Today we had a smart meter put in by a gentleman called Jason . He was very polite and followed all Covid -19 rules . Workmanship was first class and no complaints, excellent standards throughout . Jason is from CT Operatives
Terrible. Arranged an appoinment for 12 noon to get a phone call at 1pm to say 'aint coming, havent got part' DONT USE they are a joke and dont care that people take time off work
Absolutely disgusted with the visit we had. Appointment had been booked since April to have a smart meter fitted. For him to turn up with no greeting or introduces, demanding to see the electric meter. As walking out my front door with the key to open the side shed to show him he turned around and a...
One of Lowri Beck's meter readers left a card in my post box having called to read our meter whilst we were out. When I went on line to submit my reading I found I was unable to do this without entering a Job ref. no. , which should have been on the card but wasn't, indeed there was nothing handwri...
Received text reminding me of appointment the following day!!!
No one turned up!
When I called I was informed the engineer was on holiday and someone had attempted to call, no message left on my answer machine or text informing me of any changes.
Please review communication pathways! I would have...
Apparrently a Lowri Beck employee visited to check my gas meter this week (he left a card) They called me to see if I was happy with his service. I thought I was, but have just discovered that he forced open the new wood box cover to the meter and has broken it. Not happy with that.
Walking distance from Wigan. Cheap parking near by.
Rubbish company. Waited in all day for an appointment but they didn't turn up, when I phoned then they said the engineer had had to rush off to a gas leak. Really? Why did no-one phone me then to say they couldn't make it today?
i used to work for lower beck in peterborough and i was not happy then i left job after 3 month i gave all my stuff from hht and all clothes ..with all stuff i gave two car charger which it was mine and i gave it to the manager(barry)and i More
Because you have the same name as my son"s girlfriend...
Appalling. Sat in twice waiting for an engineer to come and install a smart meter and both times no one has come. First was aparrently for an 'emergency', second, the engineer became ill at 1645. No one phoned either time to say the More
Wish I could give 0 stars for this shambles of a company. I'm currently in the middle of a two month battle trying to get the standard compensation I am entitled to for a second non-show to have my electric meter changed over. Their complaints team are a complete shower, don't return emails, lie an...