one morning on april the 4th,no water in my house.I called the mwa curtomer service and they told me my water was cut for impayed bill.I sent a check by mail on march the 5th,of 82.50$ they told me never received.they told me calling me twice,never receiver any call.they told me sending me an e.mail...
First of all, monopolies are supposed to be illegal in this country. ( Sherman Act of 1890, the Clayton Act of 1914 and the Federal Trade Commission Act of 1914). However, if you live in Macon, Georgia you have no choice but to obtain your water from this anti-customer company. Secondly, if you are ...
If anyone wants to move in vacant property, they will provide water service without a lease.
And then, send the owner a tampering bill... What the ----!!!!
I put a call into customer service this morning at 10:57 am.stating I had a small pin leak and I could not get the city valve to budge so I could shut my water off to make a repair. I spoke with Heather who was very professional. She stated she would open a job order. A short time later, a service...
We used to have a well for water and it worked fine. Then we were forced to switch to MWA. Now our water doesn t work about once a week and it ll start working again later that day but it will be brown. So once again no shower for me today.
I have never had to work so hard to get someone to take my money.
I see Macon water authority decided to take my post ( Down) is instead of disconnecting a (illegal water) at 2767 mint green Lane lot 52 y'all decide to take my post down , even after calling customer service to report this. MWA said they would disconnect, But it's all the way on, and all the wa...
They have cut my waTer off before and claimed because my payment was received late,but when I told her it was not late cause I'm looking at it online suddenly they are sending someone out to reconnect it,now I've got a tampering charge for somewhere between Jan and now ,but water has been on,I,shady...
I've had service for years and they were always great.
It would help if they had better customer contact. They never seem to be available.
They will overcharge you and $20 you any way they can. The problem is you have no where else to go.