of using it proficiently and quickly. The support team is absolutely incredible. Call backs within minutes and changes th...
Absolutely love working with this software. My account manager is always very helpful and if she doesn't know the answers to my question she will find it.
Extremely unprofessional support staff. You will call and get 5 different answers for the same question. We were initially sold on the whole we have great after install support not true. They also do not have anyone who can read or understand their own contracts, which is hilarious. They also like...
We have been using this system for about 8 years now and I do NOT recall the last time or if ever we were satisfied with their policies and/or customer service. You buy a item from them they do not tell you at all the shipping cost then the invoice you with the cost at which we could have purchased ...
Best costumer service. We work with many pharmacies and integrated with each of their pharmacy software. For far best is pioneer rx . Best , fast and the quality is
As a client of a local pharmacy who uses this software, I can't speak to the software used behind the counter. However, it's been nearly 3 months since their app has worked for me and it is affecting my health--when I was a customer of Walgreens, I never had missed doses or late refills. I've had a ...
PioneerRx is one of the easiest and most user friendly softwares I have used. It takes no time at all to understand the system. PioneerRx also has one of the best customer service teams and respond back in a very timely matter if our pharmacy ever has any questions that need to be answered. Our phar...
Well honestly I do not know where to begin. We bought the software and were given a total of the software NOT an itemized list. When the product arrived and we looked over the invoice there are hundreds of dollars worth of equipment that was NOT needed but they refused to take those back and that wa...