Percy's is awesome! I've been roofing for twelve years now, it's messed my back up, and I thought one of those nice expensive mattresses would help me sleep at night, but never thought I could afford one. So I just dealt with it. I had no idea I could find such a high quality bed for such a low pric...
Upon entering, the staff was very friendly. I was helped by Product Specialist Jeremy Nork. He was very courteous, helpful, and knowledgeable and staightforward regarding my inquiries about refrigerators, specifically in their outlet section. It was my first experience at Percy's and I will be glad...
Had an amazing experience at Percy's. Had been to Home Depot but at Percy's, Jeremy, my sales rep, was so helpful, knowledgeable, and informative, never pressuring me about anything! I ended up buying a Bosch dishwasher with the latest technology along with a fridge, microwave, and conduction rang...
We decided to go to Percy's as we were updating our kitchen. We were fortunate enough to be assisted by Meira Kaplan. She was very, very helpful and made our buying 4 appliances an enjoyable experience rather than a nightmare. I would recommend her to anyone who may be interested in purchasing ap...
Nice service. Products were slightly in need of adjustment.
After shopping at 6 different appliance stores to replace our broken dishwasher, shopping at Percy's was by far the best experience. Adrian was most helpful directing us to the Bosch dishwashers that we were looking for and was very skilled in describing the differences and features between the mod...
At the beginning of March, 2020, (March 3rd, more specifically), we suddenly experienced an error code on our expensive Bosch dishwasher. It could not have happened at a worse time - 4 displaced family members of ours moved in with us and exponentially increased the number of daily dishes that now ...
Purchased Electrolux 627 pair washer / dryer today. Purchased other items from these guys in the past. Never hesitated to go to them again.
Fantastic people ( Thanks Scott A. !! ) great price, excellent company.
WAY better than big box nonsense. If need anything else will make one call again !!
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I have many appliances from Percy's over the year. Great selection and great service
We've made 2 visits to Percy's, shopping for appliances for our newly constructed home. Our Sales professional, Matt Wass has provided us with an incredible wealth of product knowledge. He's been both supportive and patient with us as we've worked through some of our space constraints. I'd highly r...
Great find! We searched for a while for a washer and dryer to fit in a tricky space. Finally we tried Perry's and the saleswoman took lot's of time with us to make sure we found the best solution.
Yet another great experience at Percy's, even under the cloud of Covid-19. We have been buying our appliances here for over 20 years - staff is always friendly and helpful, and provide excellent installation and product service. This time we bought a Bosch dishwasher, and it is so quiet, we aren't e...
Percy's staff was knowledgeable and friendly. There were no high-pressure sales tactics, just the information we needed to buy a dishwasher. Staff and customers wore masks, which I appreciated. Delivery on our dishwasher took a while but we are very happy to have it.
Our experience purchasing a dishwasher, with Meira Kaplan, was excellent! Meira was very knowledgeable about the product and explained permitting process very well. We are repeat Percy's customer and highly recommend them for our appliance needs!
We are doing advance planning for a replacement of all our kitchen appliances. Matt Wass , product specialist, was especially helpful today with recommendations and balanced feedback on options to consider. Even though we were not actually buying today -- he took the time to share information that...
I have to say, Percy s is a great place...especially the person who helped my parents find their appliances. I can t say enough about Adrian Chambers! He was so patient, knowledgeable and so kind. My parents had many questions and he answered all and more! Thank you Percy s for your business and out...
Jeremy Nork at Percy's is the go-to appliance expert in Worcester County. Over a 6-year period he has assisted me with a complete kitchen remodel from start to finish and coordinated time sensitive deliveries. These big ticket decisions weigh on a home owner and Jeremy supports you like something ak...
We have been customers of Percy's since we first bought our home 15 years ago. We always shop around, but we continually end up at Percy's for the final purchase. Their sales team is professional, knowledgeable, responsible, and efficient. Our most recent purchase was for a BOSCH dishwasher. Scott A...
Rick Medeiros afforded us exemplary customer service!!! We were seeking several appliances (a dishwasher, above range microwave, and stove) to accompany our kitchen renovation and wanted to shop and support locally. As things are different during this time, we did most of our shopping online to beg...
Purchased kitchen package with Steve Giquinto. He did such a great job helping me keep my overall price where I needed it. Super efficient, knowledgeable, and friendly. I really had a great experience. Thank you so much Steve!!!
Purchased a 5-year extended warranty on a fridge in 2017 and had to use it once for a defective gasket.
The fridge is giving me problems again, so I called Percy's. I was told that I only had $60 to use and had 2 options; either apply it towards the purchase of a new one or get a credit from the ...
Spent $16,000 for appliances. The dishwasher needed a tip bracket installed under cabinet. Percy's would not fix the problem and denied it. The oven failed several times in first year.
I had the very good fortune of working with Katie in Customer Service.
Katie was able to help get a part for me that I didn't think was available. I was very happy when she advised that the part was available and she could get it for me and she did. She carried through and contacted when the pa...
My wife and I have been shopping for all of our appliances at Percy's exclusively the last few years due to their awesome customer service and the honestly of their salespeople. Our latest purchase was a BOSH dishwasher . My wife had a eye for the BOSH before coming in but Jeremy really sold me o...
We purchased appliances for our new kitchen from Percy's in the fall of 2017. We purchased all Kitcken Aid appliances including a 5 burner induction stove top. In approximately five months, 3 of the 5 burners failed. It is now December 27, 2018 and will still have 3 non functioning burners. Percys C...
Salesperson Jeremy was very knowledgeable and helped us find the appliances we wanted. The store was stocked with many high quality ovens, dishwashers and refrigerators. An excellent experience overall.
I went to Percy's because of past positive experiences. The showroom is clean, large and easy to navigate. My salesperson, Rick, was friendly, professional and knowledgeable. I purchased a refrigerator and a dishwasher. Percy's prices beat those of the big box stores and the family owned stores ...
Percy's was recommended to us by a neighbor who had purchased several appliances from them. After scouring the internet, we decided to go with Percy's to purchase a Bosch dishwasher. This decision was based not only upon price, but also on reputation. The entire purchase took place over the phone wi...
I Communicated with Jeramy on line and over the phone He assisted us in buying a new refrigerator. He was knowledgeable about the product and helped us make a decision. The item was in stock and we received it in 4 days. The men who delivered it were excellent, professional, and made sure every det...
David was great, he returned my calls quickly and really was knowledgable on all the appliances. Service was great. the delivery men were also great,,, polite, efficient and right on time!!!
Best experience! We went to Percys knowing what we were looking for, Jeremy led us to the exact product walked us thru everything with our purchase he was pleasant, knowledgeable and made us glad we went to Percys.
Just had a refrigerator delivered to my Mothers' home in Acton. The gentlemen who delivered were kind, polite, professional and efficient. We were told that they would deliver to the threshold, but these fellows installed and removed the old fridge! Thank you so much for your exceptional service! N...
We needed a dishwasher. We had been looking and comparing. We met with Brendan R. . He was very professional and compared the different washers to us. There was no pressure on us by him or anyone else in the store. Great prices, great service and great products! Thank you!
Great experience. Very easy no pressure sales. 5 Stars all the way!!!
Worked with Adrian Chambers! Great experience and good prices!
This was our second trip to Percy's this year, we are replacing older appliances. Walking in the door we were asked if we wanted any help. A friendly sales person that knew the appliances we were looking for was called over. Jeremy Nork was very knowledgeable about the Dishwasher we were looking at...
Great, no pressure service. Prices are good too. If they dont have what you want they can order it. Ask for Scott, great guy!
Just bought a new wall oven microwave combo and had Percy's do the measure and install. The 2 gentleman that came were very knowledgeable and friendly. They did an excellent install and my kitchen was left spotless! Very much appreciated the terrific service-thank-you Jim and Dave!
Gina was top shelf very kind and helpful!!!!! She was a pleasure to do business with. I will recommend this company to my family and friends
David Correia
Mixed feelings. We did get a pretty good deal as we had to buy all new appliances (fridge, stove, microwave, dishwasher, washer, and dryer) for our new house that was being built.
However, the washer and dryer were not delivered with the rest of the appliances as we were told they would be, which w...
Thank you Nick DiBenedetto and team for the 5 star service! Will recommend to friends and family.
Talk about great customer service! Brendan at Percy's is fast and provided me with a number of options. With COVID there is a lot of delays but Brendan was able to track down some appliances for a rental property that worked great!
Salesman Dave was great. Hoping to buy my next refrigerator here.
Have never had a bad experience here. Replaced out washer/dryer set a couple years ago, and came back recently to get our new kitchen appliances suite. Highly reliable, low stress experience both times. Most recently we were helped by Jeremy, who was super informative and patient with us and answere...
My dishwasher broke and I needed to purchase another. I was uncomfortable going into stores to shop for one given COVID-19. I researched highly ranked dishwashers in Consumer Reports and decided to buy a Bosch, but was unsure which model would best meet my needs. The Percy's web site had many mod...
I bought a refrigerator at Percy's TV & Appliance Warehouse in Worcester. Their staff could not have been nicer from the sales guy Dave Brown to the front desk ladies to the guy working the loading dock. All great people and a really great, affordable product. If you're looking for anything, TV or ...
Why is this the first time I went in to this store? This is a great appliance store.
Salesman said appliance to be in on Tuesday and I could pick Wednesday. It was not in until Friday afternoon. Salesman also said he would accompany the email receipts etc with a hard copy. Not done
Have purchased from Percy s before and it always is easy and good. Matt was our salesman and he did a great job explaining our options and helping us make the right decision on a dishwasher. BOSCH dishwasher has been great. We felt very safe in the store with everyone respecting best practices on CO...
If you're looking for a new appliance ask for Scott. Scott made purchasing a new washer machine during a pandemic as easy and pain free as possible. With a few clicks, and a few questions, my new washer machine was delivered and the old one removed. Thanks to the delivery team for taking saftey prec...
My brother Raymond Eichel was in Percy's yesterday and had a great experience. Nicolae Mazilu helped him buy a Bosch dishwasher. He was excellent, personable, knowledgeable and energetic. Thank you.
Just bought a new Bosch dishwasher from Percy's. Super quick and easy, Adrian was great, and the prices were very competitive. I'll be shipping here again in the future.
This should be the only place you go to get appliances and TVs in this area. Super clean showroom, super friendly staff and best prices around. Oh and they price match without question as long as you can prove another retailer has the exact same model for cheaper! Best extended service plans around ...
Thank you Percy's, I had a wonderful experience shopping for a dishwasher today. Tina Marie was extremely knowledgeable with all of the features of the Bosch brand. I will defiantly return for any appliance / electronic purchase.
Let me add to this and say David Bronson the cabinet installer w...
Nice people,Great people to work with.
Fast unloading,good job guys
We had Rick Medeiros as our salesmen, very knowledgeable and polite. Went through many choices for dishwashers. We also needed one for my father in law, had to be simple not a lot of buttons. We found a Bosch for ourselves and a HotPoint for him. Can t wait to get my new Bosch. Thanks Rick for all y...
We worked with Gina Warren at Percy's to select all new appliances for our kitchen. Gina took lots of time to help us to understand what kind of options we had and to pull together a purchase. She was very responsive to all of my questions when I called or emailed her. The new kitchen looks aweso...
Kelly is awesome!
She handles any of my questions quickly and thoroughly.
We went to Percy's today to purchase a dishwasher. I had already done my research and we knew exactly what we wanted. We had an appointment with Jeremy Nork and we were early. He was ready for us and had already reviewed his online conversation with my husband. He was prepared with all the informati...
David and Jim installed our kitchen appliances. These guys are professional and did a wonderful job. Everything went very well without any problems.I was happy to have these guys for installation.
I don't live in MA but was trying to order a part from their store online. I called first to verify a few things with them directly and the lady that helped me was incredibly helpful. Even though she let me know that they didn't have the item that I needed in stock, she gave me A LOT of informatio...
Our fridge and freezer stopped working overnight so we needed a replacement quickly! I found the model I wanted at Percy's for a really, really good price. Nickolei sent me pics to make sure I'd be happy with it and we had it delivered the same day. Great customer service there.
The delivery guys...
Percyshas the best...see Steve G for the best deals. Honest and sincere. Came and set up my HDMI cables and TV. 6 STARS
We entered the store ready to buy multiple appliances. Gina worked with us showing us the units we interested in and also showed us comparable appliances. She was knowledgeable, answered or researched our questions and allowed us to take our time.
With all that is going on with the pandemic, the last thing I wanted to worry about was a leaky dishwasher. I found Percy's on the web and was immediately helped by Jeremy Nork first online and then by phone. We quickly picked the replacement I wanted and needed, purchased it, and will have the ol...
Salesman Matthew Wass was great. Easy and painless.
I had a wonderful experience at Percy with Gina Warren. Gina was extremely helpful and accommodating. She helped us pick out both dishwasher and stove that would match our refrigerator and kept us in the price range we could afford. Out time was limited and she was swift an accurate in the purchase ...
Last night my refrigerator died, so I rushed to Home Depot early this morning. I waited an hour in their appliance section for help, just to be told I couldn't walk in n walk out with the refrigerator of my choice. I had already rented their pick up truck, so I ran into Percys just a few blocks on G...
This is the best customer service we have ever had. Awesome price and unreal communication. Thank you for making holly and john frigid purchase perfect. You guys rock
Despite being in store on black Friday weekend , Saturday , and atleast 6 employees and less than 10 customers, I was not helped for the entire 30 minutes I was there.
Plus best buy down the street is cheaper and better service
I bought a Bosch dishwasher yesterday Nov 19th. The salesman, Rick Medeiros, answered every question my wife and I asked, demonstrating his expertise on dishwashers. He never pushed us toward one model or another, just sought to find the right model that met our needs and budget. When I went to inst...
Needed a D/W in a hurry - Talked to David Brown at Percy's very helpful in recommending different models. Didn't like the ones in stock. Next day, saw another model show up in stock, and called him back. Was able to buy it and pick up within 3 hours! Great service.
Because of Nicolae Mazuli I am a loyal fan of Percy's. We are in the process of selling our house and moving into a condo. I had to buy all new stainless appliances to stage the house. In addition, I had to pick out appliances and a bed for our condo. What could have been overwhelming was fun becaus...
I was very happy with my service today when purchasing a Bosch dishwasher. Jeremy was very helpful and patient, offered me many options, took the time to show me the features of the different models. Prices are comparable. I have used percy's in the past and have always had good customer service and...
They made the purchase of our new appliances easy. They were helpful, caring and good listeners.
Over the last roughly 15 years I have purchased several appliances from Percy's, based on: lowest available price, variety of brands and models available for viewing in their showroom, knowledge of their product offerings - which I have a sense they've carefully selected as products they can stand b...
Cannot be more pleased with my experience with Percys. Purchased a bosch dishwasher for a great price.
When Roy, the installer, arrived, he measured my counter height and realized that it was too short for the model I ordered.
Roy immediately called Nicolae Mazilu, the sales person with whom I ha...
Worked with Rick Medeiros and he was Awesome! Very knowledgeable on the appliances and answered any and all questions. Highly recommend Percy s should you be shopping for new appliances, ask for Rick.
Gina was awesome to work with it s. We knew what we wanted and she helped pick the right appliances for our kitchen. We were in and out quickly and safely.
Excellent service! My sales person, Tina Sunden was helpful but not pushy. She was very knowledgeable and made my purchase very fast and easy. The delivery guys were very polite and on time. When does THAT ever happen :). I will definitely recommend Percy's to my friends.
Purchased a TV on cyber monday. They were able to hold the TV for me to pick up the weekend before Christmas. SO HELPFUL! Thanks Brendan. My son opened his TV and was so surprised. The TV reception is awesome. It is HD capable and he has been able to connect his computer to it.
Great Service...
Nicolae Mazilu helped us so much with purchasing our new washing machine and dryer.
Meira Kaplan at Percy's was very helpful and patient when we purchased a new refrigerator. We would definitely recommend her to anyone looking for any new appliances.
Don't waste your time, they are not interested in customers! Came there 3 times, payed for the measurements, had top equipment chosen. In one of those days we told them "we are going to buy today" however after a series of very confusing information and waste of time they let us walk away without bu...
Thank you Alan Lavine and Percy's for helping my Mom get a NEW refrigerator so quickly. Great products and excellent customer service!!!
We shopped around at all of the big box retailers first, they were all out of stock. Thank you Percy's for coming through during the pandemic so we could purchase a Dishwasher at a fair price. We had multiple options to choose from and your sales person was very helpful to guide us. From purchase...
We went to Percy's to look at washing machines and dryers. We had done some research and had an idea of what we wanted. Jeremy Nork was our salesman and he was informative and offered different scenarios with the washer and driers.
We purchased a washer and dryer and felt confident we made the righ...
Gina Warren sold me a great new dishwasher last week when I was in a pinch! She made the phone transaction smooth and easy for me and delivery was fast and on time. I will definately be working with them in the future. Thanks Gina!
Salespeople know their stuff and are easy to work with. Good selection of appliances.