M.A.C. Cosmetics

3.7 · 53 reviews
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Arzoo Pathan
Reviews 1
2020-09-19 16:38

Very friendly staff. They help you in trying & sug...

Very friendly staff. They help you in trying & suggesting the best shade of products for you. For anyone looking for lipstick do try Powder kiss chill shade and retro Matt shades.
For concealer try there full coverage one, amazing result:)

I love MAC products and I am a great fan and only recomm...

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Liz Bella
Reviews 1
2020-09-15 22:04

Found my perfect match for foundation from this st...

Found my perfect match for foundation from this store. The sales person that was attending was super helpful. She was attentive and approached me as soon as I enter the store, and helped me find best suitable option matching my skin tone.
I will recommend this mac store if you need help with the ma...

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Emily Allison
Reviews 1
2020-09-04 21:41

I had worked a 12 hour shift and my makeup at that...

I had worked a 12 hour shift and my makeup at that point was looking worse for wear. I understand that my foundation was starting to look cakey and yeah ok maybe my eyeshadow was starting to crease but please wait until I exit the store to make fun of me with each other....it's not that big a store ...

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Jessica Toohey
Reviews 1
2020-07-20 13:51

I walked in and was greeted immediately with a smi...

I walked in and was greeted immediately with a smile by Melanie. She was lovely and helped me find a whole new makeup set without it feeling like a chore. She was personal and genuine and we had great conversation. Made spending the amount that I did enjoyable ;) thanks Melanie for all your help gir...

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April E.
Reviews 1
2020-07-12 08:21

The gal with the pink hair and the Kewpie tattoo t...

The gal with the pink hair and the Kewpie tattoo that complimented my Trixie Mattel shirt was very sweet and conversational when I came in to do my return. I enjoy this location more than others nearer me, I wish the floor was a little bigger but given it's location, it's a great spot.

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Jess Edwards
Reviews 1
2020-07-07 22:29

I read through some of the other reviews here and ...

I read through some of the other reviews here and I just don't understand it. My wife and I have been here twice. Both times she's come away feeling bad about the experience. The first time, she had never been to the store and was looking for some ideas about colors and lipstick. The store was somew...

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Andrea Narayan
Reviews 1
2020-07-05 16:33

This was such a disappointment since it was Eaton ...

This was such a disappointment since it was Eaton Centre! The employees are standing around talking to each other. When I approached one, they moved away. Usually, they are supposed to come up and offer their assistance. I had to request help from the cashier since the brand new products are all hid...

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Petrina
Reviews 1
2020-07-03 03:57

Horrible service. Wanted to come in just to see th...

Horrible service. Wanted to come in just to see the difference between two shades, was ignored by every staff member I asked for help(including the group regularly talking at the cashier), and was rudely nudged to the side by staff while looking at products. No wonder I shop at Sephora. Better servi...

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T N
Reviews 1
2020-06-05 05:42

First time in Toronto and went here to get my make...

First time in Toronto and went here to get my makeup done for my birthday. I booked yesterday and the employees were nice. When I came in today, the employees were even nicer and very complimentary. Robin, (hopefully I spelled it right), did my makeup session and I loved it! Very natural, yet she ma...

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N. Soto
Reviews 1
2020-05-08 04:43

Well i had two different kind of experience in thi...

Well i had two different kind of experience in this M.A.C first one was very positive the sale assistant was very kind and helpful.
The second time she was very cold.
What i like in this store is that there is a large collection of product. So you can find almost all. What i don't like is there is...

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Sophie Chen
Reviews 1
2020-05-04 01:21

it was my birthday and I was planning on trying so...

it was my birthday and I was planning on trying some make up and this lady named Juliana made my day she gave me a few samples of foundation and encouraged me to try anything I wanted she had a pretty smile and was really sweet I'll definitely be back!

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Michelle Shahid
Reviews 1
2020-05-03 01:23

Booked a 30 minute eye make up lesson. which was ...

Booked a 30 minute eye make up lesson. which was cut by 10 minutes. Only got a 20 minute lesson. Sales Associate was late and instruction was rushed. Store was busy and wasn't staffed with the correct number of people Sales Associate had to cut my lesson short to assist at the cash register. Sales ...

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Jessica Hoang
Reviews 1
2020-04-24 11:28

I've been to this MAC numerous times and each expe...

I've been to this MAC numerous times and each experience has always been great. Staff are helpful, ready to provide their expertise, and they are nice.

After a horrible experience at Sephora, I walked into MAC and was greeted almost immediately by a staff member named Nikki tending to the display...

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Rheannon Demeter
Reviews 1
2020-04-20 09:20

Outstanding!! Was attending a fomal ball that even...

Outstanding!! Was attending a fomal ball that evening and had scheduled a half hour (eye makeup) appointment.. Not only did the artist create an amazing blend of colours to match my dress, but also took extra time to apply bronzer, highlight, and lip liner + lipstick. For a first time getting my mak...

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monica roberts
Reviews 1
2020-04-08 12:31

Very professional!!

Very professional!!
I went in there to get a foundation since I had a lot of trouble finding the right shade in other stores! But this person STEVE was the sweetest! He gave a few options and helped me choose the right shade with much ease! I wore the perfect foundation on my Birthday and looked am...

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Yalda Mir
Reviews 1
2020-03-24 12:51

Awful. Just the worst. They basically won't look a...

Awful. Just the worst. They basically won't look at you let alone come and help you if you don't have make up on. I purposely avoided any makeup on my face so that they can help me better with a mew foundation once. There has been other similar occasions too so it was not an isolated incident. They ...

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Sarah Woodland
Reviews 1
2020-03-23 06:48

I had the best experience at Eaton Centre with the...

I had the best experience at Eaton Centre with the black cashier. I don't remember her name it was a different one, but she was so nice and helpful. The other people were busy and she said she isnt supposed to leave the cash but she helped me find some products for my mom. I only wanted to spent $30...

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Amanda JP Reid
Reviews 1
2020-03-13 07:55

Poor customers service ....i hope that the manager...

Poor customers service ....i hope that the manager I sent the letter to get back to me in less than 1 month
Maybe the regional manager in New York City NYC....should do a guest visit ...
I mean Jennifer looks fantastic can she sell me a gift worth 67 dollars ....
I'm going to Macy's in Chicago.....

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katherine li
Reviews 1
2020-02-09 19:35

Great experience, Joey was by far the best makeup ...

Great experience, Joey was by far the best makeup artist I have ever met, he was patient, insightful and all around a great individual. I was extremely happy with the customer service, he took the time to understand my skin and what worked best for it. I came in lost with very basic knowledge of mak...

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Christopher Scott
Reviews 1
2020-01-10 05:30

I wanted to take a second to give a huge shout out...

I wanted to take a second to give a huge shout out to Ariel who works at this location. I walked into the store today with a huge list of needs, as per the show I'm working on right now, and she was ready to provide exemplary service. In general the staff seemed positive, knowledgeable and efficient...

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