Amazing after purchase care through the Coffee wit...
Amazing after purchase care through the Coffee with Olympus session, where they explain the features of the camera and teach you about the camera. Great customer service
Since investing in my first Olympus camera and len...
Since investing in my first Olympus camera and lenses some 5 years ago I have progressed from their E-M5 to an E-M1 Mk2 and very recently to the latest E-M1X. Along the way when I experienced a few technical issues the service staff at Macquarie Park took the time to listen and understand my c...
Looking at the positive reviews of Olympus Austral...
Looking at the positive reviews of Olympus Australia, I had to double and triple check that they were about the same organisation I had the misfortune of dealing with last week. Per Olympus recommendation I sent my TG-4 compact underwater camera to them to have its seals replaced after a year (I tak...
My camera has not yet been repaired but I felt com...
My camera has not yet been repaired but I felt compelled to provide a review already because I ve been so impressed with the ease and responsiveness so far. The shutter on my 1.5 year old camera became stuck a week or two ago while I was travelling. I emailed Olympus and received a quick response fr...
Best customer service - and staff is really nice a...
Best customer service - and staff is really nice and helpful.
Amazing camera training
Very helpful in assisting with technology problem
Excellent claim service. A company that stands beh...
Excellent claim service. A company that stands behind their product and customers. !
Called on a Friday at 4.40pm multiple times to spe...
Called on a Friday at 4.40pm multiple times to speak to someone about my camera lens replacement and no one answered. Does customer service exists there? Well interesting to know I walked there from Maquarie Westfield as I work nearby and thought I d speak to a real life person. When I got there, I ...
The customer service from Olympus Sydney office i...
The customer service from Olympus Sydney office is exceptional together with their excellent product support and technical assistance.
I've recently returned to the Olympus fold and have purchased a complete professional OM1mark ii system and the assistance Olympus has given me in upgrading fi...
It's convenient place, next Macquarie shopping cen...
It's convenient place, next Macquarie shopping center.
Very pleased and grateful for visitor car parking....
Very pleased and grateful for visitor car parking. Excellent set up and facilities for the workshop I attended.
Fantastic service from Olympus recently. Took OMD-...
Fantastic service from Olympus recently. Took OMD-EM1 in to get rear dial fixed and even though camera was 6 mths outside warranty period, they fixed the dial, cleaned ccd unit, checked & tested. They also found that the unit had suffered impact damage, so repaired as a gesture of good will. They ...
Have sent my gear for quotes and repairs more than...
Have sent my gear for quotes and repairs more than twice. Good efficient customer service.
Fast and efficient service, very impressed.
These guys were fantastic, I brought in my 7 year ...
These guys were fantastic, I brought in my 7 year old camera which had a problem with the lense, and they fixed it under manufacturers guarantee within a week. Very impressed with the service!