Our family has used Lee Silsby for about 10 years. Countless times their staff have communicated, problem solved, and provided exceptional customer service. I actually enjoy calling them and chatting. The clinical and compounding expertise of their staff is simply amazing and unparalleled. Their wil...
I have been a customer of Lee Silsby pharmacy for over a year now. Time and again the customer service and care has been nothing short of superb. They are kind, friendly, and very heart wired. I truly appreciate the excellent quality of their pharmacy and staff. Thank you guys!
This is a great pharmacy that has a lot of options to help those with allergies, autism, and alternative administration of medication. I would highly recommend their products and the staff is incredibly caring and knowledgeable.
Called earlier with an urgent need to refill a prescription for my cat, and with positive reassurance, John and his co-workers filled that prescription before day s end. We really appreciate their diligence and nice disposition, even though the script should have and could have been ordered on Frid...
From day one, and it's been a number of years, I am so grateful for the professional and efficient care I have received from Lee Silsby Compounding Pharmacy!!!
Recently, I talked to Lisa about my order, it was late in the day, near closing. She didn't rush but carefully covered the details and ...
The most caring and professional pharmacy I have ever dealt with. They go above and beyond from start to finish! A+ for Lee Silsby!!!
Carly is wonderful. She went above and beyond to help me. Lee Silsby Compounding Pharmacy has been wonderful to work with and provided many supplements to help me with Lyme Disease.
Thank you to the wonderful staff at Lee Silsby! Every interaction I've had has been pleasant, helpful, efficient, and customer-focused! They obviously put a lot of effort and care into customer service- and it shows! They're great!
Quick and easy to order very helpful and my reordering process is always simple
Lee Silsby is great! I have an 18 month old and I live a decent distance away so it is tough to get in there for my refills. Lisa at Lee Silsby was such a wonderful assistant in helping me get my prescription on a 90 day supply and it is now shipped directly to me. Thanks Lee Silsby team!! A+
The pharmacist was horrible. They refuse to cover my 9 week old sons medication because they don't make enough money off of it. He literally called to tell me he won't accept our insurance because they won't pay enough so I can not have our prescription filled there. As the mother of a sick child do...
We have been using this pharmacy for our son s prescription for several years. The customer service has been amazing and refills have been very easy. They have excellent communication about any changes. I highly recommend Lee Silsby Compounding Pharmacy.
My physician and I have worked with Lee Silsby for several months nothing but incredible things to say about the staff and services! With every phone call, you are helped with high energy and a positive, uplifting mindset by the staff. They make it known that they care about you, your compounds, a...
I have a wonderful experience with Lee Silsby, Lori is the best of the best, she is so helpful with all my orders. Really happy with their product and service.
I order compounds from lee silsby for a while now. The girls are always so kind and nice and helpful. Even when i have an issue they dont get stressed or nasty. I do pay a little more but.. you get what you pay for trust me. They put me first the compounds first,, i deal with another compounding pha...
I love Lee Silsby!
I've been dealing with them for several years now, and they have always worked hard to address my special needs. Everyone there is very helpful, including Alan (the pharmacist), who has been willing to discuss options that address my unique issues.
Most of my contact has been ...
Wonderful pharmacy! Lori, Melanie, Lisa, Carly, and Allen are so helpful! If you have a question or concern it is always taken care of! They go above and beyond!
I have been receiving B12 injections for a couple of months and the customer service I have received has been outstanding. Carly has gone above and beyond in addressing my needs- always done in a prompt and courteous fashion. Truly they offer top notch customer service.
The patient care advocates ALWAYS make refills easy with a very quick turnaround. This pharmacy provides the best customer service I ve ever encountered. Our refills always arrive quicker than I expect with live tracking to not miss a temperature controlled delivery. The customer service advocates ...
I've been using Lee Silsby for a number of years for a mail order Rx. Every single person I have ever spoken with is professional, friendly, and thorough. There has never been one single issue over the years with any of my orders.
Brilliant staff. Remarkable service. Highly recommend!!!
New location is sleek, lots of high quality supplements they make and other brands like Thorne or Douglas Labs.
Since my first contact with this company a few years ago, I have received the most excellent customer service, fast product delivery, and amazing, highest quality. product Every interaction has been top notch. There are not enough words to express my satisfaction (and appreciation ) for Lee Silsb...
I have found the staff extremely helpful. Many of the items I need to fill are either available in multiple lines or are held in the refrigerator. The person at the front counter was patient in explaining the variations available and searching out information and drugs. I see the variety of remarks...
It s important to me when I receive outstanding customer service to report it and I want to take a minute and report it. This is the first time I've ever heard of, and used, a compound pharmacy. When I called to confirm information and pay for the prescription, the staff were very professional, very...
Great customer service, they took care of my needs and provided a high-quality compound. I would highly recommend Lee Silsby Compounding Pharmacy.
Using Lee-Silsby pharmacy has been such a great experience! We order MB12 injections from them for our two daughters. When we started I had so many questions. Every time I phoned the pharmacy was a lovely experience. I was never rushed off the phone and the staff would always make sure I was com...
Amazing customer service. I feel like I am dealing with a pharmacy from the good old days when the customer really did matter. Every time I call or fill a prescription the service is excellent. I am a nurse and appreciate a job being done with integrity in the medical field. I live in Michigan and...
I worked here. This is a rare business where care trumps profit and the staff really care about their patients. They routinely go the extra mile, are personally invested in outcomes and really overextend to satisfy every request. I would use them in a heartbeat!!
I used to live a few blocks from this pharmacy. Now I live 500 miles away in New York City. Believe it or not, I have yet to find a pharmacy in NYC that can get me the exact prescription that I can get from Lee Silsby. They make it so easy that I admit I haven t bothered looking very hard. The only ...
The knowledge, responsiveness, and personal attention provided is unmatched in this industry. Thank you!
My son has autism and we have been receiving vitamin B12 injection prescription from the Lee Silsby Pharmacy for many years. We started using Lee Silsby for my son's prescription as they were highly recommended by our pediatrician, and we have been extremely pleased with their product and customer ...
My kids and I have been getting medication compounded here for almost 10 years. The staff is very kind and helpful, and the medications ship quickly when they are available. It can be important to plan ahead around any holidays just in case they don't have the medication in stock, but I have never...
Very good customer service! I worked with Carly who was not only knowledgable, but exceptionally kind - it felt like I was talking to a good friend. She was very quick to respond to all my questions and truly went above and beyond.
My family has used the services of the founder, Alan Israel and his family since I was a teenager when he only had the pharmacy. Over the additional 3 decades, he has compounded serveral anti-inflammatory creams for myself and my mom (before compounding pharmacies were ever a thing), and special pre...
So helpful! I ve ordered online, over the phone, and also left messages and still receive my order within a super short timeframe. The staff had even looked for ways to help me save money using insurance, and I was so impressed. Their humility and interest in serving customers has been a totally pl...
We love the service and personal care that Lee Silsby provides.
Excellent customer service. They are friendly & always helpful.
My experience with this pharmacy was very frustrating! I have been getting a medication compounded for my cat and this is the only local pharmacy that could do it. I have gotten several bottles filled of this medicine, so I know the process and how the medication looks. Recently I called in my re...
I would highly recommend this pharmacy. Carly has been great at helping me think though my orders and has been diligent about check with insurance coverage and letting me know the final cost before purchase. She has also educated me on the difference between their products and a traditional pharma...
I had such a positive experience at Lee Silsby Compunding Pharmacy. All of my interactions have been so professional and met with compassion and kindness. Carly was my main point person and she went above and beyond to give us great customer service. Definitely using this pharmacy again. Highly reco...
Great customer service, staff really cares and goes the extra mile. Carly was very helpful!
So thankful for Lee Silsby! My son is able to take the medication he needs! The staff are always so friendly and go out of their way to assist me!
Lisa has repeated helped me with detailed orders for my son and I. I am very happy with my experience with her and their products.
Very helpful and professional! My items shipped right away!
FRAUD ALERT: The owner and chief pharmacist of Lee Silsby pharmacy is Alan Israel, R.Ph. He is a convicted felon from 1988. His conviction involved overcharging for numerous medications, and is found for consumer review on the Ohio state Board of Pharmacy website. He became confrontive and infla...
I live in Alaska and have been given truly exemplary service by Lee Silsby Compounding pharmacy since November of 2016. My Rx must be shipped once every 30 days, kept refrigerated and away from light. All personnel at Lee Silsby have truly gone the extra mile to ensure I receive my Rx in a timely ma...
We have used Lee Silsby Compounding pharmacy for about 3 years now, and could not be more please with the level of customer service and quality of products that they offer. I ve had to call several times to troubleshoot payment issues (on my end not theirs), and even changes in prescriptions, and ea...