Park Hyatt Chicago

4.7 · 419 reviews
A
Amanda Simmons
Reviews 1
2020-11-13 13:18

Stunning building in great central location. Rooms...

Stunning building in great central location. Rooms are a good size with lovely facilities, and an open bathroom concept (doors can be closed). Loved the window seat and comfortable recliner chair/footstool combo. Great gym and indoor pool. Friendly helpful staff and lovely breakfast. Dining was grea...

Read full review

J
Jeff Kramer
Reviews 1
2020-10-23 13:24

Great hotel! The service at the Park Hyatt Chicago...

Great hotel! The service at the Park Hyatt Chicago is superb, from the moment we checked in to the time we left every detail of our stay was expertly attended to. The rooms are spacious and comfortable and location is perfect, near shopping and superb restaurants. I highly recommend the higher floo...

Read full review

M
Meg Flanery
Reviews 1
2020-10-20 11:59

This is a three-star hotel (at best) hiding under ...

This is a three-star hotel (at best) hiding under a typically five-star name. The rooms are nice enough initially, but they were never straightened or cleaned properly, if at all, the whole time we were there. The spa facilities are a joke and the therapists were some of the most unprofessional I ve...

Read full review

K
K Koz
Reviews 1
2020-10-15 03:20

I stayed here this week on business and was very i...

I stayed here this week on business and was very impressed.

First, the location was great, right in front of the old water tower and Water Tower Place. The front desk staff was very friendly and helpful. The room had a unique layout with a bathroom that opened up into the room, giving it a nice o...

Read full review

C
Courtney Burrows
Reviews 1
2020-10-15 02:32

We went to Nomi for a private work event. The priv...

We went to Nomi for a private work event. The private room was nice and the food was delicious. A lot of interesting flavors. Only issue was that my salmon was under cooked for my taste, but still edible. The plating presentation was really nice. We were well taken care of!

Read full review

B
Brian Kim
Reviews 1
2020-10-11 18:33

My visit to the Hyatt was to have some appetizers ...

My visit to the Hyatt was to have some appetizers and drinks. Arriving at the hotel, it was a plus they had valet service because you wouldn't be able to find parking. At the door was a very kind gentlemen that showed is to the elevator that goes to Nomi restaurant. I must say that everything was 'w...

Read full review

G
Golden Switchblade
Reviews 1
2020-10-09 07:48

For a Park Hyatt there is quite a bit to be desire...

For a Park Hyatt there is quite a bit to be desired. The location is fantastic but the amenities seem to miss a bit for the top Luxury brand of Hyatt. In room coffee makers were cheap and very few options provided. The tea was abysmal. Le Labo bathroom amenities were quite nice but room service did ...

Read full review

E
Eric Hensel
Reviews 1
2020-10-07 17:32

Staying at the Park Hyatt was, for the most part, ...

Staying at the Park Hyatt was, for the most part, wonderful. We had dinner at NoMi, and a great afternoon wandering Michigan Ave. The only thing that bothered me was the fact I could not lower the temperature in the room. I understand it was December, and the air conditioning might be shut off for w...

Read full review

B
BarrettLM
Reviews 1
2020-10-07 08:30

The best hotel experience I've ever encountered. B...

The best hotel experience I've ever encountered. By far.

The staff got us taxis the instant we needed them, had elevators waiting on us when we walked in, gave great tips and helped make my wife's birthday a success.

Thank you to the whole Park Hyatt team, it was a really impressive stay.

Read full review

C
cher mon
Reviews 1
2020-10-07 00:42

(Latest: Hyatt responses quickly and I think I wi...

(Latest: Hyatt responses quickly and I think I will give Park Hyatt a try)

Location is great. Staff is helpful when you ask for help. Room is spacious and bed is great.
But there are too many problems during my stay. (Water can't drain when taking a shower..all robes are torn..lights not functi...

Read full review

G
Guy Bucktastik
Reviews 1
2020-10-03 20:39

Our hallway smelled like cigarette smoke. It made ...

Our hallway smelled like cigarette smoke. It made me feel ill. I told the front desk on our way out and they didn't seem to care.

Our room was not spotlessly cleaned and dusted. It was Hampton Inn clean, not Park Hyatt clean.

No one offered to take my suitcase when we entered the hotel. There ...

Read full review

L
Les Smith
Reviews 1
2020-10-03 20:01

I called for a small get away for myself and my wi...

I called for a small get away for myself and my wife. The concierge Karen called me and was interested on what we were looking for. She recommended a great steak house which was Benny s and even contacted us once we arrived at the hotel.The hotel was nice but Karen went above and beyond my expectati...

Read full review

J
Jasmine Sanders
Reviews 1
2020-10-03 18:31

I absolutely loved this hotel! I am a very big fan...

I absolutely loved this hotel! I am a very big fan of Hyatt hotels and this being a luxury one did not disappoint! The room was very clean and spacious. The soaking bathtub was perfect after a long day! Bed and pillows very comfortable! Great view of the lake from the adorable window seat and blacko...

Read full review

F
Frank Wright
Reviews 1
2020-10-03 09:24

great stay

great stay
Unbeatable! Great property with superb service and staff. Location is perfect and highly recommend the bar and restaurant. Book early as this is a popular destination and rightfully so as five blocks to lake and on Michigan Avenue

Read full review

E
Erin Hoss
Reviews 1
2020-10-03 02:02

My husband and I went to dinner at park hyatt Chic...

My husband and I went to dinner at park hyatt Chicago as our first date night four weeks after our Son was born. Everyone congratulated us on our newborn, and everyone was quite professional. The food and wine were delicious, and we were fortunate enough to eat in the alcove that overlooks the squar...

Read full review

A
Arjun Menon
Reviews 1
2020-09-24 23:52

Room was phenomenal, it was so Huge, tub & all. S...

Room was phenomenal, it was so Huge, tub & all. Service was great, nothing to sign for room service, and open wifi - simple & easy stay. Only recommdation would be to add a Google Cast adapter so travelers can watch their own TV.

Read full review

J
josh p
Reviews 1
2020-09-23 04:00

Poor sleep. We have been staying at this hotel fo...

Poor sleep. We have been staying at this hotel for the past 10 years to celebrate our anniversary, However last night after we dined at Nomi and went back to our room on the 10th floor and even had a fan running on high speed. All night the ambulances and police sirens travelling west on Chicago...

Read full review

J
jonathan pizanti
Reviews 1
2020-09-20 19:21

I think I have one of the best views in the house....

I think I have one of the best views in the house. This hotel is exceptional and the staff have been amazing. Nomi has a great cocktail menu and an excellent wine selection. I would definitely recommend this hotel to anyone passing through Chicago or looking for an upscale staycation.

Read full review

View all reviews on Trustburn