Midtown Honda

4 · 1062 reviews
midtownhonda.com Write a review
P
Paul Hatanaka
Reviews 1
2020-12-28 08:55

Just purchased a vehicle from Midtown Honda. Mike...

Just purchased a vehicle from Midtown Honda. Mike M. was an absolute pleasure to deal with. Very outgoing, friendly and easy to get straight answers from. Had good recommendations, and never pushed for more expensive alternatives on us. We ended up with the right vehicle at the right price for o...

Read full review

J
jamal calbert
Reviews 1
2020-12-27 16:02

Purchased my vehicle from this dealership just ove...

Purchased my vehicle from this dealership just over a month ago, the vehicle was more than I could ever imagine.. thanks again for the amazing deal and free winter tires :) will definitely be bringing my civic back here for service.

Read full review

S
susan susan776
Reviews 1
2020-12-26 17:50

Came last week to see Energy, honestly such an ama...

Came last week to see Energy, honestly such an amazing guy. He s so knowledgeable and helpful, and easy to talk to. I honestly mean that. I have never had a better experience in customer service. Thank you Energy! Also, thank you to Paulyne and Roberto, cool young group to talk to and work with.

Read full review

N
Not Relevant
Reviews 1
2020-12-25 21:25

Pleasant experience from Paulyne, to Roberto, and ...

Pleasant experience from Paulyne, to Roberto, and to Mohammed! Roberto was extremely patient and professional with my car that he was showing me. Mohammed was great to speak to and provided answers to all my questions, leaving no discrepancy.

5 stars all the way!

Read full review

S
Shagha
Reviews 1
2020-12-25 09:33

I took my car for service to midtown Honda for the...

I took my car for service to midtown Honda for the first time and I absolutely loved it!
My service advisor, Chamith, was really helpful and knowledgeable and even other advisors, Konrad, Sean and Mike went above and beyond to help me!
Cashiers and drivers were super friendly too!
Overall, I had ...

Read full review

C
Caroline Demers
Reviews 1
2020-12-24 12:53

I had given at the time a great review only to now...

I had given at the time a great review only to now say that for the after service and delivery of the vehicle, it would be less than a 1 star. Buyer beware that the after service is non existent and make sure you check that all was done properly when you pick up your vehicle.

Read full review

R
Ron W
Reviews 1
2020-12-22 23:15

I've been a customer for many years and in general...

I've been a customer for many years and in general, I have been happy with my experience at Midtown.

That said, the last time I was there (over one month ago) I had some concerns about some COVID related safety concerns and took the time to write a constructive, respectful letter to management. ...

Read full review

A
A S
Reviews 1
2020-12-22 09:16

I drove into midtown Honda yesterday with a flat t...

I drove into midtown Honda yesterday with a flat tire. I had never been there before and I had no appointment. They were extremely busy and to get the tire completely fixed I'd need to leave the car. Unfortunately I had my son, God son, husband and I'm five months pregnant so completely impossible. ...

Read full review

S
Stephen Shum
Reviews 1
2020-12-22 07:54

Bad sales rep unfortunately, wouldn't help with pr...

Bad sales rep unfortunately, wouldn't help with pricing... Insisted on "check online for prices", wouldn't even bother helping my father who was interested in pricing a car out... Can't see ourselves going back ever to this location

Read full review

M
matsa v
Reviews 1
2020-12-22 04:32

Buying a car can be intimidating as there are so m...

Buying a car can be intimidating as there are so many options and if you don't know anything about cars, the challenge is even greater...I can't thank Peter Themelkos and Mike Makris for making this process seamless from beginning to end...they were so accommodating and understanding with my wants a...

Read full review

J
Jessica Freitas
Reviews 1
2020-12-21 08:07

Had a great experience purchasing my first new Hon...

Had a great experience purchasing my first new Honda HRV Touring edition. Lincei was my sales rep and was very nice and made the process super easy and stress free!! Would definitely recommend Midtown Honda to friends and family.

Read full review

R
Roxanna Brooks
Reviews 1
2020-12-20 22:57

Maria Hashemi - buyer beware. Maria sold me $4250....

Maria Hashemi - buyer beware. Maria sold me $4250.00 in extra's which I did not want or need however, she informed me if I did not purchase the extras... I would not qualify for financing. Being a Filipino mother of 3, I put my trust in her and was taken advantage of. I worked very hard to save to p...

Read full review

S
Sean Cairns
Reviews 1
2020-12-20 08:39

Very poor communication and customer service. We ...

Very poor communication and customer service. We made an offer on a vehicle last Tuesday and were told we would hear back from someone on our financing application in 24-48 hours... it is now the following Tuesday and we have received no updates from anyone, when we try to call the receptionist wo...

Read full review

H
Hossein Pourmodheji
Reviews 1
2020-12-19 13:56

I had an accident and my auto insurance suggested ...

I had an accident and my auto insurance suggested this location to fix the rear bumper. Every time that the Collision Centre fixed an issue They created a new problem. I visited them 3-4 times until they fix all the issue. It took almost 40-45 days to fix a simple bumper issue.

Read full review

E
Edward Shorter
Reviews 1
2020-12-19 00:32

It is such a pleasure to do business with Midtown ...

It is such a pleasure to do business with Midtown Honda. They are always eager to point out how I can save money, and their sales and financial people are quick off the mark and personable. Yes, of course, all five stars. I buy a new car every other year, and I cannot imagine shopping anyplace el...

Read full review

L
Lan Nguyen Martin
Reviews 1
2020-12-18 14:42

Wow what can I say my experience was amazing the s...

Wow what can I say my experience was amazing the sales staff and the management team went out of their way to look after me as a female I don t know much about cars but they really looked after me and the deal was amazing I shopped around several Honda stores and I found that midtown Honda was the b...

Read full review

M
Menna Osman
Reviews 1
2020-12-17 07:31

One of the best dealership experiences I ve had, J...

One of the best dealership experiences I ve had, Joseph at Midtown Honda was very helpful in securing me a car as soon as possible and also provided me with all the information to help make the decision process as easy as possible. He stayed in contact throughout out the entire process and kept me u...

Read full review

J
Jim MacDonald
Reviews 1
2020-12-15 21:31

Someone put a big dent/scratch in the passenger si...

Someone put a big dent/scratch in the passenger side doors and rear wheel trim of my brand new 2017 CRV just 2 months after I drove it off the lot. Midtown Honda made may car look like new again and they worked well with my insurance company. Can't ask for more than that.

Read full review

D
Derek H
Reviews 1
2020-12-15 07:46

Had an amazing experience buying my used vehicle f...

Had an amazing experience buying my used vehicle from here. Staff was beyond helpful. They went far beyond what was expected. Peter Zheng helped me every step of the way with outstanding understanding and personal care. I'd highly recommend anyone to come check out this stunning dealership! Would gi...

Read full review

E
emilia andrea
Reviews 1
2020-12-14 06:00

Me and my husband had the pleasure of purchasing a...

Me and my husband had the pleasure of purchasing a pre owned Honda Odyssey with Margarita Vega. Margarita is super sweet and made sure we felt confident in our purchase. She took her time and explained everything about the vehicle. She helped watch my 2 year old toddler while we sat with the busines...

Read full review

S
Sheila Malik
Reviews 1
2020-12-12 19:45

Great customer service., assisted right away and g...

Great customer service., assisted right away and got us a great sales person.
Did not feel pressured into purchasing even after I was quoted and shown what my payments were going to be. Very confident they offered the best deal that they will allow you to sleep over it before signing any papers.

Read full review

D
Dimitrios Nikolaou
Reviews 1
2020-12-12 10:46

Well run service Department

Well run service Department
One small suggestion would be to have someone provide a detail verbal overview of the work performed and a quick everything is A OK or things that maybe will need attention in the near future

Read full review

L
Luis Lopez
Reviews 1
2020-12-10 21:00

Been going to midtown honda for my regular service...

Been going to midtown honda for my regular service for almost 2 years but I don't know if I am ever going back. Service B123 came up. I changed out the air filters to the cabin and engine myself. Went in, told them not to replace my filters. When picking up my car, the rep said they looked at my fil...

Read full review

D
Dwarka Mahadeo
Reviews 1
2020-12-10 19:17

I have been going to Midtown Honda for more than 2...

I have been going to Midtown Honda for more than 20 years and have been very happy with the service the service manager Vince, Service advisor Elizabeth Arruda, and Joe my service technician has provided. Vince, Liz, and Joe has been providing me with service for 20 plus years.

Read full review

M
Mike B
Reviews 1
2020-12-09 15:37

Purchased a new CR-V today, without a doubt the be...

Purchased a new CR-V today, without a doubt the best experience I ve had at a dealership. Specifically, Peter Themelkos & Michael Makris walked me through the process and offered the best deal out there. No other dealership could compete. Most importantly they were honest and upfront, no hidden cost...

Read full review

A
Alex Cameron
Reviews 1
2020-12-09 03:54

Sales guy was very pushy and rude with us, When i ...

Sales guy was very pushy and rude with us, When i got the car, the car was dirty with stains on the doors, wrappers under the seats. it looked like they just did a quick vaccum and that was all. As well the one tire light came on due to a leak in the tire, light came on as soon as i got home. Would ...

Read full review

N
Naomi Roskies
Reviews 1
2020-12-09 03:04

Very happy with this dealership. Danny Meacci in ...

Very happy with this dealership. Danny Meacci in leasing sales has been a pleasure to deal with over the years, together with Daniel da Silva. In Service, get excellent service from Konrad Fernandez. He really understands what it means to be a customer, and knows his Hondas!. Delighted to have him ...

Read full review

K
Kirsten Pedersen
Reviews 1
2020-12-08 00:02

KM

KM
@hawkmoon369
#midtownhonda
@midtownhonda
#danieldasilva #generalsalesmanager #megan when you have an appointment to buy a vehicle, drive 3 hrs to find out they sold it to their mechanic not even an hour before you arrived. That is HORRIBLE customer service
Beware midtown Honda on dufferin
...

Read full review

H
Harrison Bennett
Reviews 1
2020-12-07 09:28

Just purchased a new 2020 HRV and it was a very un...

Just purchased a new 2020 HRV and it was a very uneven experience. Joseph is good salesman, perhaps too good given the fact that he got us to buy a car that he didn't even have in stock and then had to go search for. We wished we had known that before we paid the deposit, but, like i said, he's a go...

Read full review

G
GEORGE PANTA
Reviews 1
2020-12-06 05:38

I would like to thank everybody involved on me get...

I would like to thank everybody involved on me getting my first car. From the salesperson to the homie showing me my car. Your services were above and beyond and made sure that I get the car I wanted. Especially Margarita thank you for your help and everything you've done to make it happen even thou...

Read full review

L
Lobsang Choedon
Reviews 1
2020-12-05 17:01

We recently bought our Honda Civic 2018 from here,...

We recently bought our Honda Civic 2018 from here, and it was a great experience overall. Mr. Thomas Tan was our salesperson and we were extremely pleased with the customer service. He was attentive to our needs and budget, and prompt with his responses.
I will definitely recommend midtown location...

Read full review

C
Cristina Almeida
Reviews 1
2020-12-04 08:10

My husband and I just purchased a preowned Honda R...

My husband and I just purchased a preowned Honda Ridgeline. From start to finish we were really impressed with our salesperson Valerie Semenov he was exceptionally knowledgable with the product and answered all our questions to our satisfaction. The whole process was very smooth we were called by S...

Read full review

M
Moshe Lakser
Reviews 1
2020-12-04 04:40

My wife and I purchased our first car together fro...

My wife and I purchased our first car together from Midtown Honda this past summer. Six months later, it has been an excellent investment and is serving us well (though not many would doubt Honda's overall quality).

More importantly, our experience with the dealership was very positive. When we a...

Read full review

S
Splash of Dulce
Reviews 1
2020-12-04 01:37

Long over due review, but this location has very h...

Long over due review, but this location has very helpful staff, and are very accommodating. I went in to service my Honda Civic pregnant and with my two young children. They had toys inside to keep my children entertained as well as refreshments while we waited. The wait wasn't too bad as it needed ...

Read full review

A
Amir Kohl
Reviews 1
2020-12-01 02:36

Our experience with Midtown Honda was 100% positiv...

Our experience with Midtown Honda was 100% positive. From the start, one of their employees, Eli Green (highly recommend him), assisted us and made helpful suggestions, in a no pressure environment. He was knowledgeable, helpful, and patient. He really made the whole experience easy and quick, from ...

Read full review

G
George FOTOpoulos
Reviews 1
2020-11-27 17:01

I usually receive good service at Midtown Honda, n...

I usually receive good service at Midtown Honda, not today unfortunately. I went in for an oil change/ snow tires installation. A car wash is included with the oil change. I asked I'd extra attention during the car wash be paid to the rims as they were soiled.
Oil changed, car was parked, then anot...

Read full review

W
Wilfred joseph Agne
Reviews 1
2020-11-27 02:16

The manager welcomed us warmly when we walked in. ...

The manager welcomed us warmly when we walked in. We purchased a Honda CRV touring 2019 on this location recently. We had a very great and straight forward deal with our superb salesperson Sam. We were very satisfied with their excellent customer service.

Read full review

S
S Seymour
Reviews 1
2020-11-27 01:38

I just purchased a brand new vehicle and I am so p...

I just purchased a brand new vehicle and I am so pleased! Yeraldin was extremely kind, attentive and most informative car salesperson I ve ever dealt with. Josh was also very friendly and sociable and made the financing process very simple and straightforward. When I came to pick up my car Roberto w...

Read full review

F
Fendi Oung
Reviews 1
2020-11-24 17:13

Customer Service here is a joke. Came in here with...

Customer Service here is a joke. Came in here with my coworker on my lunch break to look at the Civic and Accord, as I was looking to purchase a car asap. I requested to speak to a sales person, as I wanted to know the difference between the models, pricing and also wanted to test drive it. The sale...

Read full review

S
Sea Monkey Ocean Adventures
Reviews 1
2020-11-23 21:59

My mom had the pleasure of purchasing a new vehicl...

My mom had the pleasure of purchasing a new vehicle this week at Midtown Honda. Mike M took care of her from the get go. She lives in Toronto and I m in Key West Florida and Mike had great communication with us both. She picked up her car yesterday and loves the car and had a great experience. I wou...

Read full review

S
Sara Boback
Reviews 1
2020-11-23 21:07

Came in for maintenance and I was overcharged for ...

Came in for maintenance and I was overcharged for a couple services and misinformed that the service was actually needed. Typical "pink tax" type way of doing business where they tried to take advantage. Tried to contact a couple times after that to express concerns/complain and the person would not...

Read full review

S
Steve Hynes S
Reviews 1
2020-11-23 16:38

I have dealt with midtown Honda customers alot in ...

I have dealt with midtown Honda customers alot in my line of work I hear nothing but good things fast and reliable service, very professional employees, friendly environment. They have this cool system where real time update on the vehicles in service. On the side note one of the best customer wait...

Read full review

K
K C Wong
Reviews 1
2020-11-23 04:48

GOOD EXPERIENCE

GOOD EXPERIENCE

They showed me what is "AS IS", It mains only one key, no manual, hidden damages.

"ALL IN PRICE", You have to pay more, if you refuse, they will draw your money from your credit card without your appoval.

I will be very careful next time. Not to show my credit card.

NOT T...

Read full review

M
malhar shah
Reviews 1
2020-11-20 23:31

I have bought Honda Accord 2015 from Peter Zeng. H...

I have bought Honda Accord 2015 from Peter Zeng. He is best person and become my best friend. He helped me for everything including car drive test, documents and of course price. He is very friendly nature and i recommended my friends and family to go with him amd he will get you a best car. Thanks...

Read full review

V
vincent bananzi
Reviews 1
2020-11-20 19:39

Great experience, made my first ever dealership pu...

Great experience, made my first ever dealership purchase from Midtown Honda and the process was fast, easy, and straight to the point with no heckling. Car detailed and delivered to me at work. Inderjeet Jassa is the guy to look for.

Read full review

S
Swati Goyal
Reviews 1
2020-11-20 11:38

Staff is super rude especially Daniel the Sales ma...

Staff is super rude especially Daniel the Sales manager (super rude) and Gina (arrogant) the sales girl. They lure you over phone so that you can come in and then they just try to prove you wrong so that you accept their prices. I wish their superiors do something about them.
It s a scam!!

Read full review

M
MikarTakar TL
Reviews 1
2020-11-20 08:09

In the last 16 months, my family and friends have ...

In the last 16 months, my family and friends have purchased 4 vehicles from Midtown Honda. We have been dealing with Thomas Tan. He is one of the best salesperson I have ever met. He takes a customer first sales approach and doesn't focus on just making the sale. He knows his trade and knows how to...

Read full review

M
Mark Budgell
Reviews 1
2020-11-19 14:15

Buyer beware.

Buyer beware.

Shame on me...for not getting full disclosure re price before service. An A1 service (essentially an oil change) came to $150+ after they calculated the A1 "service charge" and a recommended air filter.

Shame on me...for naively thinking the service adviser (George) was looking-o...

Read full review

Z
Zen Zaroda
Reviews 1
2020-11-18 17:26

Everyone at Midtown Honda makes you feel like valu...

Everyone at Midtown Honda makes you feel like valued customer. They are meticulous with details of the work to be undertaken. Will give you a call once the service has begun and if they discover that additional things need to be addressed they will advise you of the urgency. With this informat...

Read full review

T
tsultrim hara
Reviews 1
2020-11-18 15:14

Its our 2nd purchase from Midtown Honda.

Its our 2nd purchase from Midtown Honda.
#1 HONDA DEALER and #1 SALESPERSON MR. THOMAS TAN. THOMAS IS HIGHLY EXPERIENCED SALESPERSON. I WOULD 100% RECOMMEND THEM TO ANYBODY. VERY SATISFYING PRICE NEGOTIATION.
THANK YOU THOMAS AND MIDTOWN HONDA TEAM. GOOD JOB

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn