This is the first time I've rented in 50 years. I was glad that Susan Bauer was able to assist me in this rental in 2014 when I was stressed out. She gives Kamaaina service with Aloha.
Rented condo with Marie Hansen Prop. Professional crew assisted me for 3 years, with Aloha and great professional svce.
Our manager Liz is very responsive and works hard to ensure we are kept in a safe, operating environment. Thank you for everything you've done for us so far.
Aloha
I have found Marie Hansen Properties to be very professional and efficient from the begging of our lease to this day. Rhonda has always been approachable and answered all our inquiries quickly. Would give all the hard-working people 10/10 without a second thought.
Had my rental condo unit in Honolulu managed for 23 years, and recently disposed of it. Am very satisfied. A very reliable, professional rental management agency. Integrity and professional services, among their outstanding qualities. No wonder they've been around for so many years, and doing we...
I have just gone through a similar experience as Michele W. has with Marie Hansen Properties. The incompetent, absent-minded and misleading agent that I dealt with was Druidy.
I scheduled a showing with her for a unit in Honolulu. While we were in the unit, she mentioned that another person was i...
Cheryl,
Thank you for your response, this was an unfortunate situation for us and US only. Having our condo flooded, repairs take over three months, living in nearly unlivable conditions ( we can post pictures of the unit) , having our property manager Linda hassle us to resign a lease or not rec...
Marie Hansen Properties continues to hit the mark year after year. Cheryl Kunimoto and her team are a pleasure to work with. I appreciate their response rate and ability to address tenant issues immediately and in a professional manner. Liz Ishimitsu is the property manager I work with and she occas...
Our property manager is very sweet and easy to work with. Paperwork and administrative things are always attended to without a problem. The building maintenance leaves something to be desired, though. Overall a good company to work with.
My property Manager is excellent and helpful lady. Quick reponse for maintenance services in our apartment
This brief assessment for for owners looking to hand their properties over to MHP:
I am overall disappointed with a multitude of shortcomings that I am attributing to my MHP ex-agent. She was difficult to communicate with (it took her 7 months to tell me a plumbing job had been completed at my pl...
The associates of Marie Hansen Properties are experts and are always happy to help.
Nice people, good communication, great job!
Thank you!
Staff are professional and my apartment is always rented! I am very pleased with their services. No complaints.
Marie Hansen Properties is currently taking care of two
of my properties. They have shown to be a very professional, experienced and highly competent Property Management Company. Sherie Hitchcock sets very high standards, secures and qualifies excellent tenants. Hard working, always looks out for b...
The rudest company I have ever spoken with. The woman who answered was not helpful at all and said point blank that they had no properties that accepted pets and that none of their owners would even consider allowing pets. Did not even want to try to help us because we had pets.
From a Vendor's standpoint, Marie Hansen Properties is very easy to work with. Their property managers are very professional and their office staff is great at processing timely payments. If you are considering becoming a vendor for Marie Hansen Properties, rest assured that they are a reliable co...
Very friendly staff and very understanding when comes to late payments.
Marie Hansen Properties is great. I love that I can pay online or contact on phone. An online is set up to help with all needs. I've never had any problems and the people their are so sweet and friendly. It's like one Big Ohana. Been with them for over ten years and never a disappointment.
I cannot recommend highly enough Marie Hansen Property Management. Cheryl and her team have managed my condo in Makiki for years. As an out-of-state owner of a rental income property, they have taken all the worry and stress off of my shoulders and have handled everything with efficiency and kindn...
They have helped several of my clients. Nothing but positive feedback. Just great folks to do business with. I highly recommend them to my friends and clients.
Simply the best rental management firm in Hawaii. Cheryl, Liz and Connie are the BEST! Do yourself a favor and call MHP first if looking to rent your home or if you are new to the Islands and are looking for a quality affordable rental. I've been with them for over 10 years and have had nothing but...
Really enjoyed working with Marie Hansen Properties for our first time renting. All maintenance requests were handled in a timely manner and if they weren t we were reimbursed without having to ask. Kim would always respond in a timely manner as well and answer any questions we had. Thank you Marie ...
After my husband received his PCS orders to Europe, I began researching property management companies to handle our condo. I had several interviews with lined up initially, but after the first interview with our now-agent Sue Bauer, I cancelled the rest. It was the right decision. Sue found us a g...
Buyer and Property Owners Beware!!!!
10/2 Update: Issues are still pending past the required 15 days to resolve issues. For example, we had plaster coming off the pool and a guest of my home cut themselves in the pool. We had requested this fix in June. Additionally, over the last few months, we we...
Marie Hansen Properties has kept us updated and informed of all concerns with our property this first year renting out our house. I recommend to others renting in the Honolulu area.
We are grateful to the excellent team at Marie Hansen Properties for taking very good care of our rental unit in Hawaii Kai for the last 15 years. From finding good tenants, to ensuring that repairs are taken care of, and advising us on a range of issues concerning our home, Cheryl Kunimoto and he...
I can only speak well of Marie Hansen Properties (MHP). Doing business with Rhonda Hutchinson for almost 3 years as of now, I can report that repair orders have been addressed fast and in a reliable and reasonable fashion. Where previous management companies stall and promise but never act, MHP seem...
We renting from Marie Hansen Properties already for 4 years and very happy with service and our unit .They has kept us updated and informed of all concerns with our property and always fixed all problems if we have or if smth need to be renovated . I recommend to others renting in the Honolulu area....
I have had only positive interactions with MHP and my property manager. They are intuitive, proactive, helpful, professional and friendly. I always get a quick response with helpful suggestions whenever we have a tenant issue. They take care of my rental and I never have to worry about any problems ...
We had the pleasure to work with Elizabeth Ishimitsu when our company, PuroClean, performed mold remediation services for one of the properties that she manages. She really cares about her clients and tenants and goes the extra mile to take care of them. She has a great sense of humor, even during s...
I have had a terrible experience with Marie Hansen, and I am really disappointed because the staff seems so nice.
But nice isnt really important if they are unable to do their job efficiently and well. The first sign of trouble was when they told me they would let the condo building know my move...
Always exceptional service and provides excellent advice. Made renting out my place a very relaxing process.
I've always had an owner to renter agreement but this is the first time a Marie Hansen property manager took care of issues and payment. It is much easier to make payment and /or notify of any issues and replies are very quick.
Liz has been a pleasure to work with, always friendly.
Our property manager is always friendly, helpful and easy to deal with. Administrative issues are dealt with promptly, and I highly recommend MHP. The only negative is that the upkeep of the building could be better.
Working with Marie Hansen Properties was always really easy, we had to have accommodations made for an emotional support animal and they were incredibly helpful. They have always been responsive regarding questions, and maintenance requests. We worked with Liz, and she has been amazing. I would high...
5 stars....Linda has been exceptional in addressing our issues. We would recommend potential renter's to your agency.
Liz is rude , she didn t show up for the appointment she scheduled for me for a showing. No call no message to cancel so I waited hours for her! I called her a few times and she didn t answer. Rude and she lied!!
I've rented two separate apartments now through Marie Hansen, and I have to say they are awesome to work with! Linda is super helpful, and always gets back to me promptly when I have a question or concern. Plus I love how convenient the automatic rent payments are, it's one less thing I hVe to think...
Excellent company, very professional, friendly staff, quick response, high integrity and trustworthy.
Our property manager Liz is the Best! Always available when and if we need her. Love her quick response and Aloha spirit. I would recommend Marie Hansen Properties to anyone who is in need of managing their rental house in Hawaii.
Liz was the best landlord I have had by far. Anytime I had a problem it would get fixed within a few days. Even major problems that arose, she kept me in the loop of what was happening even got me a new unit in the building to stay in since problem would take a prolong time to fix. She was also a jo...
Thank you, Marie Hansen Properties and my property manager, Sherie Hitchcock. Sherie went beyond the call of duty to help me with a difficult situation, which I could never have handled on my own. Sherie, you are fantastic!!!
If you are looking for a Management Company on this island look no more. Marie Hansen is the best. They are professional caring people who want to make the needs of tenant and owner met. They treat your property like their own. They go above and beyond to find the right people to fix any problems w...
Service is awesome. Everything is in a timely mater. We have no problems with anything. I like that I can pay online, it's very convenient. Everyone is very nice and Linda has an awesome and always smiley personality. Everyone helps to make things convenient for working families. Aloha
As a tenant for 3.5 years, I have had an excellent experience with Marie Hansen Properties. When issues came up (as they always do), they were handled immediately and professionally. I was referred to them by another Tenant in the building. Sherie was my primary Agent contact but the whole office Ad...
A professional company. Very knowledgeable in property management. Great communication. Easy to work with.