Netia S.A.

1.3 · 86 reviews
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Artur Szczepa ski
Reviews 1
2020-12-22 16:40

Epic fail. Parents were faithful to Netia for 6 ye...

Epic fail. Parents were faithful to Netia for 6 years. Last week, telephones began with persuasions for a new, timely contract, which parents did not want and refused. The phones finally became so intrusive and rude that the parents gave in. When they saw the conditions irritated, they went to Ta mo...

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Marcin R
Reviews 1
2020-12-14 04:03

A clown from Netia is calling my phones and will n...

A clown from Netia is calling my phones and will not respond! I have a call first to a number in Netia that I have not shared with anyone, and I do not call from it and after 10 seconds they call my mobile number in another network. This number has Netia as contact with me. Of course, they don't say...

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martyna walterska
Reviews 1
2020-12-02 15:17

Dear Netio,

Dear Netio,
I am asking you to discipline your consultants.
Yesterday I talked to a certain Mr. Jakub. Mr. Jakub tried to convince me to install the anti-virus. I said I don't need this software because the company he works for provides me with an anti-virus and I won't pay for anything I have for...

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Judyta Kowalczyk
Reviews 1
2020-11-28 15:15

Tragedy. This word best describes the company. Zer...

Tragedy. This word best describes the company. Zero any help for the customer after several years of using the services. One great robotics, zero people - only robots. Fortunately, you have some nice competitions, you are far from them. And you do nothing to be close ... It's a pity.

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Vladyslav Nosov
Reviews 1
2020-11-27 12:16

I do not recommend!

I do not recommend!
I was cheated when making a contract and I can not solve this problem all year long !!!!

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K
kateslabije
Reviews 1
2020-11-21 01:20

I run an important scientific project that can cha...

I run an important scientific project that can change the fate of the world. Throughout the all-day lack of access to the Internet due to your lack of professionalism, honor and ambition, the entire enterprise could end in failure. I strongly advise against cooperating with this company, prof. Dr ha...

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Milan Szathmari
Reviews 1
2020-11-10 12:39

A disaster. I found their leaflet in the postbox a...

A disaster. I found their leaflet in the postbox and ordered a tv + internet package. They charged more then advertised on the leaflet. Their customer service is not only hopeless, does not have a clue, but they are incredibly rude. Stay away from them..

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sylwia wyszynska
Reviews 1
2020-11-07 05:50

It is not possible to call the hotline, but to the...

It is not possible to call the hotline, but to the sales department without a problem. Badly connected services, no television. Complaints and resignation from the services due to problems with the process of reaching, I made personally

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Jakub W.
Reviews 1
2020-10-20 09:14

A disaster! Suppose that, for example, the equipme...

A disaster! Suppose that, for example, the equipment you sent did not reach them. And what, will they immediately find its absence and inform you about it? Wherever, they will notice its absence after eight months and then, without any contact on this matter, they will block your service. This type ...

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O
Omagine
Reviews 1
2020-10-08 07:13

paid helplines, where every second they ask for pe...

paid helplines, where every second they ask for pesel and the rest of data, lack of order and composition. the robot man on the hotline says that he cannot switch me because he has a breakdown and that I call again (i.e. to a friend from the desk next to her or herself). a pity of words ...

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J M
Reviews 1
2020-10-01 06:29

In addition to the poor internet connection alread...

In addition to the poor internet connection already mentioned by others, eternal technical problems and circuses with termination of the contract, there were also
A phone call with the company, which is a paid number for the company's customers (!!!), as an additional number 800 ... - a 15-minute c...

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Rafal B
Reviews 1
2020-09-19 17:56

I would give -5 stars if it could be.

I would give -5 stars if it could be.
Never take netia because if you move house you have a big problem.
For 5 months I have neither internet nor contact from them.
I was told to give up tv so that I could install the internet on a new address, and after a month they wrote that I can't have any s...

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Joanna Kowalska
Reviews 1
2020-09-07 20:31

Calling the helpline is how to arrange an audience...

Calling the helpline is how to arrange an audience with the Pope. I cannot log in to my online account and no one can tell me why or fix it. The resignation from unnecessary "services", which are initially pushed obligatorily, is possible only through a special hotline, which of course no one answer...

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Micha Nowicki
Reviews 1
2020-08-24 07:18

The only company I know that was not interested in...

The only company I know that was not interested in extending the contract: D Instead, they preferred to beat the penalty for not returning the equipment, even though I declared willingness to continue cooperation, Normally you probably have overheated connections !!!

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M.
Reviews 1
2020-08-04 08:27

For a month now I have been receiving e-mails with...

For a month now I have been receiving e-mails with information about creating an account, and I am not their client !!! Nobody accepted the application over the phone, because the employee transfers me to "another department", and no one answers there anyway !!! How many e-mails are you still litter...

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nomo e aco
Reviews 1
2020-08-03 00:23

Good morning! I recently acquired an interesting e...

Good morning! I recently acquired an interesting experience with this company. I INVITE YOU TO READ THE HISTORY OF LITTLE WARTA. Recently, I have signed a new contract for a better 600Mb / s internet since I paid for a subscription, neither television nor the Internet is marking the existence mark. ...

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Jacek Kacperek
Reviews 1
2020-06-27 01:25

and in addition you joined the spammers - by order...

and in addition you joined the spammers - by ordering IMEN megaspamer to send spam to over 100 of our mailboxes and despite UODO reports, it does nothing !!!!! so spam thrives despite the set and re-spam our inboxes, and 2 days have not passed, December 2019 - what order is a spammer this time with ...

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Ania Smieszek
Reviews 1
2020-06-24 07:51

I do not recommend, trash !!! Arranging anything i...

I do not recommend, trash !!! Arranging anything is a failure. Never again from this company. The Internet is a mockery and it doesn't keep parameters. They also make problems with the termination of the contract. Complaints are not recognized. Avoid them from afar.

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Dariusz Kupiec
Reviews 1
2020-06-22 17:36

Beware of the fraudulent practices of Netia. Despi...

Beware of the fraudulent practices of Netia. Despite their pronouncement, they are still charged for the following months under the guise of not having resignation in the system. In a word, scammers under the company's name. The case will be in court and UOKIK in the near future.

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All Rights Reversed
Reviews 1
2020-06-22 08:32

Who they employ there for service. Orphans Marysie...

Who they employ there for service. Orphans Marysie. There's barely anything to do. A man has two subscriber accounts in two locations, the person on the helpline does not go to communicate something - it looks like I would be a Chinese and a Japanese consultant. For such a poor service on the hotlin...

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Paulina P
Reviews 1
2020-06-07 03:37

The worst internet provider on the market. There a...

The worst internet provider on the market. There are outages every month, there is no internet and there is nothing consultants can do as they say. Recently, I had an overdue account of 36 groszy (I don't know where from, but it was), the consultant said that he would not turn on the Internet until ...

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Adam Szugajew
Reviews 1
2020-06-06 01:17

I don't use it myself, but parents have the unfort...

I don't use it myself, but parents have the unfortunate pleasure of living in a place where only Netia "provides internet". Unfortunately, it only delivers on paper. Numerous visits by Netia technicians did not bring any major changes, and the internet works as it pleases. I wouldn't even recommend ...

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Wiesiek Kopicki
Reviews 1
2020-05-12 20:30

I have changed my place of residence, the operator...

I have changed my place of residence, the operator is unable to provide services there. A debit note was issued for this. Ok - I can understand but I will write a letter to the Consumer Ombudsman on this matter. But why, since for several years I received documents of this type via e-mail, suddenly ...

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Valik Petrov
Reviews 1
2020-05-07 17:36

Total disaster. The internet is very slow. They ca...

Total disaster. The internet is very slow. They can shut it down without any warnings (could have sent an email if they plan to fix any technical issues). When I called them to ask about the problem I had to spend 40 minutes explaining that I don't need any extra servicies, at the end the problem wa...

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1
111janko1
Reviews 1
2020-05-06 22:42

I use the Netia internet. In the contract I have 1...

I use the Netia internet. In the contract I have 100Mb / s, on the real I can work about 20Mb / s so 5x slower. I will just add that the apartment is located in the center of Warsaw, I feel sorry for customers using Netia in more remote places ...

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w odzimierz Milcuszek
Reviews 1
2020-04-27 07:00

I gave up NETIA within 10 days because of a mislea...

I gave up NETIA within 10 days because of a misleading me by a NETI representative and sent all installed equipment to Kopytowa to the warehouse, I returned to UPC so the cable was disconnected and it is known that everything is on one cable. Well, and it turns out that I am still connected to the i...

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Piotr Skowronek
Reviews 1
2020-04-10 03:54

Unfortunately, but I can not recommend Netia to an...

Unfortunately, but I can not recommend Netia to anyone. Suddenly, during the contract, he gets a payment order of almost PLN 800 and no one from the hotline knows what to pay for. When I got the information that they would cancel me, because it was a mistake - a month later I got a pre-trial request...

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Renata Fira
Reviews 1
2020-04-01 23:56

The worst internet and tv provider! Throughout the...

The worst internet and tv provider! Throughout the contract period (1.5 years) there were only a few days when the internet and TV were working flawlessly. Every day no wi fi connection, no tv.
A total failure for several days, I have been calling the helpline six times and nothing to do with the f...

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Tomek K.
Reviews 1
2020-03-22 03:28

I don't understand how you can provide such good I...

I don't understand how you can provide such good Internet services and at the same time be so annoying and call me every now and then with offers. I revoked my consent for marketing contact about 1.5 years ago, since then I have been called by 20-30 telemarketers, always blocking the number and alwa...

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Paulina Monika
Reviews 1
2020-03-15 23:12

Probably the worst possible choice when it comes t...

Probably the worst possible choice when it comes to internet and television. I would probably have a better range in the middle of the forest, somewhere in Siberia. When terminating the contract, taking the equipment back, the amount provided by the employee was settled. Two months after this event,...

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Konrad Korpo
Reviews 1
2020-03-11 02:15

I do not recommend this incompetent company, an em...

I do not recommend this incompetent company, an employee of the Customer Service Office will instruct us when I should issue invoices ... I waited for a call for over 20 minutes, then I learned that Mrs. Gra yna would not help me ... (Come two hours earlier her colleague knew what to do) I finally h...

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Adam Szcz sny
Reviews 1
2020-02-08 19:12

The worst internet provider, massacre speed, compl...

The worst internet provider, massacre speed, completely different than in the contract, after contact (which is already a feat if you manage to contact) and an attempt to clarify the matter, the internet speeds up for about 2-3 days and then the speed drops again
MASAKRA, I do not recommend it to a...

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R
Rico
Reviews 1
2020-01-17 18:52

I have internet neti for several years

I have internet neti for several years
Here are my pros and cons
Pros cheap cost of subscription
Cons on customer service by tela massacre each time you have to wait about 10 min
If you want to replace the modem, it is best to damage it. It does not change you otherwise
Modem routers with poor ...

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Przemyslaw Kunca
Reviews 1
2020-01-16 11:03

They charge invoices for equipment that has been r...

They charge invoices for equipment that has been returned. After two years from the end of the contract, debt recovery is taking off and invoices are shown, it is not known for what. It is good that such companies have no future and will collapse after some time, because the practices used by this p...

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