What a beautiful hotel stay we had. The rooms are so comfy, and stylish. The staff is extremely nice. We had a really fun staycation in the city. Thank you Mandarin! Great location to everything
What a lovely treat and escape to Boston! The rooms have been beautifully renovated and yet are still comfortable and elegant. I love the sofa and table with two arm chairs! Housekeeping was fantastic and went above and beyond. The huge bottles of water were greatly appreciated. Erika, Katharina, an...
I tried booking a spa day through the webpage and it wasn't allowing me to confirm my booking date and told me to give the spa service a call. I called for service and no one picked up their phone so I left a voice mail and also emailed them. There's still no response from this place. Very disconc...
All the staffs are wonderful! I hAd a great time for valentines day
Amazing hotel and wonderful staff. The location is perfect and you can walk to stores and shops and restaurants and cafes.The hotel is also directly connected to the shopping center which is great and convenient. The rooms are spacious and quiet. The SPA is very tranquil and I enjoyed some time in t...
Great place for a weekend getaway with an amazing spa and a team that demostrated they would do anything to accommodate their guests. They are in the heart of back bay with easy access to shopping, parking and fine dining.
True to its branding, Mandarin Oriental Boston for me is The place to stay! Having stayed in numerous 5-stars hotels in Boston area, I must admit that this hotel gives me the best feeling of home away from home.
Customer service here is par excellence, and they do make every efforts to make you fee...
What a lovely and relaxing day at the spa. The holiday brunch was spectacular. Ot what you would expect from MO.
The best customer service! Each associate we interacted with was genuinely interested in why we were there and what we wanted to do in the city. The room was stunning and the cleaning crew was magnificent.