Louisburg Ford

4.8 · 741 reviews
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Simon Grinsted
Reviews 1
2020-12-28 02:23

Great personal service and friendly staff. I bough...

Great personal service and friendly staff. I bought a used vehicle but encountered an AC issue driving home from the dealership. They had it fixed and back with me in a couple of days. Then 6 weeks later it failed again but they responded, admitted an error in the first fix and repaired it (hopefull...

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L AP
Reviews 1
2020-12-26 15:04

I really hate buying cars and I dread it! But this...

I really hate buying cars and I dread it! But this was an Excellent experience!! I ll return for future purchases! There were no sales tactics, just straight forward and upfront. I got to drive both vehicles, I was provided information about both to compare, Jeff patiently answered my many quest...

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joe blow
Reviews 1
2020-12-26 12:36

I have purchased many trucks, cars in my 70 plus y...

I have purchased many trucks, cars in my 70 plus years and have put up with all kinds of car dealerships. Just this year I have purchased a 2016 chev silverado, a 2018 Mazda CX5, a 2013 Tacoma but Louisburg Ford was the best of all three dealerships to deal with. I will probably talk with them again...

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Krey Bradley
Reviews 1
2020-12-24 05:17

Great service and a fantastic sales staff. Very ea...

Great service and a fantastic sales staff. Very easy to work with and find you the best deals possible. Mike and Bob were both very helpful and take care of you throughout the entire process. Highly recommend buying from Louisburg Ford!!

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Lisa Nitz
Reviews 1
2020-12-23 14:14

I've never experienced such great customer service...

I've never experienced such great customer service getting my oil changed as i do when i go to Louisburg Ford. I appreciate no pressure, no upcharges, just quick and friendly service. Yes, they let me know what they notice about my car and remind me about suggested manufacture recommendations but ne...

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Tony Hutton
Reviews 1
2020-12-23 08:22

I would like to give a shout out to Brian Parise, ...

I would like to give a shout out to Brian Parise, Luis Matos, and Brian Vanderpool. Great bunch of guy's, very nice, answered every question without delay, if they knew the answer off the top of their head, if not they were off to get the answer. The vehicle we were driving, we found a nail in the ...

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John Lovelace
Reviews 1
2020-12-22 00:09

Jeff is the best. This is the 4th auto I have bou...

Jeff is the best. This is the 4th auto I have bought from him. I wouldn't buy a car any other way. I simply call him and tell him what I'm looking for and by the next day he will call me back and let me know what my options are. I drive to Louisburg the next day or two and pick up the truck. Th...

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Ernie A
Reviews 1
2020-12-21 22:30

I have been purchasing cars since the late 60"s. I...

I have been purchasing cars since the late 60"s. I honestly can say the Louisburg Ford experience was the greatest. I have never been treated with such friendliness and respect in all these years. No pressure, no haggling over cost, no BS, no misleading ads, just down home kindness and truthfulness....

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Sandy Curnutte
Reviews 1
2020-12-15 19:41

Bob Wright was a great salesperson to work with. ...

Bob Wright was a great salesperson to work with. He made the car-buying experience hassle free and explained everything clearly. There weren t a lot of unexpected fees and fine print, so we knew exactly what kind of money we were going to be spending. We love the new Escape and hope to drive it f...

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Michael Moore
Reviews 1
2020-12-11 13:13

Their service department has been really great to ...

Their service department has been really great to work with since we started working with them after moving to the area a few years ago. We recently bought a used car from them, and experienced their full level of commitment to customer satisfaction. Louisburg Ford truly deserves this 5 star review....

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Roger Schmidt
Reviews 1
2020-12-08 15:30

Absolutely, the best vehicle purchase process in m...

Absolutely, the best vehicle purchase process in my thirty - five years of vehicle ownership. Bob Wright's high quality customer service is second to none. Louisburg Ford has found the right formula for the customer first experience. I will bring all of my future Ford business to Louisburg Ford.

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Brit Streebin
Reviews 1
2020-12-03 16:57

I couldn t be happier with the buying experience I...

I couldn t be happier with the buying experience I had at Louisburg Ford. Mike McKinney was great to deal with and a big part of why I purchased my truck from them. The buying process was quick and easy and I was in and out all in the same morning! Definitely planning to come back to purchase my ...

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Lisa Mills
Reviews 1
2020-12-01 12:08

Mike was the best car salesman I have ever dealt w...

Mike was the best car salesman I have ever dealt with. He was upfront, made the experience fun, and I was impressed that he did all the paperwork... no trade off of an F&I person to hard sell for an hour. I would buy another vehicle from him when I am ready.

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Troy Hays
Reviews 1
2020-12-01 00:26

Louisburg Ford is the best dealer I've had the ple...

Louisburg Ford is the best dealer I've had the pleasure of buying a car they make the entire experience very easy and the salesperson made me very comfortable during the process. If you truly want a good dealership experience this is the place to go!

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Joseph DuCharme
Reviews 1
2020-11-27 21:41

I purchased my 3rd vehicle from Louisburg Ford thi...

I purchased my 3rd vehicle from Louisburg Ford this weekend. Jason Gudenkauf and his team are awesome. I received a very fair deal for my trade and the used car I purchased from them. Their Service Department deserves high marks as well. The Sales and Service team can be described as fair, hones...

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Doug Whitney
Reviews 1
2020-11-22 04:46

Bob Wright was excellent, he took the time needed ...

Bob Wright was excellent, he took the time needed to answer all my questions I got what I thought was a very good deal. When I went to pickup my new Explorer ST he went through all the many items that we on my vehicle. He was excellent!

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Tim Smith
Reviews 1
2020-11-21 13:15

Jeff Graham was very easy to deal with and this wa...

Jeff Graham was very easy to deal with and this was the first car I have ever bought over the phone!! When I arrived at the dealership for the test drive, they had already pulled up the SUV, sanitized it and had it ready for me to test drive. After the test drive, it was a easy process to do the pa...

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Grant Frazier
Reviews 1
2020-11-21 09:06

Horrible experience, getting told I need to put 9k...

Horrible experience, getting told I need to put 9k down before even running my credit, getting pushed out of the way because they probably knew they were not going to make any money off of me. Low balling me on my trade and not moving off of your truck price even though the tires were almost bald. I...

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George Nunnemacher
Reviews 1
2020-11-20 17:40

My F-150 began stalling out on Sunday 9/8. It sta...

My F-150 began stalling out on Sunday 9/8. It stalled out twice at 75 MPH on 69 Highway- very dangerous. I called your Service Dept. Monday morning to see if I could get an appointment. Service Advisor Corey Ross said I could bring my truck in the following morning and he would try to fit me in...

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Angela Cornelison
Reviews 1
2020-11-12 10:59

I was very happy at how fast they could get my tru...

I was very happy at how fast they could get my truck in. The price for a full tune up and oil change was very reasonable. They even found where the terrible squeak was coming from! As a first time customer, I was a little unsure about the customer service when I checked in my truck, do to the emplo...

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Dawg FromKC
Reviews 1
2020-11-11 02:40

Service Department was great. We will be towing a...

Service Department was great. We will be towing a loaded horse trailer to National Championships in Chicago tomorrow. So of course the fan motor on the climate control burned out last night on my way home from Tractor Supply picking up supplies, UGH!!! Disaster strikes at the worst possible mome...

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S197_Ethan_Official
Reviews 1
2020-11-08 21:15

Called about getting my transmission rebuilt on my...

Called about getting my transmission rebuilt on my mustang gt and they said they would call me back with an estimate, they never called back... as someone who works at a dealership I'm very disappointed with how they treated me... you'd think with such a popular dealership they'd treat future custom...

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