Muse Amsterdam

4.1 · 167 reviews
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Roder Isa
Reviews 1
2020-09-24 03:57

+ nice staff

+ nice staff
-very small dusty room
-bad Internet
-Air conditioning not working properly
-Breakfast no buffet
On the whole, this hotel is not recommended.

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Gemma Bake
Reviews 1
2020-09-16 07:56

Great location, staff are friendly professional an...

Great location, staff are friendly professional and very knowledgeable about the area. Rooms are extremely clean, well presented and include all we need for a comfortable city break. Surprisingly very very quiet at night, great nights sleep!

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Dan Arlington
Reviews 1
2020-09-10 09:38

The hotel is well placed for the museum area of Am...

The hotel is well placed for the museum area of Amsterdam and has a number of nice cafes locally. The dining area with is certainly cosy but offer enough in the way of tea, coffee and food in the mornings. The room we stayed in was in the basement, with no natural lighting. It was large and well dec...

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J Meyer
Reviews 1
2020-09-06 13:14

Overall a reasonable but not a great stay. Locatio...

Overall a reasonable but not a great stay. Location was not too bad- near a tram stop but otherwise quite far out of town- about a 30/40 min walk to the centre city. Room was clean but a bit cramped. We enjoyed access to a nespresso machine and a few free minibar drinks which were refilled daily- a ...

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martin cardy
Reviews 1
2020-09-02 18:19

I booked a room at this hotel for 4 nights for a f...

I booked a room at this hotel for 4 nights for a fair price. I could not make the trip due to a family emergency. I did not want a refund. I just wanted to travel a few weeks later, still during the hotel 'low' season. It took less than 10 seconds for this request to be rejected. I got back som...

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Fernanda Stefani
Reviews 1
2020-09-02 04:53

Dirty toilets and sewage smell coming from the bat...

Dirty toilets and sewage smell coming from the bathroom drains on the rooms on the 5th floor. Sheets has holes in them as did towels! Horrific. The manager recognised the foul smell issue and we had to be moved to a different hotel which was 30 minutes away from museumplein when there were other 3 s...

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Emilio Corrales L
Reviews 1
2020-08-18 16:26

We loved our stay in this Hotel. Since we arrived ...

We loved our stay in this Hotel. Since we arrived we realised that we have been a good choice. It is not the most luxury hotel, but has little details that make you happy as a guest. The personal was friendly, and as soon we arrived they offered us a welcome drink :) the minibar in the room was free...

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James
Reviews 1
2020-07-26 16:42

Don't fall for the noisy basement rooms with the b...

Don't fall for the noisy basement rooms with the breakfast/24 hour coffee room above them. They also have the the elevator and the stair door banging too. Two of the three basement rooms have large windows which is good if you enjoy having everyone on the breakfast terrace looking straight down into...

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O Marsh
Reviews 1
2020-07-25 21:42

Our hotel room was good overall, the stay was ok. ...

Our hotel room was good overall, the stay was ok. The hotel is about a 5-10 minute walk to the main museums and 30 minutes from the central square of Amsterdam. The rooms were very tidy and free access to espresso coffee and daily refilled cold drinks in the room was a nice addition, however, the in...

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John Richard Williams
Reviews 1
2020-07-18 12:04

Looked like a lovely little hotel, I have to add w...

Looked like a lovely little hotel, I have to add we didn't stop there dut went there for breakfast (About 12 euro each so much cheaper that the 28 euro our hotel wanted) the food was adequate and nice the staff were lovely and very helpful (we got our times wrong and arrived after Breakfast had fin...

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Yennifer Cufino
Reviews 1
2020-07-15 21:18

Amazing place for a relaxing stay. The staff was v...

Amazing place for a relaxing stay. The staff was very kind, they offer us a cup of prosecco at the reception which was the beginning of a pleasing stay.
The room was absolutely clean and agradable, it had everything you need, it is modern and well located. I would definitely come back!

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Victoria Pebbles
Reviews 1
2020-07-13 08:45

Staff were very friendly upon arrival and the loca...

Staff were very friendly upon arrival and the location is really good, but that s where the boutique experience ended. The walls are very thin. You can hear everything below, above and next to you. Smoke wafted in from people smoking on their deck next to us. The rooms are clean but tiny not enough ...

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Timo Wilschut
Reviews 1
2020-07-10 13:40

Stayed in the comfort room which was on the small ...

Stayed in the comfort room which was on the small side. The room , shower and toilet were clean. Soda's, water and coffee in the room are for free. It can be quite warm at night so you need to either turn the A/C or open the window. Breakfast was a 7 out of 10.

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Javi Ruiz
Reviews 1
2020-07-08 23:58

Perfect location Outside the center and therefore ...

Perfect location Outside the center and therefore more quiet. It is in front of the Museumplein and in 10 min you are in the center.
The hotel is explendido. Small rooms but decorated with very good taste and very clean.
The best Bella, a kitten that is inside the hotel at ease.
Very advisable

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Kara P
Reviews 1
2020-07-08 07:34

Lots of great things about this place: good locati...

Lots of great things about this place: good location to museums and tram, mini fridge stocked and FREE(!!), clean, attractive decor, actual air conditioning unit, and kind and helpful staff.

Our room was pretty small, breakfast was extra (but you still have free coffee downstairs 24/7), and you o...

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Inkara Kabysheva
Reviews 1
2020-07-08 06:16

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ric rico
Reviews 1
2020-07-07 15:16

I slept here a few days ago and found the hotel to...

I slept here a few days ago and found the hotel to be excellent I just want to make a mention about the night receptionist. I had gone out and was so drunk that I fell asleep in the hall the receptionist had found me and was so nice to take me to my room when you read this I just want to thank you v...

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Tori Nt
Reviews 1
2020-07-05 15:56

Stayed in a small twin room. While small it had ev...

Stayed in a small twin room. While small it had everything you needed. Nespresso machine and some free drinks and snacks in the mini bar. The bathroom was tiny, but again comfortable enough to use and even had a bath and shelf for toiletries. The beds are very soft and comfy. Decent size closet. Onl...

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Katia Weissler
Reviews 1
2020-06-23 00:34

The hotel is small, including the rooms which are ...

The hotel is small, including the rooms which are quite small (which is quite common in Amsterdam), is in a great location: 7 minutes walk from the museum square, a minute's walk to public transportation for two directions, restaurants 1-3 min.

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Adriano
Reviews 1
2020-06-15 06:51

Very nice place. It's a small hotel right down the...

Very nice place. It's a small hotel right down the street from the Van Gogh museum and IAMSTERDAM sign. The place is very clean. Bed is not very comfortable, which was really the only downfall of this hotel. Free Nespresso in the room which was nice. If I were to do Amsterdam again, I would definite...

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Maria Kolesnikova
Reviews 1
2020-06-13 01:06

Everyone sees with his / her eyes and I tell what ...

Everyone sees with his / her eyes and I tell what I saw with my eyes.

Although the hotel was located in the heart of Amsterdam, it was a very quiet and safe location. From the entrance there were candles that decorated the surroundings in the afternoon and evening. The hotel may seem small, but i...

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Shane Conway
Reviews 1
2020-06-10 00:52

Location was great and the staff were so nice. Fre...

Location was great and the staff were so nice. Free tea and coffee all the time by reception and the free soft drinks in the mini bar which is replenished daily. Can't comment on the breakfast as we went to the small bakery around the corner but it smelt good! Beds were so comfy and there wasn't muc...

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Aurora
Reviews 1
2020-06-03 17:53

Exceptional clean hotel with welcoming staff, very...

Exceptional clean hotel with welcoming staff, very good breakfast with free in-room mini bar. Rooms with good soundproofing, quiet hotel 10 minutes from museums on foot and near tram stop. In the rest of the day we will be able to use the coffee machine in both room in the breakfast room. Highly rec...

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Lydie Monnet
Reviews 1
2020-06-01 20:15

Very well placed a few meters from metro 5 or 24 w...

Very well placed a few meters from metro 5 or 24 which joins in 15 / 20min the hyper center. The hotel is well decorated, clean, the staff very helpful and there is good coffee or tea at will. The standard rooms are very small, not much room for luggage, the bed was not comfortable and the pillows m...

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Maria D'agosto
Reviews 1
2020-05-24 01:55

Central location, minutes from the gebauhuse theat...

Central location, minutes from the gebauhuse theater, van gogh museum and rijksmuseum.
Super nice and very helpful staff.
Very comfortable, spacious, clean, warm and very welcoming rooms with free minibar inside!
It is possible to use the coffee tea cappuccino machine during the whole stay comple...

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Natalie Win
Reviews 1
2020-05-23 20:38

Nice, clean and really centrally located hotel. Th...

Nice, clean and really centrally located hotel. The rooms are a bit small so I would not stay longer than a weekend book. The staff is very friendly and you are warmly welcomed. The city center is also within walking distance. Bigger drawback: Our room window could not open. The air conditioning wor...

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Chuntug Taguba
Reviews 1
2020-05-22 12:17

Just went there to drop off and pick up friends. T...

Just went there to drop off and pick up friends. The room was on the small side, in essence it's a very well taken care off hotel, efficiently designed to fit your overnight, or longer, stay. It may feel a bit cramped, but the majority of More

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Giuseppe Alvaro
Reviews 1
2020-05-16 09:14

The room is at the limit of survival there is no p...

The room is at the limit of survival there is no place to store luggage or clothes, not recommended for those suffering from claustrophobia. The carpet and curtains are soaked in dust and it makes the air unbreathable, I managed to sleep for maybe an hour.

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Val Levi
Reviews 1
2020-05-11 04:48

NOT recommended. I will start with good: location...

NOT recommended. I will start with good: location - quiet neighborhood about 20 min on the tram from main station. 20 min walk to Van Gogh museum/ State Museum. The BAD - Customer service! I was unfortunate to reserve non-refundable room. The circumstances were that I didn't make it for the period ...

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Jasper Mooren
Reviews 1
2020-05-02 00:56

Really nice hotel, in the middle of town. Free min...

Really nice hotel, in the middle of town. Free minibar and good breakfast ( 12.50) with scrambled eggs and bacon and everything. Beds are fine and everything is clean. Definitly not a 5 star hotel, but it is pretty good for what you pay for.

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Bre McGahey
Reviews 1
2020-04-26 08:54

Nice boutique hotel for the price. Rooms were styl...

Nice boutique hotel for the price. Rooms were stylish but snug. The only drawback was there was no drawer in my room (not sure about others) so actually living out of suitcase for 6 nights. Not impossible and also not unheard of in Europe. Overall, a nice place. I'd go back.

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laura luz
Reviews 1
2020-04-19 18:26

I booked a room last year but our flight got cance...

I booked a room last year but our flight got cancelled because the airport was closed due to the snow. I called to ask if there was any chance for me to go one week later and they said no! I know it was non refundable but I am a receptionist as well and I know they could have done something for me b...

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Ray Tilma
Reviews 1
2020-04-10 16:06

The Muse is brilliantly located for access to the ...

The Muse is brilliantly located for access to the museum square. There are many nice restaurants nearby, some with conveniently late service. No street noise. The hotel itself is small and compact. The staff at reception is friendly and helpful. Cleaning is phantomlike but efficient. Our room wasn'...

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