This company did a terrible job. They told me to have the utilities turned on the same day the previous owner had them turned off to avoid a reconnection fee. No problem with Ameren for the electric. But Spire did charge me for gas. The big issue was with Spectrum...
When I received my self-insta...
You set an appointment with them and they don t call you at the confirmed time. Bunch of flakes! Bette to do it yourself.
After calling multiple times after they entered my address wrong, they still were unable to send me a form with the correct address.
I had a very positive experience with this service. They were able to set me up to get my utilities going on the day of our close. Above and beyond, they gave me good deals with Home Depot and Sears (including a concierge service), which I was not expecting. I have recommended to my house buying ...
This company needlessly complicated transferring my services to my new home. It resulted in me spending large amounts of time fixing what they messed up. Do yourself a favor and just transfer your own utilities.
For the services they offer, OneSource goes above and beyond -- they are professional, educated, communicative, and prompt. Unfortunately, the limitations of what they do and do not offer make the service less valuable.
For our move, they were only able to manage new account set-up -- not cancell...
I have never left a negative review in my life, but dear me, I also think that you can expect some sort of standard when you go to work in corporate world.
Unfortunately, the standard at this company was very poor.
that every 30 minutes interval pinging in group-chat about the status of your task....
This company is great! They set up everything for you on the date you ask, they're very informative, and they get you exactly what you want. For certain services, you may be required to contact them yourself (like electric in my case), but they provide you with all the information you need to get in...
They will tell you one thing and do something else. My rebate was to be credited on my ADT bill but they put the credit on a credit card that was paid off and not even mine. I did not give permission or authorization to do so. Now they are telling me there is nothing they can do but they caused this...
The people at OneSource are great to work with. They go out of their way to make sure everything is going smoothly. They keep a person informed every step of the way. I have been relocated 8 time during my career. this is the first time I have been treated with so much respect and help.