I called just now to ask a simple question. The person who answered was extremely rude, and refused to help me. She also refused to give me her name or allow me to speak with her supervisor. Not cool.
This is an OEM Supplier, if you call them, they are unable to sell replacement parts. However, if you reach out to the manufacturer of the equipment your LINAK product came off of, you will be able to get replacements through that specific company. This is the nature of an OEM & Supplier relationshi...
Horrible customer service. I called several times and sent emails. Linda answers the phone and she is rude. She refused to give you a supervisors phone number. She refuses to get Mason to answer his phone. mason only returned a call when I said I was going to share my experience online everyw...