LG Electronics Benelux

2.5 · 47 reviews
D
Dobra Kaan
Reviews 1
2020-10-17 17:56

Phone: LG G4 Bootloop issue, really hard to whine....

Phone: LG G4 Bootloop issue, really hard to whine. All points of sale supposedly know nothing about the issue while it is packed with info and issues. LG also knows about the problem, but does not recall (whether your telephone S7 is set to fire or your telephone is no longer worth a "boat run"). He...

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J
Jerome Chanson
Reviews 1
2020-10-16 05:17

Very Poor Material and Repair Service!!

Very Poor Material and Repair Service!!

We bought a LG washing machine less than 2 years ago. It has already shut down 4 times (with the need a repair guy each time..). This time it is stuck with the wet laundry inside and the door locked. After many calls... they will finally come to fix it in 1...

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P. P.
Reviews 1
2020-10-15 03:33

This review is for LG's Dutch CUSTOMER SERVICE! I ...

This review is for LG's Dutch CUSTOMER SERVICE! I have been a LG customer for years and I use LG both privately and for business, fine devices. HOWEVER I once had a question about a device and I got a slut on the line! Conversation recorded! She was very rude, disinterested and rude! I put her on he...

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P
Reviews 1
2020-10-04 19:07

awfull customer service, do not buy LG OLED TV's o...

awfull customer service, do not buy LG OLED TV's or any product in that matter, they refuse to recognize issues on hardware and software.
They sell flawed products 2018-2019 with macroblock/flashing issues and refuse to fix them on B8 series. They do not want to help. They close tickets even withou...

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Pauline Visser
Reviews 1
2020-08-23 23:21

In October 2019 I bought an LG TV at BCC with a ca...

In October 2019 I bought an LG TV at BCC with a cashback promotion. neatly sent the barcode and then the waiting started ..... First I received an answer to an email but then no more. finally on 3 February 2020 I received an e-mail stating that my request for the cashback had been approved and that ...

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M
Martine Groenendijk
Reviews 1
2020-08-22 20:43

It is absolutely impossible to contact LGE Benelux...

It is absolutely impossible to contact LGE Benelux because their website is bursting with error messages.
Due to a complaint I received an email from LGE because of a brand new (<1 year) broken refrigerator, but I cannot answer that because it is only used for outgoing mail.
They asked for serial ...

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Bryan Voort
Reviews 1
2020-08-10 23:38

Purchased a LG OLED TV. Wonderful TV nothing to co...

Purchased a LG OLED TV. Wonderful TV nothing to complain about in terms of quality. Regarding service about the cash back. I am still waiting for the cashback and we are 4 months later. You buy your TV, submit everything and then it is quiet. After calling several times it appears that they still ha...

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S
Sander
Reviews 1
2020-08-10 22:28

Two years and four months ago we bought a washing ...

Two years and four months ago we bought a washing machine and dryer at the MediaMarkt. We bought this because the employee told us that we had a ten-year warranty on the machine. About a month ago, the washing machine started to show cures. The washing machine selects a program by itself, we cannot ...

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Timothy De Wilde
Reviews 1
2020-07-28 20:28

Ridiculous Service!

Ridiculous Service!
TV Defect after 4 years (a blue haze over the screen). When I google this this is a known problem in this range of devices.

I requested a repair, knowing that the warranty has expired and that the repair costs money, but the repairer is already asking for a payment to be able...

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jan van zonneveld
Reviews 1
2020-07-22 00:27

After purchasing seven months ago from the LG TV t...

After purchasing seven months ago from the LG TV type Oled 55E6V I can say that I am very satisfied with this TV.
Have this specially purchased for the beautiful quality of the colors and sharpness and in particular that this device supports the 3D function.
Never had a TV with so many possibiliti...

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O
Oscar Botman
Reviews 1
2020-07-16 08:12

1 star is already too much. I have been waiting si...

1 star is already too much. I have been waiting since March for the amount that I need to get back from the refund campaign. Emailed several times with LG and every time I get to hear that I am in the next payout round. In the first confirmation by mail it was indicated within 8 weeks. I now get the...

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Alexander Wackers
Reviews 1
2020-06-07 07:04

If I had known in advance how bad the customer ser...

If I had known in advance how bad the customer service and product quality is at LG, I would never have bought my OLED TV. On average, customer service only responds to a message after 3 weeks if they respond at all. The TV with a purchase price of 1500 euros is spontaneously defective after 2.5 yea...

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Bart-Jan van sluijs
Reviews 1
2020-05-25 03:04

Repair reported in February. Waited very patiently...

Repair reported in February. Waited very patiently, but after being sent from box to wall (from repair shop back to supplier), now after 10 weeks money back via supplier. Can I quietly think about whether I can better go for another brand. Heard nothing from LG itself.

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E
Erwin Van Buschbach
Reviews 1
2020-05-20 12:17

Lure you through large advertising at T Mobile wit...

Lure you through large advertising at T Mobile with promotion for B&O earplugs but do not deliver because you are supposedly outside the promotional period. This period also varies during their correspondence. This is how LG deals with a loyal customer.

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L
Laurens D
Reviews 1
2020-05-18 10:26

CE Repair Almelo came to me on behalf of LG about ...

CE Repair Almelo came to me on behalf of LG about a defective washing machine. I called back because I didn't want to take half a day off and asked if they could call an hour in advance. They have done this nicely =) Top this is something that many other deliverers / repairers forget or not even per...

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H Boxer
Reviews 1
2020-05-08 02:06

When my TV malfunctioned after 2 years, I reported...

When my TV malfunctioned after 2 years, I reported to LG. He had a quotation made with courtesy via cerepair 476 ...
We thought this was too high and got rid of the TV. Within an hour I was informed that the CRT was not defective but there was a cable failure that could be solved. !!
Because of ...

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S
Saul Tigh
Reviews 1
2020-04-28 05:49

LG TV broken after 3 years. LED backlight just com...

LG TV broken after 3 years. LED backlight just completely broken. Quotation of repair under leniency: 344 euros?!? For a TV that cost 470 new. After 3 years!>!>!> ?? What a scam. European laws regarding breakdown of products 1 year after warranty, are not respected. bah bah, no words for LG's poor s...

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J
Jan Ikjan
Reviews 1
2020-04-22 16:41

Unfortunately ULTRA HD TV 2 half years old all blu...

Unfortunately ULTRA HD TV 2 half years old all blue spots in the picture.
I had a high expectation from LG but the service is worthless. Have advised people to take LG because my previous LG TV is doing fine. I think that people who have problems with a television within 3 years have to join togeth...

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A
Ad
Reviews 1
2020-04-09 19:30

LGGBB61PZGFN refrigerator

LGGBB61PZGFN refrigerator
the SmartThinQ app works for no meter
wine rack not included as pictured on the LG website
Klaprooster not included as shown on the LG website

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F
Fred De Roy
Reviews 1
2020-02-21 03:38

Purchased a washing machine and tumble dryer throu...

Purchased a washing machine and tumble dryer through your dealer Hermans Trading Cuijk.

We thought it was exciting. After having had Siemens for many years without any problems transferring to the unknown

The enthusiasm and expertise of the saleswoman of Hermans Trading made us curious because...

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M
Martijn De Klerk
Reviews 1
2020-02-15 14:28

Products may be good, but they are bad with softwa...

Products may be good, but they are bad with software. The customer service is really the worst I have ever experienced, they have beat Mediamarkt in that area, well done or something. You notice that she does not care about flute. You have to go back a lot, contact them again and again, and then you...

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Fleur Heins
Reviews 1
2020-01-23 07:33

Customer service is really terrible. I got a messa...

Customer service is really terrible. I got a message on my Windows laptop that Airplay is on and therefore program is not working, so I could not use my entire product ... Because I have an Apple program running on my Windows ??? Pissed customer service on the phone and that boy on the phone was a g...

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Simon de Heus
Reviews 1
2020-01-15 03:36

I do not recommend anyone to buy LG products. If s...

I do not recommend anyone to buy LG products. If something breaks, LG will have it "assessed" by a so-called repair center. That assessment is then done in a flut way, but exactly meets the requirements: the defect is due to the customer "user traces were found". Apparently LG products are not inten...

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D V1H
Reviews 1
2020-01-04 11:49

Helaas geen antwoord van de klantenservice ivm mon...

Helaas geen antwoord van de klantenservice ivm monitor klachten, vergeling langs de randen binnen 1 jaar. De review pas ik met alle plezier aan naar 5 sterren, als ik geholpen wordt of een antwoord krijg.

U kunt toch niet van mij verwachten om een facebook account aan te maken en dan verwachten d...

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