As usual Nick went above and beyond our expectatio...
As usual Nick went above and beyond our expectations!!!
As usual Nick went above and beyond our expectations!!!
Carlos and Juan made magic happen when it came to my deal ... best service ever
I purchased a car a week ago and I am pleased, the process was so smooth and fast, I came in and bought exactly was I was looking for. I thought it would take a long time but I was out in a jiffy. Thank you Jessica!!!!
Danny millans was very knowledgeable and patient with me he showed me every new feature on my car and made sure i left satisfied
My service adviser, Nick, is knowledgeable and helpful. He rates five stars!
I worked with Rob Sager in sales at O'Brien Hyundai and was super impressed with him for his knowledge and professionalism about the Hyundai cars. He was also very personable which means a ton when you're shopping for a new car. I can't believe how many sales people at dealerships DON'T call back af...
Be careful here they will try to weasel out of warranty work and charge a lot for simple fixes. You deal with the right people and make sure they know you know what you are talking about you will be fine.
highly recommend this place! Danny Milians was so helpful! and made me and my family feel valued and appreciated!
John Ruiz was a pleasure to work with. Great experience
Arrived 30 minutes early for my appointment, was taken immediately and was out within the hour!
I have not purchased a car from a dealership in 20 years so I was understandably nervous. Jack Asta spent hours with me walking me through everything and was fabulous. Bill in the finance department was funny and fast and also walked me through just like Jack. They made a nerve wracking experience g...
I had to pick parts up and they were soo rude. I had to wait 20 minutes for the 2 parts guys to finish there conversation about golf To even help me
Bad experience never again take you for a ride so sorry i went there
I have always had a pleasant experience when dealing with the personnel at O'Brien Hyundai service department. Wait time is reasonable.
They just preformed a computer update on my 2014 Hyundai sonata an now its running weird.
The worst people in town!!! So bad that when I leave this place, I have to take my car to another shop to fix what they screwed up.1 they said I needed a new radiator because it was leaking . Well after taking it to another shop for 2ND opinion. They said who told you that!!! Turns out it was the...
Danny Millans was a great young man very knowledgeable and patient with us. We already bought 2cars from him. My husband bought a 2020 Hyundai Tucson and I bought a 2020 sonata 2 month ago. Highly recommended!!!
I know Danny will be there for us always!
Max was our rep, and he did a good job. Pleasant, and informative. Service on our vehicle was prompt.
Thank you,
Paul Reitmeier
Great service as usual. Staff are very friendly and efficient.
I arrive with my car at 8am, my brother had given me a decent amount of cash and I had it in my backseat ( I Know for sure!!) the manager made me question my sanity and make me think like all this could have been my fault! I go to a gas station and they only accept cash so I go and grab for my cash ...
Rex and our sales consultant Robert S made our car buying experience a breeze. Rob took the time to help me find the right car. Very knowledgeable team and comforting to work with. Thank you!!
I have no complaints. Everyone was nice and the service was pretty fast. I had one on one attention and everything that I didn't understand was very well explained until I knew exactly what was going on.
I always have a great experience at O'Brien Hyundai. I would absolutely recommend Justin Taylor as your sales consultant. He made it very smooth!
I had a great experience at this dealership. They got me in right away and service my vehicle in a timely manner. The people there are always so polite and respectful. Thank you!
Edgar and Marcos in sales were extremely helpful when purchasing our vehicle. Great experience!
Carlos ramirez was very helpful and friendly. Best buying car experience.
We had a great experience with Walter as our sales person. He didn't pressure us at all. He's great!!
Pretty embarrassing place. I went here just to get bluelink set up on my Genesis and everyone is slouching in the seats, no greeting. Guy tells me someone will be out shortly and I can sit and watch TV. No one comes out for 30 mins, I just left. This happened 3 times now and bluelink is still not...
Our sales person, Juan, was so helpful and readily available. He answered all our questions and he was very patient while we looked over the choices many many times. Also, they are much more reasonable with working with us on pricing. We felt we left with an excellent deal and a great vehicle. We...
Jack and joe were absolutely amazing. They made buying a car super easy
We have (my wife and I) always getting our vehicles at O'Brien due to the fact of the experience in service and professionalism we receive from John Ruiz. Looking forward into the near future and make business again with Mr. Ruiz.
Referred my friend to buy a car from Obrien. Since i have been leasing with them for a while. Carlos Ramirez our new sales guy took great care of us and made us feel very welcomed. Not pushy at all and will work hard to put a deal together! Thanks again!
Everyone we dealt with - Sean, Kenny and Anthony - were wonderful. They answered every question and made sure everything was done right. And done quickly, too. Thanks!
It has been an excellent experience since I received the best attention from the seller, he is very responsible and sure of his ability and originality to make you leave satisfied giving the best options, I can highlight that he is very professional, I feel very grateful for his work I got the car I...
Verified and quickly replaced broken door handle very quickly. Put dye on oil to verify leak. will complete in approximately a week. Great service
Eli was great to work with. He made the car buying experience fast and pleasant. Would recommend him to everyone!
I d give 50 stars. As a new driver getting a first car, they were top notch amazing service! After going to over 15 different places, I knew as I was greeted and welcomed this was the place !
PAUL ! Was my salesman, I could go on about the outstanding quality and respect and comfort he provided. He...
Thanks Danny Millans for all your help. I highly recommend this dealership for everyone is looking for a car. Go see Danny for a great experience
Robert Sager was extremely helpful, very patient and just all around a great guy. I m very happy with my used car purchase. Guys funny too! If we end up buying another car, I ll be looking for him!
Friendly staff and a good variety of Genesis cars. Price for trade ins were very very low.
Justin T is as good as it gets! He was an amazing salesman and willing to work with us. I would recommend working with him again and again!
took vehicle for an oil change and air filter and was out in approx. an hour .
Carlos Ramirez was very professional and attentive to details.
Nick was very good, my car is like new again A+++ THANKS BOB
We had a bad experience here. My wife and I were trying to purchase a new Hyundai Santa Fe from the O Brien Hyundai dealership in Ft. Myers. We had constant trouble with the communication. We had been told twice that we will do the deal and that s a deal , when it turns out we didn t. I had a...
We were headed back up to Wisconsin and needed an oil change. We called in the morning and they got us in right away. The check in process was quick, staff was very friendly. We had some specific requirements as we were headed back into a very cold climate and they took care of everything. The...
Sales person Paul McRae was extremely helpful from start to finish
Recently requested and received timely service on my new Hyundai.
Counter person Michael Roese was very professional and attentive to service details.
All requested service was completed as requested and car was clean when returned.
Overall Excellent Service.
Thanks to Danny Millans who helped me greatly in the whole process of buying my new car. We will always be grateful for your help and patience.
Quick prompt service covid rules in place and handled well. Nick Vella was courteous professional and pleasant.
We had an amazing experience at O Brien Hyundai. JOSHUA our salesman was so helpful and got us exactly where we needed to be. Definitely will continue to go there for all my vehicle needs
Purchased a New 2020 Tucson! Have been a customer since 2007.
All the personnel are "The Best" Service is great and the Sales people do NOT pressure you7!! Jimmy Hyundai is Great!
Couldn't be happier with my new G90 than I am. It's a great car and the staff at O'Brien was amazing. My sales representatives were John Ruiz and Michael Uhl. Their sales manager is Adan Hernandez.
All were instrumental in my decision. They were knowledgeable, courteous, and attentive without ...
Very good dealership. Have always gotten deals and good trades there. And their service department of second to none!
Everything was just "Exellent" very good of its kind, eminently good, first-class.
I searched for a month to find a Palisade in the colors I wanted (worked with 5 other dealers in the Tampa area). I finally found the perfect vehicle at O'Brien Hyundai of Fort Myers. Thanks to Edgar Lopez for all the help in securing this vehicle. We emailed back & forth for 2 hours. Edgar had ...
I had a great experience with Fedner Francois and Adan Hernandez when leasing my new car. Both of them were very friendly, helpful, and willing to work with my budget. Fedner went above and beyond in guiding me step by step through the process and even helped me clean out my old vehicle. Overall, an...
Max Woodsmall is a fantastic service advisor who provides great customer service. He made my day brighter.
Very friendly & timely staff; there s never a moment that you re sitting around thinking, where did the sales rep go? I really liked that because most times, sales reps just disappear on the floor.
Carlos was really friendly & inviting... he was a pleasure to work with. He was never pushy & I n...
I am very disappointed with the service and experience I had this past week in getting a repair done on my car. My driver side mirror was replaced, the only thing that was 'ok' was the time it took to actually replace the part. The paint job is awful. There is paint on the mirror and the back of ...
10/10 all around. Amazing employees and customer service. I m completely in love with my new car purchase. Rex & Jessica are the dream team. They truly listen to what you want. All my questions were answered right away. Best car buying experience I ve ever had. I highly suggest finding your future c...
I have purchased several cars since I moved to Florida with less than stellar experiences. We went to Obrien Hyundai and were pleasantly surprised. Our salesman Fedner was honest and patient. He was not pushy in any way. We purchased the car for agreed price that I was happy with. Thanks
When honda tried to rip my son off we came back here and had a very very good experience. I highly recommend this dealer.
I went in for an oil change and tire rotation. I pleasantly surprise that I was told my car didn t need a tire rotation. I was very grateful to Nick Vella for telling me the truth about that. And not charge me for doing something that wasn t needed. He also explained that my car was going to need so...
Loved working with my sales person Danny he was super professional, very thorough in explaining the vehicles, and extremely personable if you re in need of a sales person I definitely recommend Danny!
I would like to thanks Danny M for all the help you are a great gay you understand from the beginning what I needed I recommend you 100%
If the review have cero, cero would be. Please my recommendation is if you have a self respect for yourself do not go to this place ( o'brian) dealership. The worth. They treat you like dirt. From your first visit to whatever service you need. Yes need, no body goes to a service at the dealership if...
They've received my car promptly for service, everybody is very professional and friendly
Scamming on pricing and aftersale pressure to add over priced extras.
Carlos Ramirez is an excellent sales rep. He is knowledgeable and worked with us every step of the way. Will definitely be back.
Just bought my new vehicle from O Brien Hyundai of Fort Myers . Danny Millans was my salesperson and what can I say ., he was very professional and helpful he knew exactly what car I needed ! I highly recommend Danny to anyone that is in the hunt for a for a new vehicle. Great experience!
Very happy with my experience of buying my first car from O'Brien!
Our salesperson, Jimmy Hyundai, was extremely helpful and very pleasant. We have had 4 Hyundai cars and this was by far the best experience. Thanks Jimmy.
This is the worst place EVER! I would NEVER reccommend this dealership to anyone. They screw with you ..never go!
I have been shopping for a car for about two weeks till a co worker told me about obrian and a awesome sales man named gabe he did a very good job and got me approved in no time I've never experienced this type of treatment from a sales person most sales people just want the sale not Gabe he wanted...
I took my 21 year old daughter to purchase her first car. Our salesman Alberto was Amazing and Spectacular. He took his time and was not pushy. After 2 hours we found her car! I want to be VERY clear that the reason for the low rating is SOLELY related to the General Manager. There was an error mad...
Be careful when buying a used car there they will not tell you the has has been in an accident or give you any car fax by the time you try to trade in you already know you have been warned.
If you need a car go see JOSH. I went in today ( first time stepping foot in a dealership ) with terrible anxiety and I felt like I ve known this man for years. Straightforward and to the point. He even went to the store and got my son snacks !! I was also with my grandmother who also got a new leas...
Very helpful and friendly staff that go above and beyond for customer service.
It was great. All the people were friendly and courteous. They took care of my issues promptly. I enjoyed their coffee and treats while I was there.
Never thought I could get my car so fast. Thanks to Danny who made it possible best service.
Always professional and thoughtful. Never disappoints.
I had Nick as my salesperson he helped me get in a vehicle without any problems thanks for your help!
Jessica was very helpful throughout the process and knowledgeable of the current promos being offered.
Service Department staff is VERY professional and detail oriented.
Both Rick and Cameron were very knowledgeable. Cameron ran his butt off making sure everything was taken care of for me, even with the 90+ temp outside. Great experience.