The firmware of my alarm system was "updated" after 5 years of flawless service to become a subscription-based service. Since then the app I bought years ago has become useless and the Internet module has all its functionality (except consultation) stripped. Support suggests paying for the subscript...
After using and installing their systems for more than 6 years, I can no longer recommend them. Their products have become obsolete both hardware and software. It's not possible in 2020 to not have a proper internet connectivity, a proper and WORKING phone application, proper firmware updates... How...
System already installed when buying the property. Programming done by a technician who came to the home very courteous and installation of a receiver for wireless controller and explanations of the tech. clear ... Then complications come ... Receives a rem15 controller which is not compatible with ...
Hello Great product. The company Alarme Electronique Pomerleau. Install, repair all Paradox systems and update your device. So that you have no bug. Super team
Not able to have a good service. The technicians sound IMCOMPETANT 90% of the time. Their highest skill is to reboot the system. Then they are totally lost and do not know what to do. It changes so often from version of model that a lot of problem happens between versions and it does not even bother...