Megan Jones
Reviews 1
Worst company in the world to work for and even wo...
Worst company in the world to work for and even worse to assist customers.
HK NoLabelxxCrew LGBTQ
Reviews 1
Huge organization. Professional and well organized...
Huge organization. Professional and well organized.
Matthew Burkard
Reviews 1
They were the people who were suppose to schedule ...
They were the people who were suppose to schedule my MRI and let me tell you they are slower than molasses. I was out of work a full week (which I don't get paid for) and I still haven't heard anything.
Brandon Kutil
Reviews 1
If I could I would give a no star review with this...
If I could I would give a no star review with this explanation. I have had appointment scheduling issues, not the end of the world, I had some equipment mailed to me and it was all correct but there was a miss communication with the shoulder sling I needed for surgery, this resulted in me making a d...
Christian Grey
Reviews 1
As a whole, they do not adequately pay their emplo...
As a whole, they do not adequately pay their employees, they are unorganized, and it is a toxic workplace environment. I would never recommend this company to anyone.
CYRUS THE GREAT
Reviews 1
One call care management is the worst to deal with...
One call care management is the worst to deal with. They don't know left from right. The representatives are terrible. I never had a worst experience in my entire. These guys are terrible they get Zero.
Sandra Phillips
Reviews 1
Received an e-mail from One Call wanting to sched...
Received an e-mail from One Call wanting to schedule your diagnostic procedure(s) which have already been approved by your insurance . This or these procedures were requested by your physician . (No doctor was named. Just your Physician ) All of my doctors do their own scheduling and none of t...
Christina Kovach
Reviews 1
Over the past 9 months, I have submitted over 60 i...
Over the past 9 months, I have submitted over 60 inquiries for multiple claims via the Provider portal for our clinic to get a serious underpayment issue resolved and have received no resolution from upper management regarding this recurring issue. I have tried the customer service and spoken with ...
G Snaps
Reviews 1
I had to deliver an order from the Flame Broiler o...
I had to deliver an order from the Flame Broiler on San Marco to the One Call center. Some of the call center employees are everyday regulars at Flame Broiler. They are amazing and very nice people. So glad I had a chance to meet them!
M. Del
Reviews 1
Terrible company to work with, unprofessional, dif...
Terrible company to work with, unprofessional, difficult to get staff on the phone, lack of integrity.
Jordan jordan
Reviews 1
worst company ever. ever since they took over han...
worst company ever. ever since they took over handling my brothers WC case with deliveries, dr. appts, ambulance transport, it's been nothing but headaches. they could never get anything right and not to mention now I'm being told that they don't have a contract with any Lab companies that can com...
Alan Courtemanche
Reviews 1
If I could give them a half star I would. This is ...
If I could give them a half star I would. This is a useless step in the industry, and they are unresponsive.
Jerry Smith
Reviews 1
The worst company ever to work for, there is no gr...
The worst company ever to work for, there is no growth, they promote the people who do absolutely nothing. Half of upper management are either sleeping with the associate or with each other. You don't receive any type of appreciation, they came up with this stupid idea the most Kudos you receive the...
Beatrice Benjamin
Reviews 1
Pretty amazing and awesome
Moira Friedland
Reviews 1
I was an independent driver with them for a short ...
I was an independent driver with them for a short while until I got wise. They tell you that commercial insurance is not necessary to drive for them and that you are covered by their 'umbrella' policy but they won't supply you a copy of it. They tell you that California's law that requires you no...
Chris Magamez
Reviews 1
I could never get a hold of anybody in management....
I could never get a hold of anybody in management. Everything is handled by entry level phone operators. They do not pay their subcontracted transportation providers reasonable mileage rates, especially in California! The company I ran couldn't afford workers comp insurance for our drivers, yet One ...
Joe Walsh
Reviews 1
not impressed. this firm supposedly manages the de...
not impressed. this firm supposedly manages the delivery of my workers comp related services. I'm missing my physical therapy appointment because these clowns didn't clarify who was supposed to arrange my transportation. When I called to get the deal done, I got some silly nonsense from the clown on...
Tom Z
Reviews 1
One Call: Proudly incompetent since 1993.
David Simpson
Reviews 1
Ok
DB
Reviews 1
Awful. Just plain Awful.
Darrilyn Coffee
Reviews 1
I use to work here, even from the inside the compa...
I use to work here, even from the inside the company is terrible. Supervisors are all fat and lazy, job standards are unrealistic because they are short staffed because turn around rate is weekly because The company is terrible. The reason why your claims aren't being processed is because no one is ...
Tina Sines
Reviews 1
Excellent service and professional in explaining ...
Excellent service and professional in explaining what, when and how the process of caring for my son was being done at that moment. Thank you cardiology department.
Oceanah Edgar
Reviews 1
Their automated phone system is terrible. The staf...
Their automated phone system is terrible. The staff often do not speak English so I can't understand them and they do not understand me. They often pretend to understand but get my requests all wrong. Made a hotel reservation through them and told them I needed an accessible room. When I got to the ...
Sienna Carnochan
Reviews 1
OK, the place
Sam Makhlouf
Reviews 1
Im a vender for one call care they dont apreciate ...
Im a vender for one call care they dont apreciate the work we do they talk to the venders like they are nothing and they dont understand the deference between a conractor and an emploee some little kids runing the company they make more mistakes than anyone working with them is very unstable and th...
Carl Nitschke292
Reviews 1
Did not like
W L Hilliard
Reviews 1
I found there staff to be pushy and rude. They att...
I found there staff to be pushy and rude. They attempted to convince me that they worked for the physicians office and hide who they actually worked for. Additionally they contacted me after I made appointments suggesting that my bill would not be paid if I did not fully cooperate with their questi...
Andrea Hartley
Reviews 1
This company is very unorganized! The left hand do...
This company is very unorganized! The left hand doesn t know what the Righthand is doing. This is literally a joke. Don t expect your request to be processed in a timely manner.
Heather Carter
Reviews 1
I drove for this company from Lompoc Ca to Oxnard ...
I drove for this company from Lompoc Ca to Oxnard Ca and they never paid me because the patients appointment was canceled. Would have been nice to know the appointment was cancled BEFORE I drove the injured worker 2 hours to his destination. This company is just DREADFUL!!!!!!!!!! I would give negat...
Johnna Bridges
Reviews 1
4 stars due to being difficult to get to entrance,...
4 stars due to being difficult to get to entrance, especially if you're a pedestrian. You have to go through the parking structure fromthestreet. Address isn't readily visible. Otherwise, it's a lovely place. Has a coffee shop just inside the entrance, to the right. Main floor bathrooms are a littl...
James Fred Martin
Reviews 1
To bad there is not minuses a plus is overrated
Mike Cartagena
Reviews 1
Wow.What Bad Service. Horrible. Seems like the lad...
Wow.What Bad Service. Horrible. Seems like the lady I was talking to was sitting on the toilet bowl talking to me. I wouldn't trust this place to lick a postage stamp. Low end of the stick. Type of people. Beyond unprofessional.
Earth Diggy
Reviews 1
You've been warned - DO NOT WORK WITH OR USE THIS ...
You've been warned - DO NOT WORK WITH OR USE THIS COMPANY - RUN AS FAR AS YOU CAN FROM THIS COMPANY!!!!!!!!! This is a horrible company. I had a transport this week - they mixed up the address of a customer for another, but gave him the correct file number. So we took the wrong person to an appointm...
Rocky J
Reviews 1
Unorganized. 0 class. Will cause you to recall all...
Unorganized. 0 class. Will cause you to recall all the F words. Stupid employees. Every time I had an issue, you have to tell them the story all over again. At the end it's your fault.. They accuse driver of being late. But they forget that they just called you on an urgent request to drive 100 mil...
Emily Bish
Reviews 1
The absolute worst experience working with them on...
The absolute worst experience working with them on a provider side. They cant keep track of records sent. Had to send claims, notes and authorization over a dozen times, wasting my time and energy because their office is completely unorganized. I GREATLY ADVISE NOT TO ACCEPT PATIENTS FROM THEM!!!...
Kevin B
Reviews 1
I encourage all providers to get together and file...
I encourage all providers to get together and file suit together for non-payment and late payments. I have heard so many times that this company doesn't pay their Bill's!
So what kind of service do patients get when they come in as a one call client? The best? Hmm...
A Walker
Reviews 1
We just had a 2 day event here.
mondo cam
Reviews 1
This company slights everyone from customers to ve...
This company slights everyone from customers to vendors. This company engage in illegal activities.
They coerce their business partners and vendors.
Wage theft is rampant as they make you work hours and will not pay calling it complimentary hour free.
Their is no such thing as free hour of work a...
Brenda Durrington
Reviews 1
I worked at OCCM and not fair to call everyone wor...
I worked at OCCM and not fair to call everyone working their idiots! Remember these people you get on the phone taking the abuse are told what to do by the management! Many times I asked for help so an injured worker could get the care needed but,was told well for whatever little reason just close...
L C
Reviews 1
Horrible experience with this company!! Still have...
Horrible experience with this company!! Still have not received the DVT prophylaxis brace that I need by Monday. I have been lied to about when I will get it, was sent a small limb sleeve. Pure negligence!!!
Damishia Evette
Reviews 1
I had to deliver from Uncle Gene's Seafood(postmat...
I had to deliver from Uncle Gene's Seafood(postmates) to a guy name Daniel G. Worst experience ever!! I first called to let the customer know the restaurant was out of coleslaw. Then got yelled at being called vulgar names just because the food wasnt delivered, in the middle of the lunch hour, to th...
DJ CUARTOBATE
Reviews 1
VERY BAD SERVICE . THEY CALLED ME TO CANCEL MY SER...
VERY BAD SERVICE . THEY CALLED ME TO CANCEL MY SERVICE 2 MINUTES BEFORE THEY HAD TO PICK ME UP . AND I RESCHEDULED AND TODAY THE ACTUALLY TOLD ME I WASN'T RESCHEDULED. WHEN I WAS SPEAKING TO THE REPRESENTATIVE HE. WAS TRYING TO SPEAK OVER MY VOICE . YOU HAVE VERY UN PROFESSIONAL PEOPLE WORKING FOR Y...
Kayla
Reviews 1
I had a terrible experience on the phone with thes...
I had a terrible experience on the phone with these people. The person was in a rush, had no idea what they were talking about and I kept getting transferred to everyone else. Train your employees to focus more on the quality of the call and not just get it done and over with. I will not be calling ...
Deadon Detailing
Reviews 1
They say they will call back and never do. Ive bee...
They say they will call back and never do. Ive been waiting on answer to an injury i got and they have taking there time even though its a serious injury.
Mike Stegenga
Reviews 1
If you need prescriptions filled for home health c...
If you need prescriptions filled for home health care needs? Dont expect this joke company to fulfill these needs. All they are good for is sending you basic supplies you can buy at any medical supply store.
Shahrzad Ghasemshahi
Reviews 1
Even 1 star is too much for them. They have an awf...
Even 1 star is too much for them. They have an awful customer service. I have to use them for transportation to work and back to home and the drivers don t show up most of the times, and after waiting usually 20-30 min when I give them a call they say that they don t know what happened and they will...
Charlene Mills
Reviews 1
If I could leave no stars I would, worse company t...
If I could leave no stars I would, worse company to work for, your not properly trained before you get on the floor. They rush it, and they want you to meet unrealistic goals your 1st couple weeks on the floor. We had 3 different supervisors in the 3months I worked there. We started off with 14 peop...
Eduardo Paredes
Reviews 1
I've been working with one call as an independent ...
I've been working with one call as an independent driver and translator. The staff is very professional, friendly and knowledgeable. I've never had a problem getting paid, and any issues that have arisen were resolved easily. I'm very content and happy.
pax grace
Reviews 1
Parking should be free!!!
Yetty Fatoki
Reviews 1
If there is a negative star this company deserves ...
If there is a negative star this company deserves it, do not believe the lie that it will be passed to management. Management is the problem. This company owes its vendors so much money it is ridiculous, I don't know why adjusters still works with this company. They have the ability to run a company...
Tami May
Reviews 1
I was discharged from a post-surgical rehab center...
I was discharged from a post-surgical rehab center after being hit by a car several months ago. the facility ordered a wheelchair and a tub seat for me. The wheelchair that was delivered had a broken arm rest with some sharp plastic exposed on it and the seat was filthy. In addition the chair was ve...
jeffrey cherry
Reviews 1
IMPORTANT. If you are visiting Jacksonville Baptis...
IMPORTANT. If you are visiting Jacksonville Baptist after 8:00 pm, PLUG "One Call" into Google Maps. When you arrive bear left up a hill, turn right to park. You are now on level 2. Go to elevator take it to level 1 and check in through the Emergency. Have your driver's license ready and they will l...
LIBBY THOMPSON
Reviews 1
Husband had infection in knee replacement. Hospita...
Husband had infection in knee replacement. Hospitalized a week, sent home with picc line for antibiotics. One week later, One Call Care called & said the infectious doctor ordered him back in hospital & a room was waiting, so I drove over 100 miles there, sat in ER over 8 hours and was sent home wit...
Samantha Jackson
Reviews 1
Always get right through to speak with a person an...
Always get right through to speak with a person and they always go above and beyond to help me!
Heather Hill
Reviews 1
We will never deal with this company again. Be fo...
We will never deal with this company again. Be forewarned to all providers, they make promises and don't pay their providers. You will keep getting promises for them to call you back, but you will never get a live person in the department you need. Please do not accept any medical runs from this ...
Daniel Hoznor
Reviews 1
Slow slow slow, been 2 months for my back brace an...
Slow slow slow, been 2 months for my back brace and then IT WAS THE WRONG SIZE. My equipment was suppose to be ordered and ready so i can be released out of the hospital. The hospital went ahead and released me anyway but because of them im suffering without the backbrace for a whole week. Been havi...
April Hamilton
Reviews 1
I suggest the company to look at employees when hi...
I suggest the company to look at employees when hiring who know how to schedule, every time I get a call from one call it s from a individual who barely speaks English or understands medical codes and you have to repeat please send the order and they don t, but when you apply well qualified and get ...
Angela Teaver
Reviews 1
Awful at getting us monthly supplies. I have to ca...
Awful at getting us monthly supplies. I have to call them every month because they always forget to send something.after 10 years of sending the same supplies they should get it right. I am sure they are over billi g workers comp.