Excellent service that was friendly, fast, and thorough. Matthew Lingengelte handled my visit wonderfully. My car even arrived after being washed. Couldn't ask for a better experience.
Always fast, always helpful. Best dealership service department I've been to.
I had to bring my Nissan in here for a recall on my airbag and after I waited 3 hours for what they told me would be a 1 hour job, after I went to bring it home and my left blinker wouldn t turn off. I called and told them my blinker wasn t working after I had dropped it off working perfectly fine a...
Excellent customer service! Very informative. Mike was great! He helped guide my partner and I through every aspect of the financial process and was upfront about costs and expectations.
We will definitely be back :)
The service department kept me well informed. They were professional. The waiting room was very nice. Overall: well done.
Great staff, no pressure sales. They genuinely want the customer to be satisfied. Kudos to Pat, Andy and Mike!
10 years ago when I bought a vehicle here, this place was great. The service department was great as well. Staff was helpful, considerate, and polite. Today- they're still polite, but good luck talking to a service tech over the phone. "Our service technicians don't take phone calls" is the message ...
We were very pleased with how friendly Shaun and Mike were. We appreciated the great service and the time they spent with us.
4.9.21 Not only this trip, but also in previous trip, in working with Matt, and Andrea this time, all my questions were answered, was kindly treated while car in for service, Service was timely and in/out quickly. This last trip in for Oil change (4/6/21) i asked for High-Milage Synthetic Oil to ...
From our 1st visit last weekend, to purchasing our 2021 Rogue Platinum earlier this week, I want to especially thank Andy Ooten, as well as Shaun & everybody at Graff Nissan of Okemos for a great buying experience- we truly appreciate it!