Sales person was nice, we looked at a 2015 equinox that needed new front tires and to look at a dent on the door to see if their tech could fix it ,his boss would not put new tires on the front or even look at the door for the price that he has listed. Not willing to negotiate anything
Everytime I have been to Macke I have had wonderful service I have worked with Missy the 3 times I have been there twice for myself and once to get a reliable car for my parents I recommend Macke to everyone I know who is looking to buy a new or used car Missy is amazing we will always go there for ...
I am been getting my vehicles served at Macke Motors for years, clean facility, hard working staff but Harry, the Shop Manager is the REAL reason I trust my vehicles there. He gets my vehicles in promptly, accepts my coupons, and even opens doors for me! He is efficient, kind, caring and makes Macke...
Bought my first diesel from Macke motors, I had Dylan help me and he did a great job. Then it went down hill FAST! As I was asking some questions they answered them, one of those questions related to a single tune done on the truck, if the tune would ever be affected in any way. Sadly I made it no m...
Felt like a second class citizen. Was never greeted! You would've thought they were racist against black people
I wish I new what they checked and what kind of shape everything was in.
We went in to buy a used vehicle that was outrageously over priced, hence only the 4* rating. We spent some time negotiating the price down to an actual correct cost. The salesman was very professional and actually nice. We spent maybe an hour here and drove away in a vehicle we purchased. I would b...
Friendly,fast repair.Works well with payment arangments
Buying local is important for small towns and small business.
Prompt and straight forward - could not of been a better buying experience
The worst car buying experience I ve ever had! They fight you on financing through them and if you don t finance through them they charge you $1000 more on the car price. Wouldn t budge on price because they lost money on the trade in , why is that my problem they re crappy business people?
I inquired via reply email to the email sent to me by Macke. I was interested in a Camero for my wife and in my reply I had requested some more information from 'Jim.' I stated in the reply I was presently in Arizona, but could have one of my sons come look at it. No response to my email. I sent ...
very efficient,,and good staff..Very knowledgable,,and ready to help
Great place to deal with drove 4 hrs to get the truck I chose and was not disappointed.They worked very hard to accommodate me great people.
I've rated 1 star because that is the lowest you can rate. Frankly, Macke does not deserve even that. The lack of service and sheer awareness of their products is astoundingly terrible.
We sent an online message with a few question about a vehicle and were asked to provide information so that a...
I purchased a two year old truck from them and a week later the service engine light came on. I contacted the salesman and asked if they could fix it and explained that I have only had it a week and have only drove it a couple hundred miles. They said they wouldn't fix it since I didn't purchase an ...
Hometown Chevrolet dealership with attention to detail.
Had a appointment at 130 they didn t get my vehicle in til 210. Took over a hour to do the repairs. Slow service
everyone answered my questions quickly and I was satisfied with there response
We purchased a 2015 Chevy Equinox this past month. The service and help we had throughout the entire process was exceptional. We have been family friends with Macke's for some time now, and purchase all of our cars there. We couldn't be happier with the service, and we will definitely be back for fu...
I to8my truck in to get new windshield & an oil change. Picked it up on Saturday then found out they went thru it & put a posted note on Bill to tell me all the things they think needs fixed. Which made me to cancel my neurosurgery appointment to fix my skull. Now I have to wait 2 months b4 I get b...
Rip off artist. Do not buy a used car from them under any circumstance. Liars.
I had my own financing, and before I drove up to buy the vehicle, they tell me that if they don't finance the vehicle through them, the price goes up. That is a terrible way to do business. never heard of dealerships doing that. I will take my business elsewhere. They just lost a sale, and all of...
The BEST dealership left in the country! Especially for FARMERS!! Custom order new pickups with just a handshake agreement to be honored at time of arrival. Big discounts on new, and auction prices on used!
Very professional and helpful. Will continue to have my truck serviced by them.
Love my truck service department is amazing good.people great place to do trade.
took care of all my questions always there if i had a problem
Not a very good experience. We called about a vehicle and was told this price. We load up and drive an hour to get there. Test drove it and loved it. We meet up with sales girl and to find out if you don t finance with them the price goes up $2000
Words cannot adequately describe the relief felt when your salesman says "Don't worry, we'll take care of it". We had purchased a Certified pre-owned Focus from Mike Deeth in October, and a deer stepped out in front of us on a Saturday night in January. On Sunday morning, Mike returned my call and...
If you want the run around and want deals made that aren t kept, enjoy Macke Motors. Otherwise, go elsewhere!
Slaes and service, great to work with. Do all they can to help.
The staff is great they really worked to find a car in our price range!
We bought a used pickup truck. They gave us plenty of time to make our decision. No pressure. I felt like they were very honest and upfront with us. We paid cash and the paperwork was quick and painless. Our salesman was Dillon. He brought out snacks for the kids why we waited and was very helpful. ...
My son bought a truck there, not even a week later the air went out called and talked to the salesman, Dylan and he said he would talk to his manager and call me back. I had to call back the next day and he said the manager had to leave early that he would talk to him and call me right back and neve...
my husband search every dealer within 200 miles and found Macke. they had the vehicle with all the amenities at bargain basement price. no negotiation needed
Absolutely worst dealer to deal with ever. Sold me a cpo volt sight unseen. The salesman lied about the interest rate before he left, got conned I to signing 200 miles from home and then the car has a bad transmission on arrival. It's now at the dealer here for up to 3 months waiting on parts. First...
Had a positive experience at Macke in the past, so naturally went back. Unfortunately I won't be buying from Macke in the future. Salesperson took us out to the lot to look at a car. He started the car and went inside, leaving us out in the cold to let the layer of ice on the windshield melt. Maybe...
Very good consession. Very attentive and friendly services. They have a large vehicular park and a very good service workshop. Reasonable prices.
Don't bother. Contacted them four times, email, phone, chat, etc about a truck on their lot that's been there for MONTHS.. No call back, no emails, ....nothing!! Got cash and an 800+ credit score... Must be they don'r want to sell it!!
Good people to deal with. Friendly, with nice clean dealership. The only issue I had was they said they serviced the used vehicle I bought, but they hadn't. Seemed to me to just be a mistake in communication among them. I got it serviced at my mechanic shop. He found the transmission fluid was overf...
Bought a chevy Silverado week ago. Check engine light was on and salesperson said schedule a appointment and we will take care of everything and service the truck. The check engine light went off on it's own. It was just the gas cap loose. But I wish I would've gotten that in writing of what he said...
Great service on replacing a part under warranty. The service area had places to sit that you could chose to be social distancing from other customers. I appreciated that effort. What I was frustrated with was no mask requirements nor staff wearing mask.
Good deal on the truck but Didn't fix a known flat on one of the six tires/Dually. Didn't wash it or wipe down the inside. Only 1/2 a tank of Diesel fuel in it. I drove 130 miles to buy this truck. 2015 Silverado 3500HD. ...A little disappointed....
Well they obviously don't have an internet team, if they do they should all be fired. Worst customer service ever. Numerous emails, no response. I don't care I'll take my money elsewhere, could have sold two new vehicles. I can just imagine by reading reviews that it's no different in person.
Treated very well. Even went the extra mile to put my new plates on my car. This is why I choose Mackes again and again the service people. Thanks again Kevin.
I just bought my Trail Blazer last night. Tony Macke was amazing. They were all great. I have no complaints at all. Tony went the extra mile for us. I would definitely recommend people to buy a vehicle from them. Wonderful just wonderful!!
make sure you do your own mechanic check.. their's isn't very good!!
Im from out of state and was interested in a truck they had for sale and possibly trade in mine. Got cut off on the online chat and then salesman emailed me told me they could not answer my questions. Finally got some more pics of the truck. But had more questions about it since i was gonna be drivi...
Would like explain how this dealership treat people my 78 Years Mother look online for a suv and found one she liked she test drove the vehicles the air conditioner wasn t working explained this to the salesman ( Sam) he explains that he would have his service people to look at it then gave us slip ...
Had a great experience working with Tony. Made it stress free, hassle free and really fast! Thanks so much!
Bought my first diesel truck from them and less than 1000 miles have been put on it, have had nothing but problems with this dealership as a whole!! First they lost my license plates from the car I traded in and accused me of having them, which delayed the tital transfer over a month and a half, th...
Prices on web are different than what you get, prices are very different if not using their finance department. Make sure you ask questions and get real answers
Terrible. They let a family member take and KEEP a vehicle with only 116k miles as a farm truck when there's other trucks of the same model with over 200k miles. Pathetic, way to take care of customers. Only heard bad things about this dealership and they proved them right. Never dealing with them, ...
I recently purchased a used truck from Macke Motors. My salesman was Dylan. I live in Minnesota and during my inquiries about the truck there was a check engine light on which I inquired about. I was told by Dylan that the truck went thru the shop and it was fixed. The problem was the EVAP VALVE...
I constantly get emails asking me to rate my experience at their service center. Problem is, I'm not Ricke, and I have never been to there. They have the wrong email. I called to have it corrected and the snarky receptionist told me it wasn't them that sent the emails, it was GM, and there was nothi...
Macke is amazing. When we came in all other salesmen were busy, so the sales manager (Jim) who normally doesnt work directly with customers selling vehicles, stepped right up and helped us and stuck by us the whole time. We bought our new vehicle so fast and easy. We will definitely be doing busines...
Missy Knowles at Macke Motor was amazing!! My husband and I both bought vehicles. Missy was so helpful and fair! We both left extremely satisfied. Prices were the best in the state, and very fair with trade in pricing. I highly recommend anyone who is interested in a vehicle to stop in!
Bought a new truck through Dylan and he was very good to deal with, he wasn t pushy and made sure that I got in a truck with everything I wanted.
Bad customer service from the start. Wouldn't reccomend buying through this dealership.
Was inquiring about a vehicle on their website, decide to use the chat feature on their website, ask sales agent if there was anything wrong with the vehicle, was told he can't give me that info online but then asked me for my email or phone number. If they cant give me a yes or no answer online wha...
Called ahead. Stood in the lobby for 45 mins without so much as a, Can I help you?
I recently purchased my Regal TourX from them and got an awesome deal. Residing from CA and not wanting to fly and drive back, this deal had to be done through telecommunication and transport.
Missy Knowles handled my sale and provided excellent customer service and communication throughout the ent...
I had a great experience buying my Chevrolet Crew cab truck and now again ordering part for my truck.
Thanks, Jeremy , Harry and Mark
Big Bill Rogiers, Moline, I'll
Not thrilled at the moment .My husband drove over 200 miles to purchase a vehicle for out teen-age daughter and ended up paying more than the advertised price for what he thought was a vehicle with minor fixes. However as soon as he got it home ,the transmission decided it didn't want to work anymor...
Great place! Very friendly sales people, willing to work with you . . . enjoyed our experience with them!
Fast and convenient service love that you don t have to make appointment for oil change
We had a very positive experience at working with Melissa K. She was always fast with her responses and in answering all of our questions. She was even able to set up delivery for us and we couldn t be happier with our new truck. We d definitely recommend working with her to our friends.
I've been buying new cars and truck for 50 years and this was the best experience I've ever had. I want to thank Missy and other associates for a low pressure friendly atmosphere. The prices are hard to beat too. Check them out if your in the buying mood. Love my new Silverado LTZ !!!!!
We wrecked on out way to get a new truck and they sent a wrecker and came to get us. I'd say that's above and beyond what's normally expected. Add that to great prices and it's a great place to go. They also bought us lunch since we were clearly having a bad day.
I have purchased 30+ cars in my lifetime. Never have I had a better experience. From my salesperson, Missy, to the owner himself, the entire experience was fantastic. I will recommend this company to any and all who will listen. Thank you!
Not a fan of their service department. My thermostat was bad and the tech and service manager thought they needed to argue with me. Tried to say my heater core was bad so they didn t have to replace the thermostat under the (very expensive) extended warranty I purchased. My husband replaced my therm...
Truly amazing sales staff! Very accommodating and willingness to keep me in my budget. Dylan went above and beyond to get my children and I in a safe and reliable vehicle! I will definitely be a repeat customer! Kudos to Macke for keeping the small town hospitality! A big thank you to everyone!
Bought a used truck there. Transmission was out within 48 hours. Didnt even have the decency to return my messages or email. Wasnt asking for them to take care of it but work something out with me. Apparentley Not the small town friendly dealership I expected.