Newcastle Skoda

4 · 90 reviews
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Susan Oldham
Reviews 1
2020-10-24 12:05

My husband and I have just bought a used Skoda Oct...

My husband and I have just bought a used Skoda Octavia from Lookers Skoda in Newcastle. The whole process was absolutely painless. I want to thank the lovely salesman Michael Mountford for being extremely friendly yet very professional. He answered all of my questions and exceeded my expectations. M...

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Neil Marsh
Reviews 1
2020-10-12 00:35

Service completed within 2.25 hrs of dropping my c...

Service completed within 2.25 hrs of dropping my car(Yeti auto) off. Car was lovely and clean inside and out. Very concise explanation of what work the mechanic did. Floor, seat and driving wheel all protected, which was removed as the car was handed over to me. All done for the price we agreed prio...

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Cath H
Reviews 1
2020-10-03 09:29

Great experience at Skoda, Newcastle. Finding out ...

Great experience at Skoda, Newcastle. Finding out I no longer qualified for a motability car, after 24 years, I found myself with very limited time to find a new car before surrendering the car I had. I explained my situation to Kevin Fawcett and the result is just 2 weeks later I have a car I'm ext...

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Paul Agar
Reviews 1
2020-10-01 07:30

Worst sale rep ever. He might as well of had I ha...

Worst sale rep ever. He might as well of had I hate my job shoot me written across his head. He didn't greet me or even introduce himself. He said he would show me the inside and outside of a car but only showed me the outside. The whole point of my visit was a test drive which was arranged days ...

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ian beverley
Reviews 1
2020-08-21 21:18

Sold a car with 3 year free servicing to find out ...

Sold a car with 3 year free servicing to find out that's a pile of rubbish and I should have paper work to back what I said up .. sorry I've not bought a brand new car before I didn't know exactly what papers I needed but when it comes to getting a new car I wouldn't dare waste me time signing up to...

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Unicorn X
Reviews 1
2020-08-19 06:52

My huaband and son bought a Skoda fabia in June fo...

My huaband and son bought a Skoda fabia in June for my son and I to share. The service from Jonathan was extremely good and he found us a good car, although I did have a few scratches which he promised to send out some paint, which never arrived. The car was promised to us as a deal with two free ye...

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Kai Foyen
Reviews 1
2020-08-04 23:23

Do not buy an "approved" used car from them. I bou...

Do not buy an "approved" used car from them. I bought a <3 year old Fabia to use as a driving instructor vehicle. The car had a slight rattle on start-up on a cold morning which developed to a serious rattle in the gear-box over the space of 2-3 months.
They said that they did not know what the pro...

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Karen Smith
Reviews 1
2020-08-02 06:08

Just been in for pre arranged test drive after dis...

Just been in for pre arranged test drive after discussing my vehicle needs with a sales advisor yesterday. It was obvious the salesman who had been told to liaise with us (as the one we had an appointment with was double booked) could not be bothered to sell me any vehicle, he made no effort or sugg...

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John Toal
Reviews 1
2020-07-15 19:44

Jonny was excellent. I had a very simple need to b...

Jonny was excellent. I had a very simple need to buy an Octavia for cash. He listened, didn't try and get me to buy products I didn't want. A refreshingly straightforward - and cheerful - experience. You managed the COVID situation well, test drive was easy. I really couldn't fault the experience. O...

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George Snaith
Reviews 1
2020-06-17 08:31

Visited there about March to view vehicles, no veh...

Visited there about March to view vehicles, no vehicle specks as toe ngine size co2 ratings spent about 20 minutes looking no signs of salesmen all sitting inside due too cold to come out .decided to go to Nissan felling spoke to commercial sales who went on his laptop and found a suitable car fro...

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Scott Collins
Reviews 1
2020-06-06 23:17

Friendly staff but they don t even bother to wash ...

Friendly staff but they don t even bother to wash or vacuum your car as advertised in a service and you pay the pricey service but I did get a 50p air freshener this time. Can never get parked in a bay so can only assume they churn through a lot of cars. Only come here because I have to.

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Pete Berry
Reviews 1
2020-06-06 02:13

Sales staff very knowledgeable (Jarrod & Kevin ) ...

Sales staff very knowledgeable (Jarrod & Kevin ) , so was able to discuss my requirements and find the model I wanted. I then had a test drive in a new Scout , we found a 2yr old example in another dealership which was then delivered to Newcastle. The car was bought to my work address so I could...

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Timothy Gorringe
Reviews 1
2020-06-03 12:50

Bought my first car here. I knew exactly what Fabi...

Bought my first car here. I knew exactly what Fabia I wanted and Kris endeavoured to get me it at exactly the price I wanted it. This was much better than the pushy sales reps I'd encountered elsewhere who tried to sell me more than I was looking for at extortinate prices. Full stars if the delivery...

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Yasmine and Paul Sigalas
Reviews 1
2020-05-25 17:04

I am appalled at the service. We bought a 5 year o...

I am appalled at the service. We bought a 5 year old Skoda fabia. It was an rush buy and we regret it a lot. The cambelt had not been replaced and it came with a driver seatbelt defect which was not covered by the insurance. I did not expect them to have sold a 5 year old car without following in ho...

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Peter Duggan
Reviews 1
2020-05-25 11:22

We have bought an Octavia, dealing with Neil. We a...

We have bought an Octavia, dealing with Neil. We are more than happy with the car and the service which we received. When we arrived at the showroon to collect the car Neil was busy but we were not left unattended to, we were greeted by another member of staff and invited to sit in the waiting area ...

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andrew hubbard
Reviews 1
2020-04-28 05:23

You would think you are a ghost when i went into t...

You would think you are a ghost when i went into the showroom not friendly at all webt to look at a vauxhall insignia deceided to go to bristol street motors scotswood rd in the end. Problem is these big companies there no opposition now bad for consumers

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Emily Stebbings
Reviews 1
2020-04-14 04:38

Absolutely amazing garage I can't fault them in th...

Absolutely amazing garage I can't fault them in the slightest. I am very new to buying cars and I went to a previous garage that really let me down. I came away with an absolutely stunning orange mini I couldn't be happier with. I'd definitely go here again.

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Michael Enstone
Reviews 1
2020-04-06 01:15

Great helpful team. Ultimately ended up buying el...

Great helpful team. Ultimately ended up buying elsewhere as they couldn't beat an alternative quote but I enjoyed dealing with the team there and they were very helpful and prompt replying to questions and clarifications.

My only negative is that the price offered on Autotrader wasn't the same a...

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Tony McNamee
Reviews 1
2020-03-25 00:25

The staff were all friendly and pleasant. On visit...

The staff were all friendly and pleasant. On visiting Lookers I knew what I wanted and Kris found me a Scout though not the colour I was looking for but he showed me a similar car on the forecourt of the colour he could find. The whole process was very pleasant and pain free from start to finish. Ta...

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Noman Mazhar
Reviews 1
2020-03-21 13:09

Don't use Lookers Skoda Newcastle. Especially ther...

Don't use Lookers Skoda Newcastle. Especially there rubbish skoda Mechanic TOM. Giving wrong information to customers. I have 1 year warranty after 7 months having the vehicle there was fault in the car so i contacted Lookers, they said I have warranty and made an appt to see them. After taking a da...

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Kiel Milkins
Reviews 1
2020-03-02 19:03

I've been taking my Skoda here for servicing for t...

I've been taking my Skoda here for servicing for the past five years. Never had any problems with the staff or the servicing. They even fixed a punctured tyre for free one day when I was caught short!

They're happy to distill down the technical details into a simple explanation of what does and d...

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alan howe
Reviews 1
2020-02-16 13:16

great efficient service getting my car back on th...

great efficient service getting my car back on the road .Thank you very much . Great communication skills by gemma even though the part was out of stock at skoda , she kept me fully imformed with what was happening . this was very much appreciated and i got my car back very quick considering the ...

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Jonathan Sandall
Reviews 1
2020-01-27 02:13

Bought a used Vauxhall Corsa from here which had b...

Bought a used Vauxhall Corsa from here which had been part-exchanged by a customer. Superb service, friendly and knowledgeable staff went out of their way to get the car ready quickly for me. Nothing was too much trouble. Superb aftercare too. Would certainly buy another car from there in future. Hi...

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Kian Mokhtary
Reviews 1
2020-01-23 10:24

Walked into the car sales department when I had or...

Walked into the car sales department when I had ordered something from parts. Despite not knowing this the Manager treated me with utmost respect as a customer and went over to collect the item partly because of having two children in tow! Would I consider coming back? With service like that from st...

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